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Reviews of Landoll's Mohican Castle

4 out of 5
Landoll's Mohican Castle
561 Twp. Rd. 3352, Loudonville, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 263 reviews" "
Rating 8 - Good. 64 out of 263 reviews" "
Rating 6 - Okay. 33 out of 263 reviews" "
Rating 4 - Poor. 11 out of 263 reviews" "
Rating 2 - Terrible. 9 out of 263 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 4 Apr 2024
Thank you for reviewing us!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!!! We stayed in the Lawrence and the room was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Guest Services on 4 Apr 2024
We're so glad you enjoyed your stay! The Lawrence is a highly popular Suite among our guests and staff!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. While I did not stay inside the castle my suite had charm. It had the most interesting design on the ceiling I heard it had been done by local residents using their fingers in the spackling. The restaurant on site is quaint with delicious food and friendly wait staff. There were a few things in my suite that needed attention ( no vent in the bathroom) it seemed as if the switch was broken. There was a crack in the bottom of the jacuzzi tub, I noticed once I was in there. No holder for a hand towel by the sink in the bathroom and very tiny trash cans. I did have an amazing relaxation massage by a wonderful professional. I plan to return in the warmer months to take advantage of the outdoor activities. Overall a wonderful experience!
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Guest Services on 10 Jan 2024
Thank you for your review!

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Gorgeous setting, exterior landscaping and building very well-kept. However, that's where the honeymoon ended. Staff seemed disinterested at best, with the exception of Roger, our waiter at the Copper Mug. He was a delight! Room was beautiful, but poorly maintained. Blood stain on the coverlet of the bed, dripping shower head was maddening at night, freezer was all frosted over, sink drain was mostly clogged, toilet didn't flush well, cracked sink, and the tub jets and body sprays were broken with a sign saying 'please don't use'. The pool area was very cool, but the "hot tub" was essentially a hot bath. I asked how to turn on the jets, they said "There are none, the water just 'percolates'". It HAD jets, they were just not functional. The Copper Mug Restaurant was disappointing as well. From the apathetic hostess to the indifferent manager, I've had better service at Bob Evans. While waiting for a table, we sat at the bar for about 15 minutes without being acknowledged or offered a drink. I get it, places are understaffed, but to have waitstaff literally standing in front of you without as much as a hello is just weird. And lastly, the bathroom was filthy, just to add to the experience. Overall, for the HUGE price tag, this was a colossal disappointment. I'd try Glen Laurel in Hocking Hills, similar price, so much better.
Stayed 2 nights in Oct 2023
Response from Guest Services on 30 Oct 2023
We're sorry to hear you did not enjoy your stay with us. We certainly don't want our guests feeling this way when they are with us. To address some of your concerns, the hot tub in the pool house does have jets. They are on a timer that gently circulate the water. They are not the strong jets many expect to have. We wished to have known about the issues you faced in your room, to better address them. We would have been more than happy to correct the issues you had. We have sent your concerns to the maintenance, the front desk, housekeeping and the restaurant managers for them to address with their respective staff. We do hope to see you again for another chance.

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff was very helpful with any questions, and food was amazing.
Stayed 2 nights in Oct 2023
Response from Guest Services on 30 Oct 2023
Thank you for your review! We are so glad you enjoyed your time with us and can't wait to see you again!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Services on 30 Oct 2023
Thank you for taking the time to review us!

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice!!
Everything was amazing! No complaints…highly recommend for the entire family!
Stayed 1 night in Sep 2023
Response from Guest Services on 30 Oct 2023
We cannot wait for your return! Fall is a beautiful time of year to visit.

10/10 Excellent

TOM

Liked: Staff & service, property conditions & facilities, room comfort
They were cobwebs and dead bugs under the bed, and in the windows. There was also a rat trap under the bed.
Stayed 3 nights in Sep 2023
Response from Guest Services on 30 Oct 2023
Thank you for your review! We have brought your concerns to the housekeeping staff to better their training.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Services on 30 Oct 2023
Thank you for taking the time to review us!

