Luxury Presidential Suite with Jacuzzi (310) | Private kitchen

Reviews of Omeo Suites

2.5 out of 5
Omeo Suites
2720 W Valley Blvd, Alhambra, CA

Reviews

7.4

Good

Rating 10 - Excellent. 154 out of 345 reviews" "
Rating 8 - Good. 62 out of 345 reviews" "
Rating 6 - Okay. 35 out of 345 reviews" "
Rating 4 - Poor. 28 out of 345 reviews" "
Rating 2 - Terrible. 66 out of 345 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Khanh Van

Travelled with group
Liked: Staff & service, property conditions & facilities
The room we got was so stuffy and definitely was a smoking room before. The bathroom is not clean or the cleaning screws just did a very lousy job. We got in late and I'm more sensitive to smell so it smell really bother me more than it did my friend. Only stayed one night so I didn't change the room but had to sleep with a t-shirt over my head. Decor and the room arrangement were the same as pictured which is nice, but need better cleaning.
Stayed 1 night in May 2024
Response from Jonar on 22 May 2024
Dear Khanh Van,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 2 nights in May 2024
Response from Jonar on 14 May 2024
Dear Byron,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient good price for a nice quick stay.
Stayed 1 night in May 2024
Response from Jonar on 14 May 2024
Dear Crystal,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

2/10 Terrible

John, New Harmony

Disliked: Amenities, property conditions & facilities
All the rooms have been redone and look new. Bed was good. But there was a party next door that went on all night with loud music. And people kept pounding on my door at all hours of the night. Didn't get much sleep. And some random woman came to my door and told me to stop video taping her (which I wasn't ) The area just gave off some strange vibes...som dangerous ones too.
Stayed 1 night in May 2024
Response from Jonar on 14 May 2024
Dear John,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

6/10 Okay

ZHIFANG

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hair all around the room, dusty in the room. Even shower head have hair.
Stayed 2 nights in May 2024
Response from Jonar on 14 May 2024
Dear ZHIFANG,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

8/10 Good

Alberto

Liked: Staff & service
Stayed 1 night in May 2024
Response from Jonar on 14 May 2024
Dear Alberto,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Lino

Travelled with family
Liked: Amenities
Super clean
Stayed 1 night in May 2024
Response from Jonar on 11 May 2024
Dear Lino,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

2/10 Terrible

stephanie

Disliked: Property conditions & facilities
Once I walked in the room it had a bad odor and smelled like cigarettes. There was a log of hair for some reason on both beds. The sheets were stained. Some bugs by the sink as well. I had to cancel and get a refund. Thankfully the nice we’re understanding and refunded the room.
Stayed 1 night in May 2024
Response from Jonar on 10 May 2024
Dear Stephanie,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

2/10 Terrible

Lucia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night and we got bit everywhere by bed bugs. Horrible. Looks like they tried to make the room nice but it was dirty overall and smelled so much like smoke the whole time, disgusting.
Stayed 1 night in May 2024
Response from Jonar on 7 May 2024
Dear Lucia,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

2/10 Terrible

Saul

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Got a no smoking room due to having 2 babies, yet the entire way up to the room stank like smoke including inside the room itself it stank like smoke and there was hair all over the room and bed when we arrived
Stayed 1 night in May 2024
Response from THANK YOU on 6 May 2024
"Dear Saul,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

8/10 Good

Tana, Escondido

Liked: Staff & service
Stayed 1 night in May 2024
Response from Jonar on 7 May 2024
Dear Tana,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Ronald

Stayed 1 night in May 2024
Response from THANK YOU on 5 May 2024
"Dear Ronald,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the owner originally tried to make this a very nice place. But most of the things were broken or didn't work could really use a good scrubbing of the floors some sanitation once in a while it would help
Stayed 3 nights in Feb 2024
Response from Thank you on 2 May 2024
"Dear Thomas,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 Excellent

Christian

Stayed 1 night in Apr 2024
Response from Jonar on 17 May 2024
Dear Christian,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024
Response from Jonar on 16 May 2024
Dear Andrew,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

Damian

Stayed 1 night in Apr 2024
Response from Jonar on 14 May 2024
Dear Damian,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

