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Reviews of HOTELO Lyon Charité

3 out of 5
HOTELO Lyon Charité
37 Cours De Verdun, 86 Rue De La Charite, Lyon, Rhone

Reviews

9.0

Wonderful

Rating 10 - Excellent. 179 out of 320 reviews" "
Rating 8 - Good. 122 out of 320 reviews" "
Rating 6 - Okay. 12 out of 320 reviews" "
Rating 4 - Poor. 2 out of 320 reviews" "
Rating 2 - Terrible. 5 out of 320 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

IVAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location superb!
Stayed 1 night in Apr 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice Hotel, staff are very friendly and knowledgeable.
Stayed 1 night in Mar 2024

8/10 Good

pick din

Travelled with family
Liked: Cleanliness, staff & service
Staffs are very friendly and speak English. Very willing to share the places of interest and also recommendation when require
Stayed 1 night in Mar 2024

10/10 Excellent

Izumi

Liked: Amenities
The staff were friendly and the room was nice, clean and with nice details.
Stayed 2 nights in Jan 2024

6/10 Okay

Youssef

Travelled with partner
Smal room gd next to station metro
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, good value Lyon hotel
Nice hotel with good breakfast - close to the railway station and centre of the city. Good eating places nearby.
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great design. Impeccable and friendly service. Central location, easy to walk everywhere. Very comfortable room and beds. Take care in streets around the property.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was conveniently close to Perrache station, as well as various places to eat. The rooms were comfortable and clean. I would stay here again, but there are one or two things I would note: 1. Breakfast was ok, but didn't think was that great. There are plenty of good restaurants nearby I would recommend more highly. 2. There is no elevator. The stairs aren't too bad, but a little steep. 3. The staff were friendly, but not all the staff spoke English that well, but did try to understand. So the use of translation apps would be useful.

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with exceedingly welcoming and accomodating staff, with excellent recommendations for activities and restaurants. Highly recommend this stay to any who pass through Lyon
Stayed 2 nights in Jun 2023

10/10 Excellent

beth

Liked: Cleanliness, staff & service, property conditions & facilities
No frill motel but quiet. Front desk staff spoken English well and were very helpful!
Stayed 1 night in Jun 2023

10/10 Excellent

Magdeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a quick stop over from Marseille to Strasburg, Hotelo and Lyon did not disappoint! The staff was so kind and helpful and the hotel was charming and wonderful! Brasserie Georges was recommended for dinner - 5 min walk at the most, amazing food and atmosphere, look it up. Historical place, packed and wonderful! Place Bellecour, main square was a 15 min EASY walk through a shaded park with tons of shopping and food options along the way. We are traveling with my 80 yr old a parent and 2 teen girls and never felt uncomfortable or unsafe. Would LOVE to visit Lyon again…someday!
Stayed 1 night in Jun 2023

10/10 Excellent

Atossa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2022

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great spot for Xmas markets
A perfect spot for the christmas markets - 3 min walk round the corner. Easy walk to the river and across the bridge to the old town. The staff were so lovely and helpful. The rooms were very basic but comfortable. Would recommend and would stay again
Stayed 2 nights in Dec 2022

10/10 Excellent

Linda

Stayed 1 night in Sep 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Small but well appointed bedroom. Immaculate bathroom, excellent water pressure in the shower. Staff were friendly and helpful. 2 minute walk to Lyon Perrache train station.
Stayed 1 night in Sep 2022

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are brilliant, very friendly and give great recommendations. Secure parking. Great location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Rory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very friendly
Stayed 1 night in Jul 2022

8/10 Good

Maxym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a first class accommodation. Clean, quiet and well appointed. The staff was best in class, kind and caring. I will definitely stay again.
Stayed 4 nights in May 2022

10/10 Excellent

Letitia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a convenient location with very helpful front desk people. They gave directions and held our luggage... All in English and with a smile. Highly recommend!
Stayed 1 night in Sep 2021

