Sydney Hotel Guide - Lume Sydney Spa hotels in Sydney, Australia.

"Very friendly and helpful staff. We were upgraded on check in which was lovely. Room was spotless, couldn’t fault a thing. We will definitely stay here again"

"Everythimg was great experience just wish they helped with bring the luggage down stairs. Overall amazing stay"

"Pretty good okay , check in was a bit of a mess and a bit of a work around , "

"Very stylish and unique hotel. The design and layout is interesting. Our room was smaller and compact with everything we needed. "

"Location was central to shopping and eating - room was perfect for us as two adults and two teens"

"Outstanding hotel with great staff, clean and spacious rooms and a super location."

"Lovely staff - very clean and central to the centre - will definitely book again"

"This is a beautifully appointed hotel. Great central location. We will definitely stay here again."

"We stayed for 4 nights and 5 days and unfortunately, the breakfast experience was consistently disappointing. The menu selection was very poor and repetitive, far below what you would expect from a 5-star hotel. More concerning, however, was the level of service. We were travelling with a baby, and simple requests such as a high chair or baby cutlery were handled extremely slowly, often requiring multiple reminders. This made what should have been an easy dining experience unnecessarily stressful. Basic table service was also lacking. Used plates were not cleared unless we explicitly asked, which is unacceptable for a hotel of this standard. Additionally, it was quite unprofessional to see staff at the entrance wearing wireless earphones and chatting among themselves instead of attending to guests. There was little sense of organisation or attentiveness. Overall, the service at breakfast was far below expectations and significantly impacted our stay. Aside from the location, this hotel does not deliver the level of quality expected for the price."