Lobby
Check availability

Reviews of Boscolo Lyon Hôtel & Spa

5 out of 5
Boscolo Lyon Hôtel & Spa
11 Quai Jules Courmont, Lyon, Rhône

Reviews

9.0

Wonderful

Rating 10 - Excellent. 304 out of 456 reviews" "
Rating 8 - Good. 90 out of 456 reviews" "
Rating 6 - Okay. 32 out of 456 reviews" "
Rating 4 - Poor. 12 out of 456 reviews" "
Rating 2 - Terrible. 18 out of 456 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Claire W

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room, the common areas, staff, and breakfast buffet all very nice. The odd location of lights around the bathroom was, however, annoying.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing !
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elisabeth, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff at every moment of service. Dinner, check in & out, breakfast and parking. I would absolutely recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Beautiful room
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing value for the money and staff extremely well trained and customers’ oriented.
Stayed 1 night in Mar 2024

8/10 Good

Sophia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located in the heart of Lyon.
Stayed 1 night in Mar 2024

6/10 Okay

Quentin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself is great, beautiful, pure. However the least you’d expect from a 5-star property is friendly, helpful and organised staff. We may have been unlucky but got disappointed with the tone at check-in to tell us we were early, the 10 min wait-time for breakfast when the place dis not look full at all, and 25min wait to get our car back after paying 40 euros for valet service. Staff was overwhelmed or just poorly organised. Regardless I’ll not come back to this one.
Stayed 1 night in Feb 2024

6/10 Okay

Lies

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Hristo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff. Spacious room.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Raphael

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Okay, not great.
Cleanliness not great, especially in terms of the spa. Had a free room upgrade if available with my Platinum status on Hotels.com. Instead they offered me to pay for an upgrade and did not offer me the free upgrade.
Stayed 1 night in Dec 2023

2/10 Terrible

lim

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

MOIRA, Falkirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in excellent location, easy walking distance to many different visitor areas. Had an executive room which was a large room with fabulous river views. Excellent breakfast, great quality produce. Did not have dinner in hotel only because so many other restaurant choices in Lyon. The spa is lovely, great to relax in after a busy day. Highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Paolo Di

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent front desk Diana Restaurant /bar Julien, Fab et Adrien Spa Clara
Stayed 4 nights in Dec 2023

8/10 Good

Serdar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained clean hotel in an excellent location in Lyon. The design is a bit dated and ergonomics were missed... some examples: no hooks for towels, small closet in a relatively big room, etc. Five-star should not be about a bathrobe & slipper; this place could not come close to my expectations based on my other five-star experiences. It's a very nice and clean hotel with friendly staff; it's just not 5-star per my opinion. One funny thing is that they kept sending me emails in French (only French) even when I had reserved through the US website and mentioned that I did not speak the language. Thanks chatGPT!
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nafisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Nov 2023

10/10 Excellent

Genevieve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Tout etait parfait.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
we enjoyed our stay in Boscolo Lyon hotel , the location is great and very convenient for walking around .
Stayed 2 nights in Nov 2023

10/10 Excellent

Tanya

Stayed 5 nights in Nov 2023

10/10 Excellent

Jasen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff brilliant, view of river and surroundings made it a great place to stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023

8/10 Good

Liudmila

Stayed 1 night in Sep 2023

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 days in Lyon
Boscolo is a very nice hotel on the banks of river Rhône. The front desk was very helpful and friendly, especially Diana. Initially I got a room on the top floor but it didn’t work for me due to small attic windows. Diana and her colleague were able to quickly move me to a much nicer room with large windows overlooking the river and the bridge. The hotel is very centrally located. Most tours leave from a square 5 min walk away. I tried their buffet breakfast once but it was just ok. Many better places to eat around. I’d definitely stay again.
Stayed 6 nights in Sep 2023

10/10 Excellent

Zigmund

Stayed 1 night in Sep 2023

10/10 Excellent

Zigmund

Stayed 2 nights in Sep 2023

10/10 Excellent

alexander

Travelled with partner
Liked: Amenities
we travel extensively to most countries- interior design and service were excellent and impressive.
Stayed 3 nights in Sep 2023

10/10 Excellent

sharon, Thousand Oaks

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms very spacious, clean . The bathroom and shower area are premium in size and quality . The decor and first floor are beautiful. Minor comment, you should offer more availability in the room fridge.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and spacious room, quiet even though it was on the street side. Very nice and helpful staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. The jr. suite was large and very well appointed. Dinner was excellent. I would highly recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such a comfortable well located hotel, spacious, clean and well-equipped room. . Pool and hamman a great inclusion. Front desk staff so helpful. thank you. Wouldn't bother about the breakfast/brunch though - bit tired and uninspired. But yes, I would go back - absolutely
Stayed 2 nights in Aug 2023

4/10 Poor

Ljiljana

Business traveller
Not good
Stayed 5 nights in Aug 2023

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good sized rooms, excellent staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern. Very nice room. Excellent location.
Stayed 1 night in Aug 2023

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service
Overall it was a nice stay, made better by lovely staff and bigger than expected room. Unfortunately though the hotel had been overrun by delegates on a big conference. Could not use the bar and dining options were average. Otherwise, great location though but overall didn't feel very French.

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful, classy hotel. The rooms are large and the spa is just lovely. Great location. Great bathrooms in the room. Would highly reccomend. We very much appreciated the welcome drink upon arrival and the complimentary upgrade as per the vip platinum perk.
Stayed 3 nights in Jul 2023

8/10 Good

Jess

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely but felt a bit flat, like none of the staff really wanted to be there.
Stayed 1 night in Jul 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, walkable to most attractions. Clean, friendly staff, sizable rooms, good view.
Stayed 6 nights in Jul 2023

10/10 Excellent

Keith

Stayed 2 nights in Jul 2023

10/10 Excellent

Cynthia, Hamden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating . Room met our expectations. We loved the location. Would highly recommend this hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Dmitry, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great

10/10 Excellent

Manu

Stayed 1 night in Jul 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel Beautiful service
Stayed 2 nights in Jul 2023