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Reviews of Hostal Avenida

2 out of 5
Hostal Avenida
Gran Vía, 15-4 A, Madrid, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 127 reviews" "
Rating 8 - Good. 46 out of 127 reviews" "
Rating 6 - Okay. 17 out of 127 reviews" "
Rating 4 - Poor. 6 out of 127 reviews" "
Rating 2 - Terrible. 3 out of 127 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 3 nights in May 2023

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, easy stay.
Great location and very comfortable. No frills and no problems.
Stayed 3 nights in Dec 2021

8/10 Good

Galina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny rooms. Great location. Good short-term value.
Hostal Avenida has an excellent location in downtown Madrid, with the city sights on your doorstep. Staff are very friendly and helpful. The one downside is that the rooms are, shall we say, efficient. Another way to put that is "small." If you need room to stretch out, do some yoga, pace the floor or even sort through your luggage, it won't be in this hotel. But for one or two nights, this is a great value.
Stayed 1 night in Nov 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy, a great stay
This was a great stay, right on the Grand Via, easy to reach by the metro and close to many points of interest. The room was tiny but that was expected. It was perfectly fine for one person however. There was a small balcony that overlooked the Grand Via. It was very clean. The walls are a bit thin so there was a bit of sound from their neighbors but it wasn't a problem. The only thing missing was some way to boil water in the am for tea or coffee. Overall, I'd highly recommend it.
Stayed 1 night in Oct 2021

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal Avenida
Very central location. The staff were very welcoming and friendly. Bedroom was comfortable and clean. WiFi was very good during my stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Francois
Japanese tourist or myself prefer a more firm bed. Nicole at reception was outstanding and always ready to help.
Stayed 5 nights in Jan 2018

8/10 Good

Aisyah Farhah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
My friends and I spent two nights here for our Spain Winter trip. It were the last few days so we were super exhausted and drained. But the reception is soooooooo nice to us. Super helpful. Even helped us print our boarding passes heheh. The location is in Gran Via which is awesome. So near to subway station. The only minus is the creaky floor. But it doesnt affect us that much. Overall a nice experience :)
Stayed 2 nights in Dec 2017

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, extremely clean, friendly staff
Avenida is situated on Gran Via, just two minutes from the metro station and in the heart of the main shopping district. The staff are very welcoming and friendly as well as helpful. The room I had was exceptionally clean as was the reception area and other communal parts of the venue. I enjoyed my stay and would definitely book here again.
Stayed 4 nights in Dec 2017

8/10 Good

Kev, Accrington, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for those on a budget.
This hostel is very well located in the heart of Madrid's shopping district. The main entrance/lobby is clean and impressive. This particular hostel is on the forth floor of the building. The staff are friendly, helpful and welcoming. The room we stayed in was basic but very clean and tidy. The bathroom was as nice as in any 4/5 star hotel and must have been recently refurbished as it looked brand new. There was no noise or disturbances during our stay and as simply "somewhere to sleep", it was just the job.
Stayed 3 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
some noisy but good location
the room is very and very noise, and I couldn't have a sleep.
Stayed 2 nights in Aug 2017

8/10 Good

Lydia, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hostal
Nice Hostel, close to Plaza del Sol, Metro and shopping center. Nice staff, Clean rooms. Wifi poor. I recommend it.
Stayed 3 nights in Aug 2017

8/10 Good

ged

Liked: Staff & service, room comfort
A nice Hotel in a busy road of Gran Via
Easy access to transportation ( metro / bus / tourist bus). Near to restaurants and designers shops. The place is managed by a helpful couple. Thanks Mirasol.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avenida hostal
Hostal was clean tidy and the staff friendly the location was faultless

8/10 Good

Verified traveller

Liked: Staff & service
Excelent location
Located in la Gran Via with a metro station few steps away , every one was very kind.

6/10 Okay

AYCA ZEYNEP

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Very good location, easy to walk around, very easy airport transport, a little noisy, some of staff does not speak english.

8/10 Good

CK, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the city centre with nearby Metro
Easy to access public transportation.. Many choices of spainish crusine. are available. I engaged four whole day excursion, especially to tour the historical cities, such asToledo, Avila, Segovia, I took an excursion from Madrid to Gibratar.

8/10 Good

Lin, New York

Liked: Staff & service
Great location!
Great location on Gran Via. Small but clean. Everything we needed for our stay but didn't spend much time in room. Street noise at night, but expected when in such a popular area. Not too fancy but completely adequate. Would recommend to others who just want a place to sleep and shower while exploring the area.

