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Reviews of Ramada by Wyndham Ontario

2 out of 5
Ramada by Wyndham Ontario
1841 E G St, Ontario, CA

Reviews

6.6
Rating 10 - Excellent. 295 out of 1003 reviews" "
Rating 8 - Good. 201 out of 1003 reviews" "
Rating 6 - Okay. 158 out of 1003 reviews" "
Rating 4 - Poor. 133 out of 1003 reviews" "
Rating 2 - Terrible. 216 out of 1003 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs.trish

Travelled with family
Liked: Cleanliness, amenities
Very comfortable
Stayed 1 night in Apr 2024

6/10 Okay

Joshua

Disliked: Staff & service, property conditions & facilities
It smelled like cigarettes and there were burn marks on the pilllows
Stayed 3 nights in Apr 2024
Response from Up on 26 Apr 2024
I am so sorry to hear that you were not happy with your stay. I will make sure to address these issues very seriously and will take necessary steps to prevent it happening in the future. Thank you for your business and hope you give us another opportunity serve in the future. Thank You!!

10/10 Excellent

DeAngelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night
Stayed 4 nights in Mar 2024
Response from Up on 26 Apr 2024
We really appreciate your business and the feedback. I will make sure to share your feedback with my employees as well. Thank you for staying with us and hope to see you soon. Thank You!!

10/10 Excellent

DeAngelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful only thing is a call front desk multiple time before I got there and they don’t answer the phone but when I got there they was wonderful
Stayed 1 night in Mar 2024
Response from Up on 26 Apr 2024
We really appreciate your business and the feedback. I will make sure to share your feedback and the concerns with my employees as well. Thank you for staying with us and hope to see you soon. Thank You!!

2/10 Terrible

mustafa

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Up on 26 Apr 2024
I am so sorry to hear that you were not happy with your stay. I will make sure to address these issues very seriously and will take necessary steps to prevent it happening in the future. Thank You!!

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great the breakfast was good. The property was close to fast food places..
Stayed 2 nights in Feb 2024
Response from Up on 26 Apr 2024
We really appreciate your business and the feedback. I will make sure to share your feedback with my employees as well. Thank you for staying with us and hope to see you soon. Thank You!!

2/10 Terrible

David

Disliked: Amenities
This place is terrible the ceiling had a leak, the shower was terrible, the guest left a little to be desired, do yourself a favor and book somewhere else!
Stayed 1 night in Feb 2024

2/10 Terrible

Dale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely rude. No room available
Stayed 1 night in Feb 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great service
Stayed 1 night in Feb 2024

8/10 Good

Chad

Stayed 1 night in Feb 2024
Response from Up on 26 Apr 2024
We really appreciate your business and the feedback. I will make sure to share your feedback with my employees as well. Thank you for staying with us and hope to see you soon. Thank You!!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, staff and friendly. The only issue we had was the water didn’t get hot and it took a long time for the water to get warm.
Stayed 1 night in Feb 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water took a long time to get warm and didn’t get that hot.
Stayed 1 night in Feb 2024

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean
Stayed 1 night in Feb 2024

6/10 Okay

Tina M

Travelled with family and small children
Liked: Amenities
Property was good and clean on the outside my room smell like smoke the washers did not work for the guest. The staff was great. I would stay there again.
Stayed 3 nights in Jan 2024

8/10 Good

Gustavo

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

H.Tony

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Phillip

Disliked: Cleanliness, staff & service

6/10 Okay

Alphonso

Liked: Cleanliness
1 clerk no one to help her she had to come up to fix tv from office needs maintenance on nights no one picked up office phones for 2 days I was there had to go down to office to communicate
Stayed 2 nights in Jan 2024

4/10 Poor

Izz

Travelled with partner
Liked: Cleanliness
The stay was ok, the room was clean, large and bed was comfortable. The shower water pressure was not good. And there's a worker who acts as a security guard in the dining room. The breakfast offered is not good, very simple -waffles, muffins, fruits, cereal, coffee...however, they have a sign that no food or srinks are to be taken out. The man in there just stands there watching your every move the whole time commenting what not, made me feel quite uncomfortable. He's not friendly at all and has a strong stare. I would not book here again just because dealing with that man was unpleasant and awkward. I felt like telling him " im eating here, take a step back, and stop watchin me and hovering over me dude"....
Stayed 2 nights in Dec 2023

