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Reviews of Amura Alcobendas Hotel

4 out of 5
Amura Alcobendas Hotel
Avda Valdelaparra, 2, Alcobendas, Madrid

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 257 reviews" "
Rating 8 - Good. 132 out of 257 reviews" "
Rating 6 - Okay. 30 out of 257 reviews" "
Rating 4 - Poor. 17 out of 257 reviews" "
Rating 2 - Terrible. 5 out of 257 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Myranda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place. Do NOT stay here. They do NOT offer transportation to the hotel. The bed had nasty smells. It is in the middle of nowhere with only factories around it. You cannot get a taxi dr Here and you have to walk find your uber. On top Of that the place has thin walls we heard noise all night. The staff was very very unfriendly and un helpful. The shower was awful too - the water kept going from Hot to cold. All in all do not stay here, there are way better options.
Stayed 1 night in Apr 2024

10/10 Excellent

Tobey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night prior to flying out of Madrid. Close to airport and free hotel transportation. Very large and clean family room and staff were very helpful. Excellent stay.
Stayed 1 night in Apr 2024

8/10 Good

Henry, Carrollton

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities are lacking, this hotel is clesn, but nothing to do within or nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

carlos

Stayed 2 nights in Feb 2024

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

HANJIE

Stayed 5 nights in Nov 2023

10/10 Excellent

Wilmert, Nokomis

Travelled with family
Liked: Amenities
Convenience and a Relaxing Atmosphere 😌
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Free shuttle was awesome. Food was tasty and available. We could have used an extra pillow. One pillow each was a little uncomfortable. Also, the shower stall leaked water through the door, each time you showered. Otherwise, staff was friendly and helpful.
Stayed 2 nights in Nov 2023

2/10 Terrible

Patricia

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The AC did not work and next day at the front desk some of the staff told me the AC probably was not working because was in snow mode, that mean to me not fare at all. Never again I will come back. Very bad experience
Stayed 1 night in Nov 2023

10/10 Excellent

OSCAR LEONEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased. Excellent stay
Stayed 1 night in Nov 2023

10/10 Excellent

sarvayogini

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Stayed 1 night in Nov 2023

10/10 Excellent

Yomi Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jenna

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff were very friendly, best price for a hotel near Madrid airport. Still need a taxi on the weekends as their shuttles only run during the week. The dining was fine, decent, staff very nice. Wish the rooms had espresso machines. Decent hotel for the price.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

CORINNE

Stayed 1 night in Oct 2023

2/10 Terrible

Larry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Ken

Stayed 1 night in Oct 2023

10/10 Excellent

Zohair

Stayed 1 night in Aug 2023

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful
Stayed 2 nights in Aug 2023

10/10 Excellent

Ejaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice management and good family hotel
Stayed 1 night in Aug 2023

8/10 Good

Ana Isabel Carballal

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Ryan

Stayed 1 night in Apr 2023

10/10 Excellent

Sean

Stayed 3 nights in Mar 2023

6/10 Okay

Isaac, San Ysidro

Travelled with family
Liked: Staff & service
Disliked: Amenities
The shuttle service to the airport was not runing. The sauna service was close. The furnitures are old and in some cases broken.
Stayed 1 night in Jun 2022

4/10 Poor

Janell l

Stayed 2 nights in May 2022

6/10 Okay

José

Stayed 1 night in Apr 2022

8/10 Good

valerio

Stayed 3 nights in Mar 2022

10/10 Excellent

said

Stayed 4 nights in Dec 2021

10/10 Excellent

Maria Belen

Stayed 2 nights in Jun 2021

8/10 Good

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
un bon séjour.
A 3 dans ma chambre, nous étions un peu serré. Tres propre. tant les parties communes que la chambre. je regrette les changements de température intempestifs dans la douche (tout a tour tres chaud ou tres froid...) Personnel agréable. Le petit déjeuner est nettement trop cher.
Stayed 3 nights in Apr 2021

10/10 Excellent

Fermin

Stayed 1 night in Feb 2021

10/10 Excellent

Daniel

Stayed 1 night in Jan 2021

10/10 Excellent

Emmanuel

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Departamento de Calidad on 23 Oct 2020
Muchas gracias por una valoración tan positiva. Esperamos verle pronto de nuevo en el Hotel Amura Alcobendas 4*.

8/10 Good

albertus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS PERFECT,,,IN THE HEAT OF NIGHT DOWN HAVANA WAY THE CROWS ARE GETTING READY TO POUNCE ON ANY UNSUSPECTING CREATURE,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Smail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on a business trip here. I can only recommend it because of the cleaniness, bed, service, amenities.
Stayed 3 nights in Nov 2019

8/10 Good

Rocio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Free airport shuttle. good service. great pool and jacuzzi - all year round
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Close to business location. You can walk to a supermarket and mall. Good restaurant in the hotel with nice staff. The pool is heated, with a retractable roof. Too bad there are no robes in the room to go to the pool. And no kettle or coffeemaker in the room. That would make it perfect.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Brenda

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very close to Airport, good option for spend a night and fly next day
Stayed 1 night in Jul 2019

10/10 Excellent

Raveé

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the room was clean and spacious.
Stayed 1 night in Jul 2019

10/10 Excellent

Myriam, Chicago, IL USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the family room, this is exactly what we needed. Also super close to the airport it also not too far from Madrid
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, timely service; simple but very satisfying.
Stayed 3 nights in Jun 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and nice place to stay
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
Not great if you don’t have a car or don’t want to use a taxi as it’s hard to explore the area as it’s in the middle of a around-about with roads either side. Nowhere to walk out and find shops or cafe.
Stayed 1 night in Jun 2019