Indoor pool, outdoor pool, pool loungers

Reviews of L'Ermitage Hôtel Cuisine-à-Manger

4 out of 5
L'Ermitage Hôtel Cuisine-à-Manger
75 Mont-Cindre Road, Saint-Cyr-au-Mont-d'Or, Rhone

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 179 reviews" "
Rating 8 - Good. 62 out of 179 reviews" "
Rating 6 - Okay. 19 out of 179 reviews" "
Rating 4 - Poor. 4 out of 179 reviews" "
Rating 2 - Terrible. 5 out of 179 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice alternative to city center dwelling
Breathtaking view on the terrace, the restaurant, the swimming pool and from the room. The room was very small but the view made up for it. St.-Cyr-au-Mont-d'Or was a very nice and quite area. Dinner was good at the hotel restaurant but breakfast was too pricy.
Stayed 3 nights in Sep 2023
Response from The reception desk on 28 Oct 2023
Dear guest, Many thanks for your feedback regarding your stay.We will be happy to welcome you in the future. Kind regards,

10/10 Excellent

Daniel Mihai

Stayed 3 nights in Sep 2023
Response from La réception on 28 Oct 2023
Merci beaucoup pour cette note !

8/10 Good

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great views across Lyon
Stayed 1 night in Jul 2023

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Just okay
The room had a faulty shower, lamp, and hairdryer so this was not a good start. After hours of traveling I was looking forward to a relaxing time but this was not received. I was also insulted by the waitress when I asked about the menu when she said if you want something more "basic like burger and chips" - maybe because I am English. I was actually hoping for a nice salad and something healthy - being put in that box was quite rude. The menu was very nice just not for me, whist I appreciate fine dining it was very limiting and not what I wanted that evening so went into the local area for a better atmosphere and found a lovely restaurant with music and kind staff. Nice cheese, wine and selection of local meats and salad. Cocktails and music. I spoke with the manager as I checked out and he said to email him!
Stayed 1 night in May 2023

10/10 Excellent

Stefanie

Stayed 1 night in May 2023

8/10 Good

Dongsik

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disconnection from the world
Good condition hotel in overall. The internet wifi was very weak although the mobile signal was very limited nearby.
Stayed 1 night in Dec 2021

10/10 Excellent

MrDonegani, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great drive up to the top of the world outside Lyon but the voyage does not disappoint. Book for dinner in advance as it is popular. It was 34C on the day we arrived and the pool on the cliff was a miracle. Relax here before dinner and a night time gazing at the city lights in the distance below.
Stayed 1 night in Sep 2020
Response from Khallid on 18 Oct 2020
Thank you for your comment, We'll be more than happy to have you with us again. Glad you enjoyed your stay :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
food is horrible. dinner was terrible. I don't like anything that hotel
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fantastic views but that’s it.
Great views but that’s pretty much it. The stay was okay, the room are a little bit outdated but the amenities (pool, pétanque) are great. Our biggest issue was the diner. Food there is a joke, overly expensive and just not good. The Chef need to be replaced asap!!!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

F

Liked: Cleanliness
cold nite sleep
this was ok part from heating and telephone was broken in the room (no landline telephone whatsoever) everytime we had to go down to say something (complaint for heating exct) there was no heater it was very cold after complaining they have provided electric small portable heater which was not sufficiant enough we do have the photos of the portable heater we can provide if need be
Stayed 1 night in Dec 2018

8/10 Good

sharon

Very nice hotel Small and cozy Spa not so good. Small and not hot enough Loved the area
Stayed 4 nights in Nov 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in small village
Room smelled a little moldy but was fine once we aired it out Very out of the way but cute hotel with great restaurant Room was good, we had to actively search for staff when we needed anything but they were friendly when we found them
Stayed 1 night in Aug 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views for a night
Hotel was nice, great for 1 night. It is far from Lyon but you get a great view of the city. Parking is tough, small lot. Restaurant was good but not amazing. Hot tub and Pool had a great view as well.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views, beautiful restaurant & cool room design - would definitely recommend!
Stayed 1 night in Aug 2018

8/10 Good

James, Redding, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough
This hotel is off the beaten path. It's up on a hill and overlooks Lyon. It has breathtaking views. There was only one staff member that spoke English which made it hard to order food and drinks. Dinner was delicious. The room was a good size and the bathroom was big. We just never got the warm fuzzy feeling there. We probably wouldn't stay there again.
Dear James, We thank you for taking the time to share your feedback with the Expedia community. It is a pleasure to read such positive and valuable feedback and I am thrilled to read that you particularly enjoyed the quality of your bedroom. We are already looking forward to welcoming you back in a not too distant future, Best regards

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tout était parfait, l’accueil, la vue est incroyable, le dîner digne d’un étoilé et le petit déjeuner. Merci pour ces bons moments.
Stayed 1 night in Mar 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kenny Venne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seul en haut de la montagne rien nest a distance de marche
Stayed 3 nights in Sep 2023

10/10 Excellent

JEAN PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un heureux hasard
je recommande vivement cet hotel que le hasard du site à mis sur notre chemin car nous ne trouvions pas de logement de qualité à un prix raisonnable pour cette période de fetes des lumières; certes, il est éloigné de Lyon et il faut disposer d'un véhicule tant honni dans la capitale des Gaules, mais quelle vue!!! une gentillesse du personnel, et 2 diners délicieux
Stayed 2 nights in Dec 2023

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities
Un bel établissement au calme avec restaurant prestigieux et vue imprenable sur Lyon. Je conseille plus au début de l'été poru profiter du cadre et des infrastructure. Établissement qui viellit un peu trop vite / peinture chambre et sdb boiserie et courant d'air.. Mais le lieu est époustouflant vue de la chambre et terrasse au top
Stayed 1 night in Nov 2023
Response from La Réception on 2 Dec 2023
Bonjour, nous sommes ravis que le cadre de notre établissement vous ait plu. Au plaisir de vous revoir. Cordialement,