6/10 Okay

Oleg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Internet not available in a room. AC working "great" old equipment.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Hardesty suite. The room looks like a kingly chamber, tapestries on the walls, exposed opulent beams on the ceiling, and a kingly bed right out of a fairy tale! The grounds are magnificent with well manicured shrubs, statues peeking around the corners, and meandering pathway about the palace. The staff was attentive but not intrusive. We dined at the Copper mug and the food was exquisite and the service just as much. Roger, our waiter, was attentive and explained their French press coffee, which was delicious! It was my girlfriends birthday and we were brought out a piece of Birthday Cake which was a nice surprise! All in all I would highly recommend a stay at the castle for a special occasion.
Stayed 1 night in Jul 2023
Response from Guest Services on 21 Jul 2023
We are happy to see you thoroughly enjoyed your stay with us! Thank you for your compliments we can't wait to tell our staff! We can't wait to see you again!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Our room was amazing and the grounds are gorgeous and so fun to explore.
Stayed 2 nights in Jun 2023
Response from Guest Services on 29 Jun 2023
Thank you for taking the time to review us. Summer is a beautiful time to visit the Castle! We can't wait to see you again!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Services on 26 Jun 2023
We are so glad you enjoyed your time with us! We can't wait to see you again!

8/10 Good

Irma

Stayed 2 nights in Jun 2023
Response from Guest Services on 21 Jul 2023
Thank you for taking the time to leave us a review! See you next time!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is magical.
Stayed 1 night in Jun 2023
Response from Guest Services on 15 Jun 2023
Thank you for your kind words! We can't wait to see you again. Our Kingdom of lights during Christmas time is another magical time of the year!

10/10 Excellent

Loreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The castle and by the park.
Stayed 1 night in Jun 2023
Response from Guest Services on 10 Jun 2023
Thank you for reviewing us! We can't wait to see you again!

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Services on 10 Jun 2023
We're so glad to see you enjoyed your stay with us!

8/10 Good

Olivia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and lovely place to stay absolutely breathtaking
Stayed 1 night in Apr 2023
Response from Guest Services on 7 May 2023
We're so happy to see you enjoyed your visit! We can't wait to see you again!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting and fun place to explore
We chose this on our way to tour Kenyon College. The grounds are large and the castle is really interesting. Great breakfast at the Copper Mug restaurant. We stayed in the McBeth cottage, which it turns out has its own hot tub out back on the deck. Super awesome to use that and not have to trek over to the pool. Check this place out!
Stayed 1 night in Apr 2023
Response from Guest Services on 11 Apr 2023
We are so glad you enjoyed your stay! We can't wait to see you again!

10/10 Excellent

Charesha

Stayed 1 night in Mar 2023
Response from Guest Services on 7 May 2023
Thank you for your kind review! We'll see you again soon!

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A UNIQUE STAY. NOT THE BORING NORMAL STAY!
HIGHLY RECOMMEND. A VERY UNIQUE PROPERTY....GREAT ARCHITECTURE IN "THERING" SUITE. WILL DEFINETLY GO BACK NEXT YEAR WHEN I GO BACK FOR BUSINESS.
Stayed 2 nights in Mar 2023
Response from Guest Services on 23 Mar 2023
We are so glad you enjoyed your stay! We'll see you for your return trip!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Guest Services on 2 Mar 2023
Thank you for your kind review! We can't wait to see you again!

10/10 Excellent

GIGI M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly suggest a visit. So quiet, beautiful and friendly.
Stayed 1 night in Dec 2022

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Had to wait to check in was at 3:00 but no one was in the lobby and had to wait 20 minutes for someone to show up. Website said continental breakfast but none was provided. Overall stay was okay and restaurant food was excellent but expensive. Clean the gutters on the property! Saw lots of rot damage due to structures not being maintained.
Stayed 2 nights in Nov 2022

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2022

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stable suites did not have working internet.
Stayed 1 night in Oct 2022

6/10 Okay

Lisa

Liked: Cleanliness
The tv didn’t work! Our room was supposed to overlook the garden ! There was no garden where our room was!!!
Stayed 1 night in Sep 2022

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of this place is awesome. The staff is very friendly. Everything from the food to room was very nice. Will recommend this place to anyone else I know.
Stayed 1 night in Sep 2022

6/10 Okay

marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the idea of staying in a castle, but the property could have been better maintained. Bathrooms weren’t practical, small shower, pedestal sink, no storage, only 1 mirror, very humid in the room
Stayed 2 nights in Aug 2022

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2022
Response from Guest Services on 7 Aug 2022
Thank you for taking the time to review us!

10/10 Excellent

Jewleonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! European elegance right here in the good old U.S.A.! Pictures don't do this place justice! Wish we could have stayed 2 nights and not just one!!
Stayed 1 night in Aug 2022
Response from Guest Services on 7 Aug 2022
Thank you for your kind review! We'll see you again for a longer stay soon!

