Jakarta Hotel Guide - Lotte Shopping Avenue hotels in Jakarta, Indonesia.

"nice room and amenities"

"The stay was amazing in Raflles. Location was very convenient as a business traveler. Will be coming back again."

"Very courteous staff!"

"Nice and clean, very spacious room with kitchen and washing machine, Living room and Office room, perfect scenario for business trip. There is shopping center in the tower and a lot of restaurants and cafes outside. Many Malls and attractions nearby walking distance. Staff are amazing and friendly. Loved the experience. "

"i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our...

"Room was fine. Breakfast was fine; Staff were always helpful. Would like to come back soon!! "

"Pretty week maintained property. Great location close to a few malls and a lot of restaurant options. "

"Amazing Service from The Ritz Carlton Hotel Jakarta This is our first time stayed in 5 stars hotel. We stayed in this hotel from 7-9 February 2026. My husband booked the Grand Room Club. At the entrance, everyone were so welcoming. At the receptionist, Pak Azriel who were handing my check-in. I also met Mbak Melanie who i talked on the phone before, to confirm about the check-in time. They were so helpful and pleasant. We got the room at the 21th floor, plus acces in the Club Lounge at 26th...

"Stayed here for a week, and I had a very nice stay. The room is clean, modern and comfortable. The hotel facilities are nice, and the restaurant food was pretty good. We tried room service and the breakfast. Breakfast was nice, but could have a little more variety. I liked the balcony in the room. The location is very central, and walking distance to the MRT and to Lotte mall - although the road is pretty narrow and floods quickly in heavy rain. There is a free washing facility which was very...

"This hotel is A1, staff are so nice and could not be more helpful. Great location and lovely restaurants on site. Once you have stayed here you won't stay anywhere else in Jakarta!! "

"Great stay. Love the breakfast. Front desk Indy was very Courteous and helpful. Will be staying again on my next trip to Jkt. Recommend this hotel highly. "

"As soon as I got there the staff immediately started helping, they helped with luggage, opened the doors, guided me where to go. They led me to check in which is on the 51st floor. Gave me my room card and there was a water station there so I got some. Headed to my room and it was enormous. Beautiful views, everything was clean, amazing bathroom and had a separate room for my luggage. A few minutes later and the staff brought my bags to my room. Breakfast here is wonderful. Most of the tables...

"Got a room with good view to the surroundings area. It has a good size of bathroom. Bed is King just what we like. Staffs are lovely. The Swimming pool is big, relaxing with great views. Will definitely be back here. "

"The rate is reasonable for its quality. Staffs are all friendly and polite. Thats why it is my 5th time use in this year. I hope to come back again on next opportunity. "

"All the staff professional, courteous, and went the extra mile to help no matter what I was requesting. High recommended and I will be staying there again on my next return to Jakarta. Thank you for looking after my family 🙏"

"Good relaxing stay... convenient to get to the shopping mall by cab."

"I had a very pleasant stay at Avissa Suites. Great view from the restaurant and terrace. Fantastic staff. From Front Office over Housekeeping or Security to the Restaurant staff super friendly. Thank you very much ! "

"Room was very spacious. Staff were exceptionally helpful and so polite. Location is great too - access to Pacific Mall through the lobby. Club lounge very useful too"

"Staff is great but the property is in need of maintenance and some updates. Service is a mix bag."

"Somerset Grand Citra provides excellent accommodation in the heart of Jakarta. The area is full of options for dining and shopping, and the personnel are helpful, kind and professional. I would go back to this hotel without any hesitation."