In-room safe, desk, blackout curtains, iron/ironing board

Reviews of Country Inn & Suites by Radisson, Madison Southwest, WI

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 999 reviews" "
Rating 8 - Good. 300 out of 999 reviews" "
Rating 6 - Okay. 98 out of 999 reviews" "
Rating 4 - Poor. 33 out of 999 reviews" "
Rating 2 - Terrible. 37 out of 999 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

blair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel for work every time I stay at country inn suites Radisson,I’ve had a great experience
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello blair,We are thrilled to hear that you had a great experience during your stay at Country Inn & Suites by Radisson. Our team is dedicated to providing a comfortable and enjoyable stay for all our guests. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

6/10 Okay

Angelica

Travelled with family, Travelled with family and small children
Liked: Staff & service
It was an older hotel that they are sloooowly renovating. Some upgrades but still not complete. Nice staff and pool area for kids..
Stayed 2 nights in May 2024
Response from Manager on 13 May 2024
Hello Angelica, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our staff and pool area during your stay. We are continuously working on improving our facilities to enhance guests' experience. Your comments will be shared with the team for further review.

10/10 Excellent

Katherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
see above
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Katherine,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The staff were all very nice, the room was spacious, and everything was pristine. This is a great family friendly hotel in an excellent location. We look forward to staying here again!
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Andrea,We are thrilled to hear that you had an excellent experience during your stay with us! It's wonderful to know that you found our staff friendly, the room spacious, and the hotel pristine. We are glad to hear that you enjoyed our family-friendly atmosphere and convenient location. We can't wait to welcome you back on your next visit!

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Karen, We appreciate you choosing to stay with us. Please feel free to contact us directly with any feedback you would like to share about your recent experience. We value your input and hope to welcome you back in the future.

10/10 Excellent

craig

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello craig,We value your feedback and apologize for any inconvenience you experienced during your stay. We appreciate you bringing these issues to our attention for future improvements. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 Poor

Fredrick

Travelled with family
Disliked: Amenities
The pool area is nice but the beds in the rooms are extremely hard, not comfortable at all. In fact they made me and my wife's back hurt. It was a very bad experience. Definitely will not be coming back.
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr 2024
Hello Fredrick, We appreciate your feedback regarding our pool area. We are sorry to hear about your discomfort with the beds and apologize for any inconvenience this may have caused during your stay. Your comments will be shared with the relevant team for their awareness and future improvements.

10/10 Excellent

marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello marissa,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.

8/10 Good

Loras, Coggon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were too firm is the only complaint
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Loras,We appreciate your feedback regarding the firmness of the beds and will take it into consideration for future improvements to enhance our guests' comfort during their stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly.

10/10 Excellent

Amy

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Amy,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

6/10 Okay

Mary

Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Mary, We're sorry to hear that you didn't have a perfect experience with us. Please feel free to contact us directly with any feedback you may have so we can address any issues.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed for a quick get away!
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Katrina,We are delighted to hear that our hotel provided the perfect setting for your getaway! We strive to create a relaxing experience for all our guests. If there's anything else we can do to enhance your future stays, please feel free to reach out to us.

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was smooth and seamless and the room was clean and updated. Firm mattresses and little noise.
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Laura, We are thrilled to hear that you had a smooth check-in and check-out experience, and that you found your room to be clean and updated with minimal noise. We strive to provide a comfortable stay for all our guests. Thank you for choosing to stay with us.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Extra large whoolpool
Stayed 2 nights in Mar 2024
Response from Manager on 9 Mar 2024
Hello Dennis,We appreciate your feedback on the room feature and will take it into consideration for future improvements. Your comments are valuable to us in ensuring all guests have a pleasant stay. Thank you for choosing our hotel for your recent visit.

