I arrived earlier than the check in time, was greeted by a nice man who verified my booking and stored my bags. In 2 hrs, during which I had lunch and strolled on the Gran Via, 10 min walking from the hotel, I got back, checked in. Everything during my 3-week stay was just as I expected. This is a hotel with small studio type rooms, which means you have a small kitchenette to store some food, warm things in the microwave, or make an omelet. The room was tiny but clean and comfortable. The location of this hotel could not be more perfect ! You are 14 min walking distance from Sol, 10 from Gran Via. There are many great eateries and shopping places on Fuencarral! All the staff was very friendly, courteous and helpful. I stayed for a long time and I can say with all my heart that I would only return to this place! Safe, comfortable and convenient. If you speak a bit of Spanish, they will love you! I'm fluent and it obviously helped. They speak English, too.