The room itself was not bad. Gym was closed due to renovation and the bar closed early. I rated overall 3 star due to a protest happening all weekend during our stay. It was VERY loud with start times at early as 5am. As I am aware the hotel is not responsible for what happens outside their vicinity, it was the fact the staff didn’t seem to care or want to accommodate another room on a different area of the hotel. They informed protests cannot happen on the weekend and unfortunately they could not do anything. After a second call was made early Saturday morning, the staff informed us we would be added to a list. When we got back to our room Saturday around midnight (Sunday morning really- night before we checked out) The staff had moved our room without any communication made and we had to find out when we arrived to our room and could not get in. It felt more as a “get back” due to our multiple complaints and requests for some type of accommodation and assistance in having a better experience. I recommend this hotel as long as you have no issues, but if issues arise, you y may have difficulty with the staff having any empathy and motivation to assist you.