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Reviews of Fig Tree Camp

4 out of 5
Fig Tree Camp
Mara Mara Road, Talek, Maasai Mara

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fu

Liked: Cleanliness, staff & service, property conditions & facilities
extend the hot water time
Stayed 3 nights in Feb 2024

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

bridget

Stayed 1 night in Jun 2023

10/10 Excellent

Alexander, Eastport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic experience! Staff went above and beyond to help me…amenities were excellent and game drives phenomenal…Absolutely would recommend!
Stayed 5 nights in Jan 2022
Response from GRM on 25 Jan 2022
Hi Alexander, Greetings of the day! Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit. Thank you. Kind regards, Team - Guest Relations

8/10 Good

Adam

Stayed 1 night in Oct 2021
Response from GM on 12 Oct 2021
Dear Guest, We are so pleased to learn that we were able to delight you with all our services at the hotel and provide you with an enjoyable stay at the hotel. Hope to see you again very soon. Kind regards, General Manager

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from GM on 2 Oct 2021
Dear Guest, Thank you for choosing to visit at FigTree Camp Masai Mara. We have well noted and appreciated your lovely rating! Looking forward to welcoming you back soon. With best regards, General Manager

6/10 Okay

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel was good , tent was nice , people were so friendly especially Paul and Jackson the chefs , however the food variety and quality was not so good
Stayed 3 nights in Aug 2021
Response from GM on 1 Sept 2021
Dear Guest, Thank you for taking the time to share your feedback and for having stayed at FigTree Camp. We are happy to learn that you overall had a comfortable stay and that most of our services and facilities were to your satisfaction. We however, also realize that there is scope for improvement and have already taken up your feedback with my team for corrective action. Thank you once again and we look forward to the opportunity of welcoming you back to FigTree Camp. Thanks & Regards, General Manager

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2021
Response from GM on 16 Jul 2021
Dear Guest, Many thanks for taking the time to share with us your rating on your FigTree Camp experience. Look forward to your future visits! Best regards, General Manager

10/10 Excellent

Hayden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Mara Getaway
I had some trouble with my park entrance fee, but Kerore, the manager, smoothed everything over and ensured that my stay was wonderful! Danson made daily cocktail specials and Daniel, the chef, was accommodating of special dietary needs and was eager to present us with delicious food that would fuel us for our game drives. Jonathan was our driver, and he was knowledgeable, safe, curious and kind. It was a fantastic experience for my group of friends while we re-connected.
Stayed 2 nights in Jun 2021
Response from GM on 26 Jun 2021
Dear Hyden, We appreciate knowing we could make your experience at FigTree a happy one. Our endeavour at the hotel is to provide best-in-class service to our guests and we are glad to learn that we lived up to your expectations. We look forward to the pleasure of your continued visits. Thanks & Regards, General Manager

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing safari camp in the Mara
Beautiful spot at one with nature with hippos right outside our tent, incredibly attentive staff and incredible game drives. Nice pool area.Wifi is good when it's on at lunchtime a s dinner time. Vegetarian options are also very good.
Stayed 2 nights in Jun 2021
Response from GM on 25 Jun 2021
Dear Guest, Thank you for taking the time to post this review about your experience with us at FigTree Camp Masaai Mara. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been passed on to the teams for whom they will be a tremendous source of inspiration. Looking forward to welcome you back. Thank you. Warm Regards General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
excelente , hotel increíble , ubicado dentro de la reserva , contacto con toda la naturaleza , el personal súper amable, capacitado , los alimentos muy bien, en general la mejor experiencia , súper recomendado
Stayed 3 nights in Dec 2023

10/10 Excellent

Cecilia

Stayed 1 night in Nov 2022

10/10 Excellent

GUILHERME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Muito bom o hotel perto dos Safáris. A tenda é excelente. Funcionários muito atenciosos
Stayed 2 nights in Sep 2021
Response from GM on 28 Sept 2021
Dear Guest, Many thanks for taking the time to share with us your rating on your FigTree Camp experience. Look forward to your future visits! Best regards, General Manager