Garden

Reviews of Howard Johnson by Wyndham Torrance

2 out of 5
Howard Johnson by Wyndham Torrance
3673 Torrance Blvd, Torrance, CA

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1003 reviews" "
Rating 8 - Good. 274 out of 1003 reviews" "
Rating 6 - Okay. 163 out of 1003 reviews" "
Rating 4 - Poor. 89 out of 1003 reviews" "
Rating 2 - Terrible. 93 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is great, no problems there but the property is in need of upgrades and updating. As well, the hotel needs to be cleaner, there is dust and dirt along the walkways and in the elevator. Overall, the hotel feels safe and secure but isn't as clean as it should be. I'd stay there again because the price was better than most in the area and felt secure but it could be cleaner.
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly
Stayed 1 night in May 2024

10/10 Excellent

NUBIA

Travelled with family
Liked: Cleanliness, staff & service
Staff Brenda outstanding 🙏
Stayed 1 night in May 2024
Response from Howard Johnson on 15 May 2024
Dear Nubia,Thank you so much for your review. We're thrilled to hear that our staff made such a positive impression during your stay. Providing exceptional service is at the core of what we do. We'll be sure to pass along your kind words to her and the rest of the team. We hope to have the pleasure of welcoming you back to our hotel soon.

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Howard Johnson on 12 May 2024
Dear Jennifer,Thank you for your positive feedback. It motivates us to keep delivering excellent service. Your satisfaction is our top priority, and we're thrilled to know that we hit the mark during your stay. We look forward to welcoming you back for another fantastic experience in the future

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Howard Johnson on 12 May 2024
Dear Robert,Thank you for sharing your satisfaction with others. Your feedback drives us to consistently deliver excellence. We're committed to making each stay with us a memorable one, and we can't wait to welcome you back for another outstanding experience.

4/10 Poor

Bennett

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless walking around looking in cars
Stayed 4 nights in Apr 2024
Response from Howard Johnson on 12 May 2024
Dear Bennett,We're sorry to hear about your experience. Ensuring the safety and security of our guests is a top priority, and we take such concerns very seriously. Thank you for bringing it to our attention, and we appreciate your understanding as we work to maintain a safe environment for everyone.Best regards

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager and staff are one of the best ive ever scene on toP of that vending machines are rhe best check it out !thx again
Stayed 3 nights in May 2024
Response from Howard Johnson on 8 May 2024
Dear Bryan,Thank you for your wonderful review. We're thrilled to hear that you had such a positive experience. Providing excellent service is our top priority, and we're delighted that we met your expectations. We appreciate your kind words and look forward to welcoming you back soon.

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Inside the room is clean but outside the rain water soaked and wet the carpet in the hallway. Not sure how long it’s been in that condition
Stayed 1 night in Apr 2024
Response from Howard Johnson on 8 May 2024
Dear Sabrina,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the wet carpet in the hallway. Rest assured, we will address this issue immediately to ensure the comfort and safety of our guests. Your feedback is invaluable to us, and we appreciate your understanding. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our TV or remote, or both, we’re not working very well. Had a problem with hot water but just had to turn the handle the other way. Handled quickly!
Stayed 2 nights in Apr 2024
Response from Howard Johnson on 30 Apr 2024
Dear Amy,Thank you for sharing your experience. We're sorry about the trouble with the TV and remote. We'll address it promptly. On the bright side, we're glad we could swiftly resolve the hot water issue for you. We value your feedback and hope to welcome you back for a smoother stay next time.

10/10 Excellent

Giovanni-Josue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it, will stay again
Stayed 4 nights in Apr 2024
Response from Howard Johnson on 30 Apr 2024
Dear Giovanni,We're thrilled to hear that you loved your stay. It means the world to us. We can't wait to welcome you back for another positive experience. Thank you for choosing us, and we look forward to your next visit.

8/10 Good

Laura

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Howard Johnson on 8 May 2024
Dear Laura,Thank you so much for the positive feedback. We're delighted to hear that you had a pleasant experience with us. Our team takes great pride in providing top-notch service and amenities, and your rating serves as a testament to their hard work and dedication. We value your patronage and hope to have the opportunity to host you again soon. Until then, safe travels

6/10 Okay

Marjorie Jensen

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Noisy
Stayed 2 nights in Feb 2024
Response from Howard Johnson on 27 Apr 2024
Dear Marjorie,We apologize for the noise disturbance during your stay. Our guests' comfort is our priority, and we regret that we fell short in providing a peaceful environment. We'll look into ways to address noise concerns to ensure a more restful experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right during your next visit.

