Los Gatos Hotel Guide - Family Friendly Hotels in Los Gatos, California

"It’s just run down and dirty. I was unpleasantly surprised."

"The hotel generally looked well maintained, but the TV in our room didn't work, and neither did the plug that my wife thought was charging her iPad. When I reported this to the receptionist at checkout I got a cheerful, "Thanks! I'll report this to maintenance. You're all checked out!" I didn't press the issue."

"Great hotel near the boardwalk and a good place to stay to start a road trip through Big Sur"

"Really mixed stay. Great: ~Staff friendly ~Room clean Good: ~Breakfast (waffles and sausage delicious, but no eggs) Bad: ~Loud Noise in Room: Our room, 202, had a refrigerator that made a crazy amount of noise, cycling on and off through the night. It was annoying enough that we had a bad night's sleep (#1 priority for a hotel in my opinion). ~Disgusting Luke Warm Hot Tub: We booked the hotel because it had a hot tub. We have a pretty high tolerance for imperfect hot tubs at hotels (gotta be realistic), but this one was about 97-98 degrees (I actually like "cooler" hot tubs at about 100-101, but this one was too cold to stay in). There were tons of nasty debris floating in the water. The whole surface of the hot tub looked like the attached picture. (We used in evening, so maybe we got unlucky and they clean in the morning?) "

"I really enjoy coming to this hotel week after week. One thing I was noticing is how the staff members are always busy doing something to keep this place in excellent condition. Maintenance staff Rafa and Isaiah are continually moving around and getting stuff done. The swimming pool and hot tub are always extremely clean and area is trash free. Very much appreciate these guys. Front desk staff always greet guest with a smile and make you feel welcome. Housekeeping staff are so kind and smile and say hello in the hallways. Nelli and Buu, at the bar/restaurant remember your drink you had last time and are quick to make sure you are happy with your beverage and food orders. Just another few reasons to make this hotel your to when in the area as I have."

"Always a beautiful and relaxing stay at the Dream Inn. "

"Great stay, thank you!"

"I was really looking forward to celebrating my husband’s and my birthday weekend at this resort, but unfortunately, we left feeling underwhelmed. The property appears to be in need of updates and better maintenance. During our stay, the only outdoor adult hot tub was out of order, the cornhole set was worn and falling apart, and the steam rooms were unavailable during our scheduled spa treatments. We were also disappointed to learn that the food truck and poolside drink service were weather-dependent, which wasn’t clearly communicated ahead of time. Additionally, the in-room products did not meet the level of quality we expected for a resort of this caliber. That said, we did really enjoy the restaurant, and the staff throughout the resort were friendly and welcoming."

"Parking was easy, staff on front desk was very helpfull and friendly. Laundry available."