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy due to many tournaments for kids. Staff were very friendly.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Gregory,We appreciate your feedback on our friendly staff. Your comments regarding noise levels have been noted for future improvements to enhance all guests' experiences. Thank you for bringing this to our attention.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service had everything ready beds sucked though but pool are was awesome
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Dear Guest,We appreciate your positive feedback on our service and pool area. We value your input on the beds and will take it into consideration for future improvements. Thank you for choosing to stay with us.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean rooms and nice pool area.
Stayed 2 nights in Feb 2024
Response from Manager on 27 Feb 2024
Hello Kim,We appreciate your positive feedback on our friendly staff, clean rooms, and pool area. We strive to provide a comfortable experience for all our guests. Should you choose to stay with us again, we look forward to welcoming you back for another enjoyable visit.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean for the most part but bed skirt had stains on both beds. Tv nice but paper or online instructions and channel guide would be helpful. Ask at desk if they had that but guy did not undrstand due to language barrier. Pool area was being cleaned and had to wait for guy to clean a table (hairs on it) after being open 3 hrs . Other than these things the breakfast was good. 3 people on my floor all got locked out of our rooms and had to wait for frnt desk guy to come up. Said something about a recent reset and eastern time???? Whatever, fix it!
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Cindy,Thank you for sharing your feedback with us. We appreciate knowing your observations, and we'll review them with our team for improvement opportunities. We regret if any inconvenience affected your stay and we will ensure to address the concerns to elevate our service standards. We hope this experience does not deter you from considering a future visit.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello Rhonda,Thank you for choosing to stay with us! We're delighted to hear you had a wonderful experience at our hotel. If you have any further insights to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price.
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Hello Kenneth,We're glad to hear you found our hotel to offer good value for the price. Your feedback is appreciated as we strive to offer a high-quality experience for all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team for assistance.

6/10 Okay

Stewart

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No porridge or granola with breakfast and no fresh fruit. Food choices may be reflective of what people want but need to do a better job of offering really healthy food choices. Not just white flour carbs.
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Stewart, Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast options and will take them into consideration for future improvements. It's important for us to provide a variety of choices to cater to all guest preferences and dietary needs. Feel free to reach out to our management team for any further assistance.

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend to stay here! This hotel is conveniently located off of the Interstate and there is plenty of parking. The staff was very kind. The hotel was very clean. Our room was very spacious and comfortable. The pool area was probably my favorite. The water was warm in the pool and the hot tub was even warmer. There is a kids area that even my 6 month old enjoyed. Breakfast was hot and hot the spot after our morning swim. 12/10 recommend.
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Megan, We are thrilled to hear that you had an enjoyable stay with us! We appreciate the kind words about our convenient location, clean rooms, friendly staff, and enjoyable amenities like the pool area. It's wonderful to know that you had a comfortable and satisfying experience during your visit. Your recommendation means a lot to us, and we hope to welcome you back again in the future.

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 21 Feb 2024
Hello Nicole, We're sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly with any feedback you may have so we can improve our services.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Received water bottles and granola bars at check-in
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Kenneth,Thank you for sharing your feedback regarding the complimentary water bottles and granola bars you received at check-in. We're glad to hear that you found this gesture pleasant. We always strive to provide a warm welcome to our guests. Please let us know if there is anything else we can assist you with during your stay.

10/10 Excellent

julie, ANKENY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Hello julie,Thank you for choosing our hotel for your stay. We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create wonderful memories for all our guests. We truly appreciate your kind words and hope to welcome you back soon for another fantastic stay.

10/10 Excellent

Ernestina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 9 Jan 2024
Hello Ernestina,We are thrilled to hear that you had a fantastic stay at our hotel! We greatly appreciate your positive rating and are delighted that you enjoyed your time with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

6/10 Okay

Mandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a heater that was making noise so not a great night of sleep. Pool and breakfast were great though!
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Hello Mandi,Thank you for sharing your feedback with us. We appreciate your positive comments about our pool and breakfast. We apologize for any inconvenience caused by the noise from the heater. We value your input and will address this concern with our team to ensure a better experience for our future guests.

