Exterior
Check availability

Reviews of Luang Prabang Chanon Hotel

3.5 out of 5
Luang Prabang Chanon Hotel
Khan River Side - 13 North Road, Ban Meuang Nga, Luang Prabang, Luang Prabang

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
The views are amazing. Nice pool and the little cabanas are cool. The WiFi is pool and the tv does not come in because of it. The shuttle only runs til 5 and the vehicle is an older large truck that does not shelter you from the rain. Breakfast is good but in a land of great coffee they serve instant. They have a big sign by the pool that says they serve dinner til 9 but the restaurant is only open for breakfast and lunch. The location is far from town but this would not be a problem if the shuttle ran longer and if the restaurant was open.
Stayed 14 nights in Jan 2019
Response from Noi on 2 Feb 2019
Dear Customer The first of all i want to say thank you so much for stayed with us at Paradise Resort. We have to apologize for our inconvenient if there are something mistaken. and thank you so much for your very good advice we will try to do the best and improve onward and we hope that you will forgive us and hope to see you next time. We looking forward to welcome to visit us again in the future. Sincerely Ms Noi and Team

4/10 Poor

Kim, Vietnam

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty run down, nowhere near a “resort”. If you are there during off season, lots of things not available, such as the breakfast buffet, etc. The family room that we booked was disgusting - very run down, mold on shower curtain, ants everywhere - no air con in main room - but they did move us to a nicer room, which was fine. Just don’t expect a lot. Staff named Ms. Noi was always helpful and polite. One day the Chef had to leave and there was no one there to cook lunch, so Noi made us chicken fried rice and French fries, which was the only thing she could cook. Not very close to town, and if the free shuttle is somewhere else (like picking someone up at the airport) you are out of luck.
Stayed 5 nights in Oct 2018
Response from Noi on 14 Oct 2018
Dear Madam Kim Thank you so much for your recommended, we are really appreciated and we will work hard to improve it is would be very good in the future. Very respectfully. Ms noi

10/10 Excellent

CHSJ, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax environment
Comfortable, quiet, relax, clean, spacious and well decorated room. Free use of bicycle and several scheduled shuttle bus to city centre which let you enjoy Luang Prabang city. Breakfast is simple and there are not many choices.
Stayed 2 nights in Jun 2018
Response from Noi on 2 Jul 2018
Dear customer thank you so much for your good review and good advise we always try to do the best and will be improve forward.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Keo on 17 Jun 2018
Dear Customer. First of all, we have to thank you so much for your choosing to stayed with us at Luang Prabang Paradise Resort. and thank you for your feedback. we will do our best for your come back to stay with us next time.

8/10 Good

Somphop, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Good Value. We stayed for 2 nights in a large room.The Paradise Resort has everything you will need for a very comfortable stay in Luang Prabang.
Stayed 2 nights in Oct 2017
Response from Miss noi on 2 Nov 2017
Thank you very much for your good feedback.

6/10 Okay

Terry, Melbourne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but too far from town
Had a five night stay at LP paradise hotel. Room was clean and spacious and the staff were absolutely fabulous. The hotel is close to a few local temples and unfortunately the Monks like to bangs their drums each morning at approx. 3.15 and 4.15am. It is a nice hotel with great staff but I don't think I would stay there again.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest staff I have been around in a long time. From the man who picked us up from the airport to the breakfast ladies, everyone smiled, said hello and would try to help you with anything you needed. The hotel was nice looking and we had a room which had a balcony that overlooked the river. Really couldn't have been much nicer. There was one negative though, it is not very close to downtown, if you don't have a car they provide a shuttle at set times but it isn't as easy to come and go as you might want.
Response from sengkeo on 25 Jul 2018
thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed ambient resort
Very welcoming and friendly staff. This place doesn't disappoint

6/10 Okay

Thu Huong

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nhân viên nhiệt tình, dễ mến nhưng chất lượng pòém
Nhân viên phục vụ nhiệt tình, thân thiện là cứu tinh của nơi này vì phòng ốc đã quá cũ, cảnh quan không được nâng cấp, chăm sóc kĩ lưỡng, resort đang xây mới một số phòng nên nhìn không ăn nhập với kiến trúc tổng thể và làm chật chội không gian chung, không thể gọi là resort. Đồ ăn sáng đơn điệu.
Stayed 3 nights in Dec 2019

10/10 Excellent

jm, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋은 호텔입니다!
직원들이 모두 친절해요. 도심과는 조금 떨어져 있지만, 호텔에서 시간표에 따라 무료 셔틀버스를 운영하고 있어서 움직이기도 편해요. 또한 공항가는 셔틀버스 요청하면 무료로 운행해 줍니다. 조식 메뉴도 매일 바뀌어서 맛있게 먹을 수 있었습니다. 너무 만족한 숙소였습니다!
Stayed 3 nights in Aug 2018
Response from Noi on 14 Oct 2018
Dear Value Customer Thank you so much for your very good feedback we are really appreciate Best regards Ms Noi

6/10 Okay

Jose, España

Liked: Cleanliness, property conditions & facilities, room comfort
Un complejo especatucular.
El recinto es espectacular, exteriormente muy bien cuidado y con una piscina muy agradable, las habitaciones amplias y el baño también amplio. Está alejado del centro, por lo que has de contratar transporte para desplazarte si el transporte que pone el hotel a la disposición de los clientes no coincide con tu horario. En nuestro baño había una fuga de agua, tras comentarlo en varias ocasiones consiguiendo tan solo que pasaran a secar el agua que había por todo el suelo, nos ofrecieron un cambio de habitación, pero eso fue el último día :(
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nichts Besonderes
Schönes Hotel, doch leider entspricht die Ausstattung nicht den Fotos.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa et propre
Les chambres sont groupées par 2 dans des petites maisonnettes sympa, proches de la piscine, avec une petite terrasse; thé, café(poudre) à disposition avec bouilloire, sanitaires propres et fonctionnels; climatisation et ventilateur ok; un peu loin du centre à pied, 5mn en tuk-tuk
Stayed 2 nights in Dec 2017

8/10 Good

Mr. Nam

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
시내와 거리가 있습니다 조용한 편이고 이동시 불편을 감수하셔야 합니다 객실 청결상태는 보통입니다 수영장의 수질관리에 문제가 많아 보입니다 참고하시길...
Stayed 5 nights in Jul 2017

8/10 Good

Jacob, København

Liked: Cleanliness, staff & service
Fredeligt hotel uden for byen
En fantastisk ferie i Luang Prabang blev fint underbygget af vores ophold på Paradise Resort. Rummeligt, pænt omend lidt slidt. Super flinkt personale og kort til lufthavnen.

4/10 Poor

yosshie

Disliked: Cleanliness, staff & service, property conditions & facilities
ロケーションが、不便
朝食が美味しくない。 品数が少ない。中心街が出るのが、大変。周辺に食べるところが少ない。 とにかくあまり快適ではなかったです、

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel dans un cadre naturel.
Hôtel très bien mais un peu excentré. Par contre, service de navette disponible et gratuit.
Response from sengkeo on 25 Jul 2018
well, we very thank you for your stayed with us and your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel, situé bien à l'extérieur du centre de luong prabang, bien au calme. Personnel charmant . Seul gros bémol de l'endroit, il n'y avait pas d'eau chaude à la douche. Au lavabo oui mais c'est tout.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Empfehlenswerte, freundliche Unterkunft
Sehr freundliches Personal, kostenloser Shuttleservice ins Dorf und zum Flughafen.