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at this hotel. While the accommodations were very simple, we enjoyed the warm welcome, and the abundance of information provided. The breakfast was perfect - fresh baked goods, and a few other options. We took the on-site parking, which we had to book ahead of time. The owner/operator kindly offered to park our car for us, and we recommend taking advantage of this service, as the parking is quite compact. We will definitely be back.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice budget choice. clean, good location. my room is facing the road, a bit noisy, but surprisingly I slept very well !
Stayed 1 night in Feb 2020

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent good value private hotel
Very friendly, professional and correct. Good location convenient for Confluence, Vieux Lyon, Rhône. Good continental breakfast. Much better than an alternative hotel nearby where I also stayed.
Stayed 3 nights in Nov 2019

8/10 Good

Mohamed

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Lawrence T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On top
First-rate! Theses hoteliers really know what they are doing and to make guests feel valued. Comfortable and well located. Must be one of Lyon's top properties.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location of the hotel. The owners were extremely friendly and interested in assisting their guests. The rooms were very clean and the beds were comfortable. Breakfast was generous with lots of variety. It's a wonderful change to meet the owners of the property and have a low key and enjoyable stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm reception
Personnel at the reception were all very friendly and hospitable. The room was spacious and comfortable. It’s just 3-5 minute walk to la Gare de Lyon Perrache, making it very easy to visit various part of Lyon. I went watching a movie and returned by tram around 10:30 pm; the area felt safe walking back from the station at the time.
Stayed 1 night in Sep 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
The hotel manager was very welcoming and helpful when we asked for recommendations for places to eat. The hotel was within walking distance of all the main attractions. The air con in the rooms was most welcome as it was very hot when we were there. The rooms were comfortable, but compact. The breakfast was good. I was travelling with a group of friends and we enjoyed our stay here.We thought the hotel was very good value for money.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the metro and train station. 20 minutes walking to all the atracción
Stayed 2 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very comfortable, excellent welcome and assistance, great location and nice breakfast.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family-run hotel. Very friendly and helpful staff. The room was a little small but had everything we needed and the bathroom was great. The breakfast was excellent and much better value than most hotel breakfasts. The location is perfect for exploring the city, especially if you’re arriving by train.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room with no refrigerator but the beds were comfy and the shower was amazing. Staff were fantastic and the rooms were very clean.
Stayed 2 nights in Aug 2019
Response from Matthieu et l'équipe Hotelo on 14 Aug 2019
Thank you so much for sharing your comments ! All the team is very happy of it ! Next time you visit us we will be glad to store what you need in our fridge !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated and close to the metro. The room was very nice with great air conditioning. Hotel staff were all very friendly and helpful. Hotel was very reasonably priced. Would definitely stay there again!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent for walking around central Lyon and the staff were very helpful suggesting good restaurants, which made our stay exceptional.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service! Everyone was so nice and hospitable! It was a great location and comfortable.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff! Great location for public transport & restaurants. Nice breakfast. Room was very sparsely furnished & the bathroom was a bit odd. No place in shower for soap or shampoo.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and accommodating staff. Comfortable beds. My only request would be more lighting in rooms. Had a delightful stay. Would recommend!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price. Comfortable beds. Great friendly staff.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room and bath somewhat cramped but staff and location made up for it. Overall pleasant experience.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The lady who checked us in was wonderful. Sorry I forgot her name. She wired glasses. When we needed a lamp. She said no problem. She bought over not one but two lamps. We needed an alarm clock. She got it for us. The owner Olivier was great . He was so helpful. We had problems with air conditioning. Olivier said no problem. It got fixed. The room #3 has high ceiling. The room was next to tram but I didn’t hear any noise at all. The location is perfect. There are plenty of restaurants. All in all an excellent place to stay.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful! The hotel is in an amazing location from old town and Perrache station - all walking distance. The room was actually great and comfortable. Only complaint was the slow WiFi!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019