10/10 Excellent

Dana, Marshfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 20 Jan 2024
Hello Dana,We are thrilled to hear that you had a wonderful stay with us! We strive to provide excellent service and ensure that our guests have a great experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to see you again soon!

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Convenient. Welcoming. Good price. Just an overnight stay. I'd stop here again.
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Hello Colleen,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great stay and found our hotel clean, convenient, and welcoming. We appreciate your kind words and would love to welcome you back in the future.

10/10 Excellent

Murillo herrera Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean and people very helpful
Stayed 2 nights in Dec 2023
Response from Manager on 28 Dec 2023
Hello Murillo herrera Franklin,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be very good and clean. Our team works hard to ensure a comfortable and enjoyable stay for all our guests. Should you have any future travel plans, we would be honored to welcome you back to our hotel.

10/10 Excellent

Ricky

Stayed 2 nights in Dec 2023
Response from Manager on 16 Jan 2024
Hello Ricky,We are elevated to hear that you had an excellent experience during your stay at our hotel. We strive to provide exceptional service and a comfortable stay for all our guests. If you have any additional feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another wonderful stay.

10/10 Excellent

Dawn, Des Moines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were top notch. They really do cater to the customer. The pool and free ample breakfast was perfect for what we needed. It was a convenient location close to restaurants, grocery stores and the interstate.
Stayed 2 nights in Dec 2023
Response from Manager on 21 Dec 2023
Hello Dawn,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed our top-notch staff, excellent service, and convenient location. It's wonderful to know that you found our pool and complimentary breakfast to be perfect for your needs. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Steve

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on 14 Dec 2023
Hello Steve,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a positive experience. We strive to provide excellent service and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Irvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 15 Dec 2023
Hello Irvin, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Hello Christopher,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a fantastic experience with us. We appreciate your support and hope to have the pleasure of welcoming you back in the future.

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I arrived late the first night and discovered there was no heat in my room. I was too tired to deal with it and advised the desk the next morning. The next day there was heat but the following day the heat went out in the middle of the night.
Stayed 3 nights in Dec 2023
Response from Manager on 6 Dec 2023
Hello David, We apologize for any inconvenience you experienced with the heating in your room. Our team is committed to ensuring a comfortable stay for all our guests. We appreciate you bringing this to our attention and will look into the issue to prevent it from happening again. Thank you for choosing our property and we hope you will consider staying with us again in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was nice
Stayed 3 nights in Nov 2023
Response from Manager on 30 Nov 2023
Hello Robert,Thank you for taking the time to provide your feedback. We are glad to hear that you found your room to be clean and our staff to be nice. We truly appreciate your kind words and hope to have the pleasure of hosting you again in the future.

6/10 Okay

Holly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It was noisy
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Holly,Thank you for sharing your feedback regarding the noise experienced during your stay. We apologize for any inconvenience this may have caused. We appreciate your valuable input and will use it to improve our services.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff at check in was not overly friendly. The location, parking, and an excellent breakfast made up for that.
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Scott,Thank you for sharing your feedback about your recent stay. We appreciate your positive comments regarding our convenient location, parking availability, and excellent breakfast. Rest assured, we will take note of your feedback regarding the front desk staff to ensure a more welcoming experience for our future guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on 22 Nov 2023
Hello Tiffany,Thank you for your 10 out of 10 rating! We appreciate your stay with us and value your feedback. If there is anything specific you would like to share about your experience, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub and pool! Room very comfortable! Staff freindly! Will come back if the need arises!
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Hello Karen,Thank you very much for choosing our hotel for your recent stay. We are delighted to hear that you enjoyed our hot tub and pool, as well as the comfort of your room. It's wonderful to know that our staff was friendly and attentive during your visit. We appreciate your kind feedback and look forward to welcoming you back in the future if the opportunity arises.

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but hard to access.
Stayed 2 nights in Nov 2023
Response from Manager on 19 Nov 2023
Hello Sofia,Thank you for staying with us and sharing your feedback. We appreciate your kind words about the cleanliness of our hotel. We apologize if you found it challenging to access our property. Your comments are important to us and we will take them into consideration for future improvements.