6/10 Okay

Xia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room design and lighting was very nice. I love that there was convenient parking and also smart TV. The staff was also nice. The only thing I dislike about this place was the cleanliness. Parking area is convenient but a bit dirty.The couch bed was still comfy to sleep on but the couch frame was really dirty. Also, the floor and corners were not swept well. There were dirts and hair in few corners. Overall it was average because of the cleanliness.
Stayed 1 night in Apr 2024
Response from THANK YOU on 19 Apr 2024
"Dear Xia,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a scam they didn’t let me check in when I got there and continuously asked me for cash and not telling me what it’s for. After continuously trying to tell him I had a reservation and giving him my name for the booking, he kicked us out and I didn’t get to spend the night there AND expect a refund. 0/10 experience
Stayed 1 night in Apr 2024
Response from Omeo Suites Team on 16 Apr 2024
Dear Allison,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jonar on 16 Apr 2024
Dear Andrew,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

4/10 Poor

Alfredo

Travelled with family
Disliked: Amenities, property conditions & facilities
Smoke detectors not installed toilet roll holder hanging/ not properly installed shower leaked a bit
Stayed 2 nights in Apr 2024
Response from Omeo Suites Team on 15 Apr 2024
Dear Alfredo,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

8/10 Good

karen

Stayed 1 night in Apr 2024
Response from Jonar on 10 Apr 2024
Dear karen,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
It was a nice stay. Really liked the room
Stayed 2 nights in Apr 2024
Response from Omeo Suites Team on 8 Apr 2024
Dear William,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

4/10 Poor

Rodney, San Leandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jonar on 10 Apr 2024
Dear Rodney,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Jonar on 10 Apr 2024
Dear Damian,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

Arlene

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2024
Response from Omeo Suites Team on 8 Apr 2024
Dear Arlene,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

2/10 Terrible

Jasmin

Disliked: Property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Jonar on 10 Apr 2024
Dear Jasmin,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

10/10 Excellent

jenny

Stayed 1 night in Apr 2024
Response from THANK YOU on 24 Apr 2024
"Dear Jenny ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Marivel

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Ever clean and updated, but definitely affordable!
Stayed 1 night in Mar 2024
Response from Omeo Suites Team on 2 Apr 2024
Dear Marivel,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,

10/10 Excellent

LUIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like this Hotel it’s a Great Place to stay. They have everything you need around the neighborhood drinks food and entertainment. 😃🍻🍾👍
Stayed 1 night in Mar 2024
Response from Omeo Suites Team on 2 Apr 2024
Dear Luis,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

4/10 Poor

Rusty

Disliked: Cleanliness, amenities, property conditions & facilities
The room I stayed in was nothing to write home about. The whole room steamed up when you showered. Just a mess
Response from Jonar on 28 Mar 2024
Dear Rusty,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

8/10 Good

Riz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, better than I was expecting. The room with 2 queen beds was spacious. Could use a little more cleaning - the floor needed more sweeping and mopping. My slippers got a lot of dirt on the bottom walking around in the room. Bed sheets are not the greatest quality, very thin. But the area was safe and the front desk staff were friendly & courteous. There’s a Starbucks, Jamba Juice, CVS and even a Kohls just a couple of blocks away. Lots of eating places in the area. I would stay here again.
Stayed 2 nights in Feb 2024
Response from Jonar on 28 Mar 2024
Dear Riz,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

Crislainy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jonar on 28 Mar 2024
Dear Crislainy,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

2/10 Terrible

Jamariqune, Springfield

Disliked: Staff & service, amenities, property conditions & facilities
I had a room with a broken bed. And tub was not really clean.
Stayed 1 night in Mar 2024
Response from THANK YOU on 25 Mar 2024
"Dear Jamariqune,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

2/10 Terrible

Tiffany

Stayed 1 night in Mar 2024
Response from THANK YOU on 25 Mar 2024
"Dear Tiffany,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 Excellent

brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and friendly which will make me want to come back. Room was lovely but the patio could have cleaned up a little bit more to feel more inviting and the jacuzzi tub definitely looked bigger in pictures. I think the price was a little high since the main features were a little let down, but all in all the appliances and room amenities were awesome for one night and I wish I could have stayed longer.
Stayed 1 night in Mar 2024
Response from THANK YOU on 24 Mar 2024
"Dear Brittney ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Nakyah