2/10 Terrible

Carol

Stayed 4 nights in Mar 2024
Response from Howard Johnson on 29 Apr 2024
Dear Carol,We're truly sorry to see that your experience at our hotel didn't meet your expectations. Your feedback is incredibly important to us, and we sincerely apologize for any shortcomings you encountered during your stay. We hope to have the chance to welcome you back for a much-improved stay.

10/10 Excellent

Nezam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice hotel
Stayed 3 nights in Apr 2024
Response from Howard Johnson on 27 Apr 2024
Dear Nezam,Thank you for your kind words. We're glad you enjoyed your stay with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to welcoming you back soon.

8/10 Good

Nezam

Travelled with family
Liked: Cleanliness, amenities
Very Expensive on the weekend
Stayed 1 night in Apr 2024
Response from Howard Johnson on 26 Apr 2024
Dear Nezam,Thank you for taking the time to share your thoughts with us. We truly value your feedback. We understand that our weekend rates may seem high, and we apologize for any inconvenience this may have caused. Please know that we constantly strive to offer competitive pricing while maintaining the quality of our services. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future. Thank you for choosing our hotel.

10/10 Excellent

Rochell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2024
Response from Howard Johnson on 25 Apr 2024
Dear Rochell,Thank you so much for your feedback. We're delighted to hear that you found our rooms to be clean during your stay. Maintaining a high standard of cleanliness is one of our top priorities. We look forward to providing you with the same level of cleanliness and comfort on your next visit. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your support and hope to see you again soon.

8/10 Good

Jackie

Stayed 1 night in Apr 2024
Response from Howard Johnson on 12 May 2024
Dear Jackie,Your kind feedback encourages us to continue striving for excellence. We're delighted to have left a positive impression, and your feedback serve as a source of inspiration for our team. It was a pleasure serving you, and we can't wait to have the opportunity to do so again soon.

10/10 Excellent

Akeem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Howard Johnson on 23 Apr 2024
Dear Akeem,We're delighted to hear that you had a good experience at our hotel. Your satisfaction is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable visit soon.

8/10 Good

Tyrus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Apr 2024
Response from Howard Johnson on 15 Apr 2024
Dear Tyrus,Thank you for the positive feedback. We're glad you had a good experience with us. We hope to have the pleasure of hosting you again in the future.Best regards,

8/10 Good

IRMA

Stayed 2 nights in Apr 2024
Response from Howard Johnson on 29 Apr 2024
Dear IRMA,Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is our top priority. We look forward to welcoming you back for another stay in the future.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Howard Johnson on 9 Apr 2024
Dear Helen,Thank you for the positive rating. We're glad you had a good experience with us. We hope to have the pleasure of hosting you again in the future.Best regards,

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a sliding door and small balcony; great for morning relaxation
Stayed 1 night in Mar 2024
Response from Howard Johnson on 10 Apr 2024
Dear Alexis,Thank you for your positive review. We're glad to hear that you enjoyed the small balcony in your room for morning relaxation. We look forward to hosting you again soon.Best regards,

10/10 Excellent

Dean, covina

Stayed 7 nights in Mar 2024
Response from Howard Johnson on 23 Apr 2024
Dear Dean,It's wonderful to hear that you enjoy your stay at our hotel. Providing exceptional service and creating memorable experiences for our guests is what we strive for every day. Thank you for your kind feedback, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Matahum Z.

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Howard Johnson on 9 Apr 2024
Dear Matahum,Thank you for the positive rating. We're glad you had a good experience with us. We hope to have the pleasure of hosting you again in the future.Best regards,

10/10 Excellent

Kristyn

Travelled with family
Liked: Cleanliness, staff & service
Nice spot. Definitely dated, but beds were comfortable, front desk was very friendly and helpful, breakfast was good.
Stayed 2 nights in Mar 2024
Response from Howard Johnson on 10 Apr 2024
Dear Kristyn,Thank you for taking the time to leave us a review. We're pleased to hear that you found our location favorable and we're also glad to know that you received helpful service from our front desk team and enjoyed our breakfast offerings.We value your feedback and will take it into consideration as we strive to continuously improve our facilities.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Real clean
Stayed 7 nights in Mar 2024
Response from Howard Johnson on 10 Apr 2024
Dear David,Thank you for the fantastic feedback. It's wonderful to hear that you had such a positive experience during your stay with us. We're delighted that you enjoyed your time here and we can't wait to welcome you back for another amazing stay in the future.Best regards,

