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Reviews of Hampton Inn & Suites Lubbock University

2.5 out of 5
Hampton Inn & Suites Lubbock University
2828 Marsha Sharp Freeway, Lubbock, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 356 out of 462 reviews" "
Rating 8 - Good. 70 out of 462 reviews" "
Rating 6 - Okay. 15 out of 462 reviews" "
Rating 4 - Poor. 8 out of 462 reviews" "
Rating 2 - Terrible. 13 out of 462 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

E. Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was extremely helpful and personable. She was very busy with many things at one but got eveyrone taken care of.
Stayed 1 night in May 2024

10/10 Excellent

dave

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Associates were nice and sincerely appreciated our business by being helpful on asks. Amenities are new/update and ergonomically as well functional. Great job Hampton!
Stayed 1 night in May 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, wonderful staff, the continental breakfast could have had more options for us with allergies to certain foods, like onions. Other than that my stay was amazing. 👍👍Two thumbs up!
Stayed 2 nights in Apr 2024

10/10 Excellent

SARAH, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, good breakfast. Courteous staff
Stayed 1 night in Apr 2024

10/10 Excellent

Leany

Stayed 1 night in Apr 2024

10/10 Excellent

Chynna

Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Stayed 1 night in Apr 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sylvia

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the breakfast area are very attentive. Fitness area is excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Phyllis

Stayed 1 night in Mar 2024

6/10 Okay

Kate

Stayed 3 nights in Mar 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Chasidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and very clean. Very pleasantly surprised will book for future visits.
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Staff is very friendly and helpful. Rooms were clean, safe and comfortable. Will definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

good
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Feb 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Kristen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for two nights. Arrived late to a locked parking lot. No attendant to address the locked door. Hotel continued to check me in and charge me for the two night even after talking to them twice stating i was not there and couldn't get in. They continued to charge for the second night. No basis to charge me. When they lock out their patrons. Maybe unsafe area??
Stayed 2 nights in Feb 2024

10/10 Excellent

Benny

Stayed 1 night in Feb 2024

10/10 Excellent

Tashay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Stayed 1 night in Jan 2024

10/10 Excellent

Mirella

Stayed 1 night in Jan 2024

10/10 Excellent

Raynard

Stayed 2 nights in Jan 2024

10/10 Excellent

Jeri, Farmersville

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming reception and great room
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not served at 6:00am as paid for. We started off our new year on the road with no breakfast. This was very disappointing. The front desk provided us with the excuse that the person responsible for providing breakfast did not show up for work.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located off the high way, with minimum to no traffic noise. Thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tech
I will be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash needed to be picked up around the landscaping and fencing. American Flag was very tattered and the top of flagpole was broken and hanging. Inside, lobby, rooms, breakfast excellent!
Stayed 3 nights in Jan 2024

10/10 Excellent

Tracylynn, Killeen

Stayed 1 night in Jan 2024

10/10 Excellent

Pierre

Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere.

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Orval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023