Valencia Hotel Guide - Luis Puig Palace hotels in Valencia, Spain.

"The gym was a mini-gym; only dumbbells, a treadmill, exercise bike and kettle bells. It would have been hugely beneficial to at least have a bench. I was not informed prior to arrival, either whern booking or even days before that the pool would not be available, and had to ask at reception if I could use it before I was told it would not be possible. In addition, I booked a double room which ended up as two twin beds. The breakfast range could have been better (and warmer). However, the staff were very friendly upon arrival, and everyday upon returning to the room, the room was clean with fresh towels."

"Hhh"

"Beautiful hotel, not crazy about the showers"

"Very nice place !!!"

"Incredible staff."

"The positives about this hotel are that it was very clean, and the room was large and comfortable. The negatives were that it lists a 24-hour airport shuttle that doesn’t exist. It says to contact the hotel for the shuttle, which I did, only to be told “ we don’t have it”. It’s quite far from the airport, which meant that taxis were expensive. They also show a nice indoor pool/ jacuzzi etc on the photos, but don’t mention you have to pay €22 to use it, despite being a guest."

"The hotel looks a lot newer and more prestine in the video and pictures but in person it felt a little older. Upon arrival I waited in line to check-in and other guests just kept joining the person in front of me with other queries and the receptionist didn’t see to acknowledge this. It was a little frustrating considering I’d been travelling and just wanted to check-in. No one helped with the bags to the room. Not sure if it’s too much of me to expect but it is a 4-star hotel? Room was fine and similar to photos. Curtains were cut and had holes. Cleaners were amazing! Thank you so much! I had totally forgot the hotel had a swimming pool and sauna so would’ve been nice to be shown around or reminded by the receptionist. At check-out my flight wasn’t for a couple hours so they were kind enough to let me keep my bags there "

"Yes breakfast was nice."

"Good over all "