6/10 Okay

Verified traveller

Liked: Cleanliness
Not staying in this hotel again
The room was clean but there were several things we know use to be part of the room at this hotel that are no longer available in the room. The room has blackout curtains but no ‘sheer’ curtains so you have no natural light in the morning until you open up the blackout curtains. So no privacy unless the blackout curtains are closed. The bathroom fan was not working so showers steam up the entire room. This is the second room with no fan that we have encountered at this hotel. We were told at a previous stay that there are many rooms without a working bathroom fan. The coffee maker was not cleaned up from the previous use of this room. Our ‘key’ didn’t work when we arrived at our room at about 10:20 am after breakfast. In fact everyone on our floor experienced the same thing and had to go get the ‘key’ reactivated. We were told this happens all the time because the computer system locks out the rooms between 10:20 to 10:30 am even though they have the system set for 11am. We will not recommend this hotel and will be avoiding it in the future.
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Dear Guest, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the lack of natural light in the mornings and the bathroom fan, and we will share this information with our team for review. We apologize for the issue with the coffee maker and the inconvenience you had with the key. We hope you will consider staying with us again in the future, as we are committed to improving our guests' experience.

4/10 Poor

Rose

Stayed 4 nights in Nov 2023
Response from Manager on 9 Nov 2023
Hello Rose,Thank you for sharing your feedback with us. We appreciate you taking the time to review your recent stay, and we apologize if your experience did not meet your expectations. We encourage you to reach out to our management team directly to discuss your concerns. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in. Clean and quiet.
Stayed 1 night in Nov 2023
Response from Manager on 5 Nov 2023
Hello Amy,Thank you for sharing your positive experience with us! We're delighted to hear that you had a smooth check-in process and enjoyed a clean and peaceful stay. Your feedback is greatly appreciated.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The room was clean but not up to the standards we expect from Country Inn and Suites. The bathroom fan did not work and the sink piping failed and water was all over the place. Fortunately there were towels beneath the sink to catch a lot of the water that leaked after I released a sink full of water. When we reported the two problems we were told they would repair the sink after we left for the day which was fine but that several rooms had no fan and that problem was not addressed during our stay. Also there was a large red spot on the carpet in front of the TV which I mentioned when I reported the other two problems and that was not addressed during our stay. This goes well with the other tacky items like the paint job in the bathroom under the mirror was not done well -white spots showing through the dark beige paint and the trim where the tub meets the floor was missing. These items are not what we expect especially when we are paying over $200/night.
Stayed 2 nights in Oct 2023
Response from Manager on 24 Oct 2023
Dear Guest, Dear valued guest, we apologize for the inconvenience caused during your stay. We appreciate your feedback and have taken note of the issues you reported. Rest assured, we will address these concerns to ensure a better experience for future guests. Thank you for bringing this to our attention.

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
Would not stay here. Lack of lighting in the parking area. We had no hot water for showers. The hotel is very dated and needs a facelift. Beds are very firm and pilows are too soft. Breakfast is your usual selections. Didn't try the pool since we figured it would be cold with us having no hot water in our room. We stayed the weekend of a badger game and for 2 days it was almost 800 save your money and stay elsewhere.
Stayed 2 nights in Oct 2023
Response from Manager on 21 Oct 2023
Hello Amy,We apologize for the inconvenience you experienced during your stay. We'll look into the issues with parking lighting, hot water, and the condition of our facilities. Our team is always working to improve our guest experience and we appreciate your feedback.

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air conditioning was not working.
Stayed 5 nights in Jul 2023
Response from Manager on 20 Oct 2023
Hello Angelica,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Douglas,Thank you for your amazing rating! We appreciate your feedback and we're thrilled to know you had such a fantastic experience with us. We look forward to welcoming you back soon!

2/10 Terrible

shamawyah

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
someone walked in on me in my room
Stayed 1 night in Oct 2023
Response from Manager on 11 Oct 2023
Hello shamawyah,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.