8/10 Good

Keevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Danny

Travelled with family
Great value
Stayed 1 night in Jan 2024

2/10 Terrible

Rene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were many cockroaches in the room and in the hotel, I was calling cheapticks y expidia to see the refund and I was never able to get through, I had to pay for another hotel
Stayed 1 night in Dec 2023

4/10 Poor

Aaron

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated building and not well maintained
Stayed 1 night in Dec 2023

10/10 Excellent

Mourad, Harbor City

Stayed 1 night in Dec 2023

6/10 Okay

Erin

Business traveller
Liked: Staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Nicholas

Travelled with family
Disliked: Amenities
Did not stay. Elevator was out of service and wife uses a walker and all rooms were on 2nd and 3rd floor. Elevator was listed as an amenity.
Stayed 4 nights in Dec 2023

4/10 Poor

Catherine, Kingman

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Jacuzzi filthy and not working and no lights on , druggy on the stairs and selling drugs people next to us loud slamming door all night long noisy from the street to much traffic outside on the streets breakfast could have had better options then that
Stayed 2 nights in Dec 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

alexandra

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yara

Travelled with group
Stayed 1 night in Dec 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Only issue is every day I had to have key recoded after leaving and returning
Stayed 2 nights in Dec 2023

10/10 Excellent

Beverly

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Affordable and clean staff was great.
Stayed 1 night in Nov 2023

4/10 Poor

Alexandra

Disliked: Staff & service
We arranged a booking through Expedia, but got an email stating the payment didn't go through. When I called to sort out the situation, the lady who picked up told me the reservation was still good and nothing needed to be added. When we finally got to the hotel, the reservation was cancelled because we didn't put payment down. Very bad communication on the hotel staff. She also seemed annoyed when she picked up, giving me the impression she didn't really care and didn't look into it further. Would not recommend this location.
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Sunny-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay, by far! Ubi, is so accommodating! Really, so clean. Our first room reacked of smoke, so he immediately changed room. The hot tub is kept clean, which was another docus with the breakfast. You cant take food to the rooms from breakfast, but theres good reasoning for that. Just amazing overall, very communicative and will definitely stay again and again.
Stayed 2 nights in Nov 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pretty good for the price.
Stayed 1 night in Nov 2023

10/10 Excellent

Jorge

Stayed 1 night in Nov 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Shirlynn

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
1 star. More like a motel, instead of a hotel.
Service was great. But, 5he rooms need updating. Very old. Carpets/floors need replaced, paint, etc. Minimal cleaning is accomplished. Bring your own bottled waters, and Clorox wipes. 😃
Stayed 2 nights in Nov 2023

10/10 Excellent

Shane

Stayed 1 night in Nov 2023

4/10 Poor

Greg

Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Mariah

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

heather

Travelled with group
Liked: Cleanliness, staff & service, amenities
I like how the room had a refrigerator and microwave. The parking did run out of space on Saturday night. There should be more available parking on the other side of the building in the case that happens.
Stayed 2 nights in Oct 2023

2/10 Terrible

Kamerin

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches and Spiders in the bathroom and loud construction
Stayed 1 night in Oct 2023

8/10 Good

Andre

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst stay ever
When in the room and there was a puddle of water on the floor under the sink. There was no hot water available. I had to go down to the office because the phone in the room didn't work. After speaking with the the person at the front desk he sends 2 female employees who didn't speak english. They came to check the what was wrong with the hit water. After they check i was given any information because they didn't speak English. I had to walk back down to the office to see whe they were going to do about the issue. After waiting an hour I was given a new room. After waking up from the new room i was given i had 5 bites on my back, shoulder and arms. This was the worst say ever and will never come back.
Stayed 2 nights in Oct 2023

4/10 Poor

Mary

Travelled with family
Disliked: Amenities
There was a left over coke in the frig. The key cards did not work the first time. No one at the desk to check out. No eggs sausages for free breakfast. At $175/ night, totally not worth that kind of money.
Stayed 1 night in Oct 2023