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Reviews of Dallah Taibah Hotel

5 out of 5
Dallah Taibah Hotel
North central area, Madinah

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 191 reviews" "
Rating 8 - Good. 51 out of 191 reviews" "
Rating 6 - Okay. 13 out of 191 reviews" "
Rating 4 - Poor. 3 out of 191 reviews" "
Rating 2 - Terrible. 10 out of 191 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zubair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Samia Faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was very close to Haram. Staff were extremely friendly. The housekeeping staff were very professional and courteous. Concierge Monjur helped us to find a taxi to Makkah in most efficient manner. We loved our stay at Dallah Taiba.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ahmed, Springfield Gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent two nights at Dallah Taibah Hotel in Medinah, and it was an exceptional experience. The hotel's proximity to the Prophet's Mosque, especially being so close to the ladies' gate, added a layer of ease and comfort to my spiritual journey. The room was cozy, well-maintained, and equipped with everything needed for a restful stay.The staff's hospitality was noteworthy; they were always ready to help and made sure my stay was comfortable. The service was impeccable, reflecting the hotel's commitment to guest satisfaction. Additionally, the variety of food options available was delightful, catering to different tastes and preferences.Overall, Dallah Taibah Hotel is a fantastic choice for anyone looking for convenience, comfort, and exceptional service during their visit to Medinah. Its closeness to the ladies' gate makes it particularly appealing for female guests. I highly recommend it and look forward to returning.
Stayed 2 nights in Mar 2024

4/10 Poor

Bushra

Travelled with family
Disliked: Amenities
On checking in we were given suite which smelt like we were sitting in the gutter. Having spoken to the Night Manager, they moved us promptly into a newly renovated room. Which was basic but cleaner and smell free. Breakfast was shambles, requesting 4 omelettes at the egg station and was told egg station has closed. Upon speaking with the manager he bought us 4 eggs, all had eggshells within them. We were told we were given discount each in different ways but still charged the full amount for breakfast. After the 2nd day we gave up and started eating breakfast out. Staff was pleasant enough. Location is amazing. I just felt for the people on the 3rd floor…our room really was inhabitable for an entire week. We were glad they did move us without fuss.
Stayed 5 nights in Feb 2024

10/10 Excellent

Uzair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Dallah Taibah Hotel and we had a great experience. The location is great and very close to the prophet's mosque (Masjid Nabawi). We were greeted with refreshments when we checked in. The rooms were clean and spacious.
Stayed 3 nights in Feb 2024

6/10 Okay

Mirza

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent but the facility is in poor conduction.
Stayed 2 nights in Feb 2024

6/10 Okay

Mahbubur

Stayed 6 nights in Feb 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Aouunone

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulliah, our group was immersed with this hotel
Stayed 3 nights in Feb 2024

6/10 Okay

Nizar, Alwakra

Overall acceptable
Stayed 2 nights in Feb 2024

10/10 Excellent

Ghulam, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Iftikhar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 4 nights in Jan 2024

10/10 Excellent

Tarig

Stayed 1 night in Jan 2024

10/10 Excellent

Haji Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and professional employee
Stayed 3 nights in Jan 2024

10/10 Excellent

huma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t really care for the hotel but the room keeper who help me to checkout was extremely helpful I took his picture but forgot his name he looked from Bangladesh So all 5 stars for these hardworking people May Allah blessed them
Stayed 2 nights in Jan 2024

8/10 Good

yahya

Stayed 5 nights in Jan 2024

10/10 Excellent

Muhammad, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Muhammad, Oshawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Always ready to help. Really appreciate their support
Stayed 4 nights in Dec 2023

10/10 Excellent

Sana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
By far the best stay in Medina I’ve ever had. The hospitality provided by this hotel was excellent and I cannot fault their service. Their room services are outstanding and rooms are cleaned very thoroughly. It is very close to the Prophet’s mosque and in a very convenient location. Also minutes walk from so many places and shops to buy food. The area is very lively at night and safe to be around. The hotel staff are always happy to assist in your stay. I was able to borrow one of their wheelchairs for a few hours when I required it for my elderly mum with no issues at all. I will be very happy to stay here again and fully recommend.
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location but expected more
We had the premium apartment and we had to call maintenance for 4 problems. Leaky bidet, sink (twice) and shower. The AC was very cold you had to turn it off. The breakfast is not worth 58 SAR per person. We also had a death in the family and even though the room was non refundable, I would expect some courtesy as we cancelled before the arrival date. But sadly, no compassion was given for a refund. Rooms are small but clean and close proximity to women’s entrance.
Stayed 3 nights in Nov 2023

2/10 Terrible

Zain ul

Stayed 4 nights in Nov 2023

8/10 Good

SALEH

Stayed 2 nights in Nov 2023

10/10 Excellent

Shafic

Stayed 1 night in Nov 2023

10/10 Excellent

slah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible. Shout out to Waiz, i will make sure to book here anytime i visit.

