Cali Hotel Guide - Los Cristales Outdoor Theater hotels in Cali, Colombia.

"I love the customer service. Everyone were courteous and helpful. Staff spoke both Englisha and Spanish."

"Very nice place to stay!"

"Excellent service "

"Good location and safe "

"Hola Todo me gustó, lo único que es horrible el chocolate del desayuno, lo dijo mi nieta de 8 años, lo probé y era verdad. Mejorarlo, gracias "

"Hype was a great place i truely recommend this to any 1 great place great price wht else can i say i will see you soon hype pool party on the roof top "

"If you are wanting to be in a tourist spot that has everything close by, I definitely recommend to stay at this hotel. Not only does it have a lot of shops around and a lot to see but also very clean rooms, with an amazing staff that will help you."

"I really enjoyed my stay at the Magic Garden House, it was a warm welcome, nice facilities, great location and they even had craft beer in the fridge!!!"

"Our experience was less than satisfactory. Room Preparedness: Upon arrival, the staff seemed unprepared for our check-in, despite our reservation. The room lacked basic amenities such as towels, shampoo, and soap, which we had to request separately. Facilities: The air conditioner functioned well, providing relief from the heat. The room was adequately sized for the price point, however you could hear everything from the room below, leaving no privacy. THERE WAS NO HOT WATER throughout our 9-day stay. We were informed that the building’s pipes had been damaged for about two months, and there was no fix offered. This crucial information was neither mentioned in the hotel’s listing nor communicated upon our arrival. The cold water was particularly uncomfortable, and we would have chosen other locations if we knew. We experienced a random power outage lasting a couple of hours, which was inconvenient but did not disrupt our plans generally. The toilet became clogged and broken, and despite informing the staff, it remained unusable for three days without any resolution. This lack of prompt attention to basic maintenance issues was unacceptable and contributed to our decision to leave a day early. While we did not expect luxury accommodations, we anticipated basic services to be in place. The combination of unpreparedness, lack of essential amenities, and unresolved maintenance issues were unpleasant. We would not recommend unless significant improvements are made."