Lusaka Central Hotels

"The single worst hotel experience of my time in Africa: I asked the hotel if I was settled with my bill when I was checking out. They said yes: I needed to pay with credit card since I have no local currency. Almost half an hour after dropping me off at the airport, the driver showed up & refused to let me go through security: he didn't have any paperwork, balance or a credit card machine & started harassing me loudly and embarrassingly all around the airport for a balance for the shuttle. He...

"The welcome was most warm with fruit bowl and nuts (peanuts, cashews)/ dates were there on arrival. Staff were courteous and even remembered me by name some time later."

"terrible place don't stay there"

"Excellent and pleasant staff, overall nice hotel "

"its a great property with wonderful cleaning staff. Grace and Ruth at the reception were very responsive to my needs. however, the restaurant needs to be reinstated. refurbishment of the air condition system is needed"

"this is the second stay and its very good service and staff are great ans here stilll for 8 more nights"

"Lovely room. Very friendly and super helpful staff. Had a full kitchen but needed attention to kitchen utensils, etc. Internet not working first day, but was repaired."

"事前予約かつ支払い済みにもかかわらず、投宿当日に満室との旨を告げられた。 支払い済みであると告げると、シングルの部屋はあるとの回答。 ツインで支払い済みにも関わらず同額にもかかわらずグレードを下げる内容は承諾しかねると告げたところ、ツインを案内された。 １週間前にも宿泊をしていたので、設備にシャワーがあることを確認していたものの、案内された部屋にはなく、そのクレームを告げるとそのような設備はないと不誠実な回答。 先週の例を示して詰問したところ、翌日部屋を変えるとの回答であったが、担当者が変わった翌日には梨のつぶてであった。 部屋には窓の隙間や壁の穴などが多く、また害虫が異常に多い。 レストランではメニューの8割が常時注文不可。 ただし、近所（~100m）には中華料理屋がある。 Wifiは部屋や故障の有無に依るものの、少なくともレセプションでの通信は可。 熱湯の出はよく、またありがちな突然の温度低下も見られず、この点は高評価。 市内のホテルに比べると宿泊費は割安であるが総合的に値段とは釣り合わないという印象。"

"It was good. They ran out of bottled water and there are no phones in the rooms, so it’s hard to get in touch with front office."

"I recently had the misfortune of staying at this hotel, and unfortunately, my experience was subpar. The room's amenities were largely non-functional, including the mini-bar and hot shower. Breakfast was also underwhelming, with several menu items unavailable, such as milk for coffee. To add to the frustration, the Wi-Fi connection was inconsistent. The hotel itself is in dire need of renovation. The outdated infrastructure and worn-out facilities made my stay even more uncomfortable. Given...

"Great place "