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would absolutely stay here again!
Stayed 3 nights in Mar 2024
Response from Howard Johnson on 10 Apr 2024
Dear Sandra,Thank you for the wonderful feedback. We're thrilled to hear that you had a great experience with us and that you would choose to stay with us again. We can't wait to welcome you back for another stay in the future.Best regards,

8/10 Good

Daniel, La Quinta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Howard Johnson on 16 Apr 2024
Dear Daniel,Thank you so much for your rating. We're thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional experiences for our guests is our top priority. If there's anything we can do to enhance your future stays or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back soon.Best regards

6/10 Okay

YVONNE

Ok for the price
Response from Howard Johnson on 16 Apr 2024
Dear Yvonne,Thank you for taking the time to tell us about your experience. If there's anything specific, you'd like us to improve, please don't hesitate to let us know. Your feedback is valuable to us. We look forward to serving you in the future.Best regards

8/10 Good

Vashti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A great basic stay for a work trip/ event trip- clean rooms, spacious washroom & the staff were so flexible & willing to help with all our small requests
Stayed 4 nights in Mar 2024
Response from Howard Johnson on 23 Apr 2024
Dear Vashti,We're thrilled to hear that you had a great stay with us during your work trip. Providing clean rooms, spacious facilities, and attentive service is what we aim for. Your kind words about our staff means a lot to us. Thank you for choosing our hotel, and we look forward to welcoming you back for another fantastic stay in the future.

6/10 Okay

okeynky

Travelled with family
No disclosure of ongoing construction that may affect allergies and environmental diseases. Dirty staircases
Stayed 1 night in Mar 2024

8/10 Good

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room and comfortable bed. The amenities were awesome also.
Stayed 1 night in Mar 2024
Response from Howard Johnson on 16 Apr 2024
Dear Regina,Thank you so much for your positive feedback. We're thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional experiences for our guests is our top priority. We look forward to welcoming you back soon.Best regards

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property needs to be painted. For the price that I paid ($l97.00) for a king size bed, it's a rip off. The room was fine, and the bed was comfortable, but the outside is a dump. There is a room downstairs that is being used for storage. I'm not sure if the Lobby is temporarily upstairs or it's always on the second floor. It was only for one night, but overpriced.
Stayed 1 night in Mar 2024

8/10 Good

john

Stayed 1 night in Mar 2024
Response from Howard Johnson on 9 Apr 2024
Dear John,Thank you for the positive rating. We're glad you had a good experience with us. We hope to have the pleasure of hosting you again in the future.Best regards,

2/10 Terrible

MILE

Disliked: Cleanliness, staff & service, property conditions & facilities
I don't think I have ever given a bad review before, but this hotel was horrible. I cancelled the second night, the only reason I didn't leave the first night was because I was dead tired, and didn't feel like moving my luggage again. The room was musty smelling, odd stains in the toilet. When Expedia tried to get a refund for my unused night stay. The hotel refused. I would say, dont waste your money at this hotel, you will be very disappointed.
Stayed 2 nights in Mar 2024

8/10 Good

GRACIELA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

2/10 Terrible

Sanchia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff service waited a hour to be checked into my room because nobody was at the front desk and it was dirty
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a good value for our money. The room was clean and adequate for our 1 night stay. The staff was friendly and helpful. The continental breakfast was limited, but good for a quick bite before we had to get on the road.
Stayed 1 night in Mar 2024

6/10 Okay

Jessica

Stayed 1 night in Feb 2024
Response from Howard Johnson on 16 Apr 2024
Dear Jessica,Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Torrance. We look forward to serving you in the future.Best regards

10/10 Excellent

Amy

Travelled with family
Liked: Amenities
Staff is always amazing!
Stayed 2 nights in Feb 2024

8/10 Good

Cindy, South Gate

Liked: Cleanliness, staff & service, amenities
Front desk people are very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was and is awes
Stayed 1 night in Feb 2024

10/10 Excellent

Kaprice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Housekeeping was great.
Stayed 14 nights in Feb 2024

10/10 Excellent

Ana

Liked: Amenities
The convenience of laundry, breakfast, shopping centers and more
Stayed 1 night in Feb 2024

8/10 Good

YAN

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
A clean room and nice employees.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Comfortable bed and shower
Stayed 3 different nights under 3 different reservations . Found it clean. that's why I used again. It's a good place to stay if your looking for clean room, sheets, towels etc. Nothing fancy, no amenities - showing it's age but aren't we all. I just needed a place to crash each night after being at hospital all day with family member. One night the TV didn't work so I was switched to a different room. That room did not have a clock radio.
Stayed 1 night in Feb 2024

6/10 Okay

Laura

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024