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Reviews of Embassy Suites Los Angeles - Glendale

3.5 out of 5
Embassy Suites Los Angeles - Glendale
800 N Central Ave, Glendale, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 568 out of 1181 reviews" "
Rating 8 - Good. 262 out of 1181 reviews" "
Rating 6 - Okay. 158 out of 1181 reviews" "
Rating 4 - Poor. 107 out of 1181 reviews" "
Rating 2 - Terrible. 86 out of 1181 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Seta

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
beds are not comfortable too soft, i couldnt sleep
Stayed 1 night in Apr 2024
Response from gm on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Indira

Liked: Cleanliness, staff & service
I paid for the parking when was checking out by apple pay when was going out from parking But registration charged me when i was checking in So i was double charged for the parking
Stayed 1 night in May 2024
Response from gm on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Ma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a good location for us. Breakfast was great, too. My room was a bit small compared to my other Embassy Suites experiences property. Also, in my room, there was only one trash can and that was in the bathroom. Other than that, my family enjoyed it.
Stayed 2 nights in Apr 2024
Response from gm on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean property. Koi pond was a pleasant feature. Right off the freeway for easy access and plenty of dining. Have lots a change though. Parking will cost you everywhere you go.
Stayed 2 nights in Apr 2024
Response from gm on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from gm on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Dennis

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Bar and restaurant have bad hours of operation? Not open?
Stayed 2 nights in Apr 2024
Response from gm on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice place and good service. Great food selection with included breakfast.
Stayed 1 night in Apr 2024
Response from gm on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff - very receptive and helpful
Stayed 2 nights in Apr 2024
Response from gm on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ramina

Everything was excellent. Had a wonderful experience here staff and service was excellent
Stayed 3 nights in Apr 2024
Response from gm on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, breakfast included, room was huge and spacious. Would definitely consider for next trip.
Stayed 1 night in Apr 2024
Response from gm on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.... heading back in a few months and staying there again.
Stayed 1 night in Apr 2024
Response from gm on 26 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

LAURIE, williston park

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Enjoy the free cocktail hour.
Stayed 2 nights in Apr 2024
Response from gm on 25 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from gm on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

cierra

Stayed 3 nights in Apr 2024
Response from gm on 23 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

cierra

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
We were there from Thursday-Monday. The stay was good. the room was clean. My only complaint was that there were places that needed some updates. Chipping/ peeling wall paper in the room, water stains and curtains were dirty and drug on the floor. Part of the curtain was broken so i couldn’t close them all the way and there is a building with offices that could see into the room. The pool was great until i sat down on the steps. There was algae built up under the pool deck, only visible when sitting.
Stayed 1 night in Apr 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yalitza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was the best part of our stay! I wish the furniture is our room was a little bit more updated, but overall it was a very nice place to stay. Definitely staying here again
Stayed 2 nights in Apr 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
All good thank you
Stayed 1 night in Apr 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big plus was breakfast. Omelettes we’re 5 star rated and everything one could want was being served. Loved the roomy dining area.
Stayed 2 nights in Apr 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Martha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, my experience with management was beyond exemplary, great location, and room was wonderful. We had a large group and our experience was flawless. Highly recommend.
Stayed 2 nights in Apr 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joan, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The underground parking garage is extremely tight. I do not recommend it for a full size truck. None of the plug outlets in the bedroom worked making it tricky to recharge electronic devices. Everything else was wonderful. Staff was very friendly and efficient.
Stayed 3 nights in Apr 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jane

Travelled with group
Liked: Staff & service
Disliked: Amenities
The plate behind the toilet paper was disgusting. The breakfast didn't open until 6:30, most places open at 6. Carpet was ripped. Rooms had dim lighting.
Stayed 1 night in Apr 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to sleep in clean and conftable bed.
Stayed 1 night in Apr 2024
Response from gm on 19 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Bill

Business traveller
Liked: Cleanliness, property conditions & facilities
There were many restaurants close
Stayed 1 night in Apr 2024
Response from gm on 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sophy

Stayed 2 nights in Apr 2024
Response from gm on 16 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Oscar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel the staff so friendly the room so clean comfortable beds the breakfast so delicious I recommend it definitely I will Coming back to this hotel
Stayed 2 nights in Apr 2024
Response from gm on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gm on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Hamed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a very nice side of town. Very safe feeling walking the streets at night.
Stayed 1 night in Apr 2024
Response from gm on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ELVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, every morning free breakfast and happy hour… excellent
Stayed 6 nights in Mar 2024
Response from gm on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marydelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite and nice place to stay.
Stayed 2 nights in Apr 2024
Response from gm on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent breakfast, snacks and drinks for the happy hour that could be enjoyed by the whole family o just adults. I will definitely stay again next time I visit LA.
Response from gm on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Kiran

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately not happy with this embassy .. rooom was bad , beds were small and terrible. No lotion and shower was a joke.
Stayed 1 night in Apr 2024
Response from gm on 8 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Rocelia

Travelled with family and small children, Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very tight space needs big updates!
Stayed 1 night in Mar 2024
Response from gm on 8 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristine

Travelled with family and small children
Liked: Staff & service, amenities
This is my second time here in the past 3 years. My kids love it because of the quality of the complimentary breakfast and how pretty the lobby is. The AC works great and it’s relatively quiet here. The rooms are big too for the price, which is great for a family of five. All of the workers here are friendly and helpful. However, I feel like the cleanliness has gone downhill a little since the first time we were here. The doors and its handles felt sticky, and the shower in the bathroom had a lot of grime on the tiles. The shower was clogged as well. The sink handle appeared broken at first but was still functional. Overall, I think the rooms need better care and maintenance, but the service is great!
Stayed 1 night in Apr 2024
Response from gm on 5 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024
Response from gm on 4 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Venkata Phani Kishore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast
Stayed 2 nights in Mar 2024
Response from gm on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators and the pond
Stayed 1 night in Mar 2024
Response from gm on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 2 nights in Mar 2024
Response from gm on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tim, auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great
Stayed 5 nights in Mar 2024
Response from gm on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gm on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Samantha

Stayed 3 nights in Mar 2024
Response from gm on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, as expected from embassy.
Stayed 1 night in Mar 2024
Response from gm on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from gm on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marcos

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from gm on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shantaya

Stayed 2 nights in Mar 2024
Response from gm on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Chashawna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was not up to date, did not give discounted rate with for handicap parking which other facilities in the past have. Parking garage very narrow have you have a bigger car you have to be very careful. Beds were small and we're not comfortable. Light fixtures were old and add a date.
Stayed 2 nights in Mar 2024
Response from gm on 25 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from gm on 25 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 2 nights in Mar 2024
Response from gm on 25 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DALEMARSHEA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience!
Stayed 2 nights in Mar 2024
Response from gm on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chameen

Liked: Cleanliness, staff & service, property conditions & facilities
I like the setup of the room and how the bathroom was outside the room for those who are using the sleeping sofa. Only downside is the pool… too small for the amount of possible guests that want to use it. Breakfast is amazing!!! Would definitely stay again!
Stayed 3 nights in Mar 2024
Response from gm on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

RUBY ROSE, LAS VEGAS

Travelled with family and small children
Liked: Staff & service
Breakfast and afternoon snack was very nice. Staff are helpful and nice special mention to Philly at the front desk and Joy and Anne at the dining area. Room has a decent space, but furniture and carpet needs to be updated, as well as the bathroom tub.
Stayed 3 nights in Mar 2024
Response from gm on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!