Lujiazhaiji Holidays

The most helpful staff we’ve ever encountered at any hotel in Shanghai. Especially the bellhops and the front desk staff. From carrying luggage to sorting deliveries, to the friendliness of the cleaning staff, the service cannot be faulted. Location is also central and has quick access to restaurants and the metro. The room itself is slightly dated but comfortable to stay. Would book again.

Would suggest providing capsules coffee and tea as well as comb in the room

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

Great room and the staff (esp Hanley Ly) was very helpful in getting us a room for 4 people.

Everything is good ! Room is spacious and clean. Staff is friendly and helpful. Nearby walking to Nanjing Street and super convenience.