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"Really awful management, had to cancel our stay due to a medical emergency. Had asked management for a letter of cancellation or no show for my insurance policy and they’ve ignored all requests and have refused to provide evidence which means we can’t even go through the travel insurance to get some of the money back. Really disgraceful service and would advise to stay away from booking with such an awful company due to the lack of general help."

"room was ok for our short stay but would only recommend for short trips - we we’re located on the top floor and there’s no elevator. A lot of noise coming from the street with locals constantly fighting and sleeping at the main entrance door. "

"Could not open window and back door as cacourockes would come in, as well very noisy, towels were only changed once for a 14 day stay, there was a smell in the kitchen that came from the sewer. Sheets were not cotton so they were hot to sleep in. Out of 10 I would give 2. "

"It was close to great restaurants and to the city centre. The area was quiet and safe."

"The apartment was in a very central location, only a few moments away from the main shopping mall in Funchal, and coffee shop almost on the doorstep. There was a kitchenette, washing machine and ironing board provided, and all useful utensils provided (even sachets of oil for using the frying pan). Check in was simple with the use of door codes. We had quick responses via WhatsApp from the company and all our questions were answered. Our flight to Madeira was diverted and we ended up having to...