10/10 Excellent

Julie

Stayed 1 night in Nov 2023

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Charbel

Disliked: Cleanliness, staff & service
Surévalué par rapport à ces étoiles
Nous étions déçus par la pauvreté du service, surtout que les linges n’ont pas été changés pendant notre séjour qui a duré 3 nuits. Vaisselle n’a pas été changée non plus. Ce n’est pas un service digne d’un hôtel ayant 4 étoiles. Cerise sur le gâteau nous avions été facturés le petit déjeuner pour la totalité du séjour sauf qu’on la pris uniquement une seule fois.
Stayed 3 nights in Sep 2023
Response from La réception on 28 Oct 2023
Bonjour, Nous vous remercions pour votre retour.Nous sommes navrés concernant le changement des draps; nous le faisons sur demande pendant le séjour afin de suivre notre démarche écologique. Les tasses auraient cependant dû être changées et nous nous en excusons platement.Les petits déjeuners ont été facturés par erreur, je vous confirme avoir procédé au remboursement ce jour.Nous restons à votre disposition.Cordialement,

6/10 Okay

Audrey

Travelled with family
Liked: Cleanliness, staff & service
Séjour agréable mais hotel plus proche des 3*
Hotel 4 étoiles plus proche du 3 étoiles. Impossible d'avoir la chambre à 15h mais 1h30 plus tard. Impossibilité d'avoir le noir complet dans le chambre. Toutefois magnifique emplacement et vue. Très bon restaurant. Et SPA agréable.
Stayed 1 night in Aug 2023
Response from Lucie, Cheffe de Réception on 29 Aug 2023
Chère Audrey, Nous vous remercions pour votre séjour et d'avoir pris le temps de donner votre avis. Nous sommes navrés que vous n'ayez pas eu accès à votre chambre à l'heure prévue. Nous espérons sincèrement vous accueillir une fois prochaine dans notre établissement. Bien cordialement

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

fabrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bel hôtel, tres propre. personnels très aimables.
Stayed 1 night in Aug 2023
Response from La Réception on 16 Sept 2023
Cher Fabrice, Un grand merci pour ce beau commentaire que nous apprécions à sa juste valeur ! Au plaisir de vous accueillir de nouveau dans le futur,Bien cordialement,

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Herrlicher Ausblick auf Lyon
Stayed 1 night in Jul 2023

10/10 Excellent

Mandy

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service
Une halte.
Bel emplacement, au calme pour un court séjour afin de prendre son temps sur la route. Restaurant au top, personnel très agréable, belle vue dominante. Toutefois, chambre moyenne, sdb méritant d'être refaite et sol de la chambre qui collait (beurk). Mais globalement, hôtel accueillant et rapport Q/Px correct.
Stayed 1 night in Jul 2023

8/10 Good

Aicha

Travelled with partner
Liked: Cleanliness, staff & service
Une belle vue. Un jaccuzi pour tous. La piscine est petite. Il n’y a pas de sauna ni hamam. Les prix du restaurant sont élevés.
Stayed 2 nights in May 2023

10/10 Excellent

Valerie

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très bel hôtel
Le personnel est très accueillant, et le lieu au calme avec une vue magnifique. La chambres était confortable et propre, avec un coin bureau bien pratique. Le petit déjeuner est très bien. Le Spa est un peu limite, les jets ne fonctionnaient pas tous, et la douche sensorielle était juste ... froide ! Bémol pour les portes de la chaufferie et de "l'atelier du bricolage" restées ouvertes et qui donnaient l'impression au sortir de la chambre d'être dans une usine plutôt que dans un hôtel ! La guinguette en face de l'hôtel est très agréable pour aller boire un verre.
Stayed 2 nights in Jun 2023

8/10 Good

Evann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Très jolie vue. Cependant les tarifs restent élevé par rapport au finition moyenne en général dans l’hôtel. Merci

2/10 Terrible

Farès

Stayed 1 night in Apr 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
C'était très bien, le jacuzzi génial, la piscine n'était pas climatisé. Les lits n'étaient pas très confortables. La machine pour sécher les cheveux ne marchait pas
Stayed 1 night in Apr 2023

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

ALEXANDRE

Stayed 1 night in Apr 2023

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Dorothee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Christoph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Magnifique séjour,personnels au petit soin.
Stayed 1 night in Dec 2022

10/10 Excellent

Dahman

Stayed 1 night in Dec 2022

8/10 Good

Xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

4/10 Poor

YASUKO

Disliked: Cleanliness, room comfort
テラスからの眺めは最高
レストランのテラスからの眺めは最高だったけど部屋は設備が古く床の埃が目立ち四つ星ホテルとは思えなかった。連泊したがシーツの交換もなく使ったコーヒーカップも洗われて無かった。 値段が安いから仕方ないかも知れないけど正直ガッカリした。
Stayed 3 nights in Sep 2022

10/10 Excellent

Elodie

Stayed 1 night in Sep 2022

6/10 Okay

Armelle

Liked: Cleanliness, staff & service, property conditions & facilities
Déçus malgré la beauté du site
Très beau site avec une très belle vue. Notre chambre était malheureusement à côté du jacuzzi et le bruit était dérangeant. Difficile de dormir le matin et de profiter du calme du lieu. Dommage ! La chambre numéro 11 est donc à éviter ….petite piscine mais agréable. Le restaurant est très bon.
Stayed 1 night in Aug 2022

10/10 Excellent

Rémy

Stayed 1 night in Jul 2022