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"The breakfast was convenient, the room was clean and they provided a shuttle service to the airport, great place to stop if you need to get to the airport"

"The cleaning need to improve a lot. The corners have cumulative dust. Just very bad. Bed was was nice and clean. Staff helpfully but don't have a smile for the customer!"

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"Make sure the desk furniture isnt so dusty and the inside of commode ring is clean"

"Pictures do not represent what you get!! Very deceiving. Hotel needs a remodeling!! "

"Everything was clean and great!"

"I like that there was a store to buy gifts in lobby. I like that there was a Starbucks in lobby and a restaurant on first floor. What I didn’t like was the Elevator broke down when I was in it with some other people and I got scared but we all were able to get out and told a worker what happened and he was able to bring us to our appropriate floors on his elevator. That night the elevator got fixed and it was fine the next day. All and all I loved the hotel and would stay there again."

"Beautiful hotel. Rooms were very clean and modern. "

"I had a great stay at Hyatt Place Knoxville Downtown. The location is a major highlight—within close proximity to excellent restaurants and the University of Tennessee, Knoxville campus, making it very convenient whether you're visiting for business, a game, or just exploring the area. The hotel itself is clean, well-maintained, and comfortable. The staff was friendly and helpful throughout my stay, and everything ran smoothly overall. The only minor drawbacks were that breakfast closes at 9:00 AM during the week, which felt a bit early, and I had some difficulty getting the room temperature exactly where I wanted it. Aside from those small issues, it was a very positive experience, and I’d definitely stay here again."