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
This place was amazing, beautiful, clean and spacious. Wish there was planned activities at the hotel once there because it is on a gravel road up a mountain and pretty far from anything local. For that reason once we checked in after canoeing we decided to eat at the restaurant on site. Had read the reviews and was to be very high rated. It took us 2 hours to get our food and menu is very limited and expensive. Staff was very friendly. I would definitely go back but would eat elsewhere before checking in.
Suites are horse stall type rooms with tons of space.
Castle
Stayed 1 night in Jul 2022
Response from Guest Services on 27 Jul 2022
Thank you for taking the time to review us! We look forward to your return trip!

6/10 Okay

Verified traveller

Liked: Staff & service
A difficult property to navigate in the dark when you are unfamiliar with the area. We were greeted with paper thin walls, lumpy pillows and a noisy sliding bathroom door.
Stayed 4 nights in Jul 2022
Response from Guest Services on 27 Jul 2022
We're sorry your stay with us was less than stellar. We do hope to see you again soon.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Landoll's Mohican Castle Lover
This place is beautiful and amazing! The room was clean and the beds were so cozy. The front office staff and restaurant employees were tremendously friendly and accommadating. The grounds are well maintained, nicely groomed and clean. The recreation center was perfect for the rainy day outside. Lastly, the restaurant menu and food were exceptional! Our stay was absolutely, thoroughly enjoyed!!!
Stayed 4 nights in Jul 2022
Response from Guest Services on 20 Jul 2022
Thank you for your kind review! We are so glad you enjoyed your time with us!

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Guest Services on 20 Jul 2022
Thank you for taking the time to review us!

8/10 Good

Judith

Liked: Staff & service
Lovely place. Beautiful property. Gracious hospitality. I was traveling alone, so I found the large cavernous suite to be a bit dark/dusty/creepy when the sun went down. Outdated AC unit (loud!) and bedding.
Stayed 1 night in Jul 2022
Response from Guest Services on 20 Jul 2022
Thank you for bringing this to our attention. The AC unit has been reported to maintenance. Our Castle Suites are designed to be a bit darker than normal rooms to give you a Castle-like feeling. We are sorry your room gave you a different feeling. We are most happy to hear that you still loved our property and our hospitality! We can't wait to see you again!

10/10 Excellent

Yvonne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Jun 2022
Response from Guest Services on 20 Jul 2022
We're so glad to hear you loved your stay with us! We hope to see you again!

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2022
Response from Guest Services on 20 Jul 2022
Thank you for reviewing us!

10/10 Excellent

Debra

Stayed 1 night in May 2022

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip to the Castle exceeded our expectations. From the thoughtful and courteous staff to the elegance and comfort of our Landoll Suite our stay was delightful. Photo opportunities abound as you first set eyes on the magnificent Castle. The grounds are beautiful yet naturalized and the fountain and waterfall as well as the statuary are a blend of elegance and whimsy. Our meals at the Copper Mug were absolutely delicious and the service friendly and efficient. I highly recommend staying at the Mohican Landoll Castle.
Stayed 2 nights in May 2022
Response from Guest Services on 20 Jul 2022
We are so happy to hear you had such a wonderful experience with us! We can't wait to see you again!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a place. The restaurant and service was excellent. I will be back for sure.
Stayed 1 night in May 2022
Response from Guest Services on 15 May 2022
Thank you for your kind review! We look forward to seeing you again!

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

rantavia

Stayed 2 nights in Apr 2022

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Glenn

Stayed 1 night in Mar 2022

2/10 Terrible

Joan

We never went. We got a call around 6:00 the evening before our scheduled two day stay. They had a staffing problem and could only accommodate us for one night and breakfast the next day. This was a surprise Valentine's gift for my husband. They certainly knew about their staffing problems more than 12 hours before we were going to leave. They wouldn't return my deposit but finally issued us a gift card good for 2 years. It was a hassle even getting the gift card. It took numerous calls to try to get this resolved. Their problem became my problem. Very unprofessional. Do not recommend.
Stayed 2 nights in Feb 2022

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
The room and service was great. But we didn't have hot water, the room temp was ridiculously hot even when we turned the heat unit off. The room service breakfast was cold and the restaurant service was very slow. I didn't have a good experience and when I told the staff as I was checking out, she blew it off.
Stayed 1 night in Feb 2022