8/10 Good

Faisal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location was good
Stayed 2 nights in Nov 2023

10/10 Excellent

Shakir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were excellent but the room was a bit small for 3 bed. Would have been better if there were 2 beds instead of 3
Stayed 5 nights in Oct 2023

10/10 Excellent

Fartoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steps away from Masjid Al-Nabawi
Excellent and receptive staff, including front desk, housekeeping, and security. We were checked in 4 hours early. There was a minor issue with our first room that was dealt with swiftly and we were allowed to assess the new room prior to switching. We were grateful for the quick action by the hotel team! We were welcomed like family. The beds were very comfortable. Breakfast buffet with exceptional with a variety of traditional and intercontinental foods. The hotel was steps away from Masjid Al-Nabawi and other major attractions. Wonderful sight-seeing opportunities. Would recommend our friends and family to stay here! When we travel here we will definitely stay again, inshallah.
Stayed 5 nights in Oct 2023

2/10 Terrible

Munazza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at reception was not helpful at all, delayed the check in for two hours, room was very small, i was booked for the city view, but room I get backed on to enclosed area, with no sun or light, the windows were completely blocked by outside wooden blinds, this hotel had 9 rating when I booked, but look like the hotel owners book mostly tours of holy place and get fake high rating from tour operators. The bathroom was small, the room was very small with three single beds, the closets were non exitence. Terrible experience with hotel reception staff, the housekeeping staff was good. I would not recommend anyone to stay at this prison like hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nadeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mosque
Stayed 2 nights in Oct 2023

2/10 Terrible

MOHSIN

Stayed 1 night in Sep 2023

8/10 Good

Wareef

Stayed 3 nights in Jun 2023

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay with family
Amazing j
Stayed 3 nights in May 2023

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Shakila

Stayed 1 night in Mar 2023

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Medina
Most amazing service in Medina, the manager was amazing and the reception staff was friendly. The food from the restaurant was very well made and at a reasonable price
Stayed 3 nights in Jun 2022

10/10 Excellent

Bilal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Syahira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
I took executive room for my stay in madina. During check in I was directed to special lounge for check in. I do wish the check in process is more straigh forward as it took 25 minutes just to check in due to so many checks. The room is comfortable with 2 queen size bed. And I received phone call daily asking whether I want arabic coffee or not. Received fruit platter on arrival. The bell boy is so helpful transfering all the beg upstair and during checkout Very close proximity to prophet mosque. The only downside during my stay is 2 executive room is connected to one common area - next room occupant decided to put all their luggage outside and they going in and out and making lot of noises at 1-3 am in the morning - so has disturbed sleep for 2 days in a row . Other than than that will definitely come back
Stayed 4 nights in Apr 2022

10/10 Excellent

Nargis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel i would love to come to this same hotel extremely good
Stayed 4 nights in Feb 2022

10/10 Excellent

Kashaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Aqeela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would ask for more dining options
Stayed 2 nights in Feb 2022

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Syed Usman Shah
It was a great experience, people and staff is very helpful and takes every opportunity to make you happy.
Stayed 2 nights in Feb 2022

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff
Good hotel Near haram Room is very small Bathroom is smal
Stayed 2 nights in Feb 2022

2/10 Terrible

Tamor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not fresh specially bread section seems like few days old and less options dishes staff all sick coughing and sneezing one of manger in restaurant I think from Bangladeshi he sneezed and clean nose with finger. In this hotel quarantine people and normal guests are together everything was shared. One of the worst hotel I have been experience. And also dirty and smelly
Stayed 6 nights in Jan 2022
Response from Israa.B on 8 Feb 2022
Dear Guest, It saddens us to see such comments, since we are One of the top Hotel in madinah Following strict SOPs and even the Ministry of Health in KSA take us as an example to emphasize on precautions taken over covid conditions. We welcome you to share observations and advise us with specifics where our management will exercise strict actions to eradicate such issues, if exists. Kindly contact us directly and provide the details and we shall definitely look into this matter with very high priority Regards Dallah Taibah Hotel Management

10/10 Excellent

Sara

Stayed 2 nights in Jan 2022

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and nice property.
Stayed 1 night in Jan 2022

8/10 Good

Yunus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022

8/10 Good

Abdulkareem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good
Stayed 1 night in Jan 2022

10/10 Excellent

Taj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel is just outside one of the gate of Prophet Masjid. Staff are super friendly and provide an excellent service. Food variety is excellent!
Stayed 4 nights in Dec 2021

8/10 Good

Ahmed, Ypsilanti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Dec 2021