Travelled with family and small children
Liked: Cleanliness, staff & service
I will say that the pictures are very misleading. There was also no breakfast or complimentary dinner provided. The beds were very comfortable and I really liked the modern shower. The room was not very clean when we arrived but after asking for a deep clean, they did a good job making sure it was clean each day after that. A small inconvenience of not having an iron and ironing board in the room, but they did provide an iron when I asked at the front desk. It was worth the price that I paid, so I really wasn't expecting a 5-star experience. The outside of the property was the most disappointing because there was literally trash just thrown around in the parking lot. It is a very affordable option if you need a room and have a tight budget. Overall, I liked the beds and the shower but that was just about it.
Stayed 3 nights in Mar 2024
Response from THANK YOU on 24 Mar 2024
"Dear Nakyah,I wanted to take a moment to express my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.We appreciate your feedback and would like to assure you that we take your comments seriously. We will be investigating the issues you raised and taking steps to ensure that they are not repeated in the future.On a positive note, we would like to thank you for the kind comments you made about our staff and service. We take great pride in providing our guests with exceptional service, and it is heartening to know that our efforts were appreciated.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you once again for your feedback, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Great that they had Netflix accounts preloaded onto the TV. Convenient location close to the Crypto. Comfy bed and even had a couch to sit. Only minor flaw was the light on the bathroom mirror didnt work.
Stayed 1 night in Mar 2024
Response from Jonar on 21 Mar 2024
Dear Adrian,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Parking is too far from main lobby no ice on ice machine.. had to walk to lobby to get ice at 11 pm .. didn’t provide extra pillows and front personal wasn’t nice about not having for us didn’t even apologize.. overall front desk is bad
Stayed 1 night in Mar 2024
Response from Jonar on 27 Apr 2024
Dear Ana,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team

4/10 Poor

Manuel

Travelled with partner
Disliked: Cleanliness
The bed and bathroom had hair and the floor was dirty.
Stayed 1 night in Mar 2024
Response from THANK YOU on 18 Mar 2024
"Dear Manuel,I would like to take this opportunity to offer my sincere apologies for the discomfort you experienced during your recent stay with us at Omeo Suites. It is disheartening to hear that we fell short of your expectations, and I want you to know that we take your feedback seriously.Please know that we are committed to providing our guests with the highest levels of comfort and satisfaction, and we regret that we failed to meet those expectations during your stay. We would like to investigate further into the issues you experienced and make things right for you.In an effort to make things right for you, our management team would like to do a regular follow-up to ensure that all of your needs are met on your future reservation.Thank you for bringing these issues to our attention, and we hope that you will give us another chance to provide you with the exceptional service and comfortable accommodations that you deserve.Sincerely,Omeo Suites Team"

10/10 Excellent

Blake, Atlantic City

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from THANK YOU on 17 Mar 2024
"Dear Blake,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Deonte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the shower. It’s like 6 different angles and modes.
Stayed 1 night in Mar 2024
Response from THANK YOU on 17 Mar 2024
"Dear Deonte,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

8/10 Good

Fumiko

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from THANK YOU on 17 Mar 2024
"Dear Fumiko,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service
The rooms are excellent! Clean, with a lot of amenities.
Stayed 1 night in Mar 2024
Response from THANK YOU on 14 Mar 2024
"Dear Bridgette ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Jesus, Norwalk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Mar 2024
Response from THANK YOU on 14 Mar 2024
"Dear Jesus ,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team"

10/10 Excellent

Jesse

Stayed 1 night in Mar 2024
Response from Jonar on 30 Mar 2024
Dear Jesse,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

Danny

Travelled with family, Business traveller
Stay was good,but a little noisy
Stayed 1 night in Mar 2024
Response from Jonar on 9 Mar 2024
Dear Danny,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

8/10 Good

chance

Stayed 2 nights in Mar 2024
Response from Jonar on 30 Mar 2024
Dear chance,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Stephanie, Monterey park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Jonar on 9 Mar 2024
Dear Stephanie,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place , Love it
Stayed 2 nights in Mar 2024
Response from Omeo Suites Team on 4 Mar 2024
Dear Azucena,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jonar on 3 Mar 2024
Dear Cassandra,I wanted to take a moment to express my sincere gratitude for choosing to stay with us at Omeo Suites. It was truly our pleasure to host you during your visit, and we hope that your stay exceeded your expectations.We appreciate the trust you placed in us and our team to provide you with comfortable accommodations and exceptional service. Our goal is to ensure that every guest feels welcome and at home, and we hope that you felt that during your stay.If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services to meet the needs of our guests.Once again, thank you for choosing Omeo Suites, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Omeo Suites Team