2/10 Terrible

Marcus, Melbourne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Great location & it had free wifi, however the standard of the hostal was much poorer than I anticipated. Worst is the noise, there is a loud doorbell to enter the reception which makes an alarming sound frequently from 8am - 11pm. The walls are thin and you can hear footsteps and chatter from the sides and floors above and below. I felt mislead by the photos of the rooms, my window looked into the dark well of the building. The safe in the room requires €1 coin every time you wish to open it. English was difficult but we got by. In my opinion it's not worth saving a small amount of money for such a sad experience of accommodation for such a magnificent city as Madrid. It spoilt it a bit.

8/10 Good

aido

Liked: Cleanliness, property conditions & facilities
Cosy, but friendly and easy
Sadly minimal English from staff, however they made up for it with great enthusiasm and willingness to help. The room was very small, but this was expected of the price. Generally a great base to explore Madrid, particularly so close to the gran via metro and sol/cueca.

8/10 Good

Iraima, Venezuela

Liked: Cleanliness, property conditions & facilities
Just what I needed!
I was looking for a warm place to rest during a weekend of work and this place was exactly what I needed. Great service with the cleanest rooms.

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist is friendly; it's right on Gran Via its in the center, couple of minutes of walking to Puerta del Sol, Atocha, Palacio Real; shopping, cafeterias, restaurants everything is very close. Rooms are being cleaned, change of towels and bed setting. If you need anything receptionist will assist you. I asked for a taxi going to the airport they'll call the cab and he will come up to the room and will help you with luggage. I needed an iron they friendly handed it to me. If you don't know how to get somewhere ask for directions they'll explain it to you. I loved Madrid, beautiful city and sweet, open, very friendly people. Enjoy!

6/10 Okay

Alex, Mexico City, Distrito Federal, Mexico

Liked: Cleanliness, staff & service, room comfort
Just perfect to pass the night and take a shower
Very small, only with the basic services, clean, confortable and near of all places of interest in the city. Do not intent cheking or cheking out before 8 AM or after 11 PM, because personnel in attendance only are present in such times.

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitten im Zentrum
Tolle Lage mitten im Stadtzentrum und das zu einem günstigen Preis. Die Unterkunft ist sehr sauber und das Personal außerordentlich freundlich. Wir haben uns sehr wohl gefühlt. Leider gibt es immer wieder Gäste, denen es egal ist, dass die Unterkunft sehr hellhörig ist.
Stayed 2 nights in May 2022

6/10 Okay

JOSE LUIS

Travelled with group
Liked: Cleanliness
Muy buena situación, limpio, buena atención, cama individual pequeña, pequeña nevera en la habitación, pero au gran provlema era elcruido del extractor al encendercla luz del wc, se oía demasiado el d mi habitación y los d las habitaciones alrededor
Stayed 2 nights in Apr 2022

10/10 Excellent

Mariana Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, limpio y muy bien ubicado
Stayed 2 nights in Mar 2022

6/10 Okay

ATHANASIOS

Disliked: Amenities
Great location, good for a night's sleep. Not full rating because of bad sound proofing. Heater was turned on all the time (not necessary at the end of February in my opinion) and also, there was no water on the day of my check out, so I couldnt shower or brush my teeth before I left.
Stayed 3 nights in Feb 2022

8/10 Good

Jérôme

Liked: Staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix mais un peu bruyant
Bon Séjour. La situation de l'hotel est parfaite en plein coeur de Madrid. L'hôtel est propre et la chambre confortable. Le seul bémol est le bruit (de la rue car notre chambre donnait sur Gran Via et de l'hôtel car l'insonorisation n'est pas optimal, on entend les chambres contigues)
Stayed 4 nights in Feb 2022

10/10 Excellent

Gisela

Stayed 1 night in Jan 2022

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Muy céntrico, nada ruidoso, muy limpio y agradable. Un poco pequeña la habitación y el baño, pero recomendable. El personal muy atento y amable.
Stayed 4 nights in Nov 2021

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía para conocer Madrid
Excelente atención,especialmemente de Nicole y su esposo.Limpieza absoluta,silencioso,excelente lugar para conocer Madrid
Stayed 4 nights in Oct 2021

8/10 Good

Eliseo Lledó

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico. Limpio.
Stayed 4 nights in Aug 2021

10/10 Excellent

Mario Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estructura cómoda y limpia en una de las calles principales de Madrid a unos pasos del metro.Que decir de la bienvenida ..... Nunca habías encontrado personas tan serviciales, amables, dispuestas a satisfacer cualquiera de tus necesidades, todo ello acompañado de una sonrisa y mucha simpatía. Gracias.
Stayed 2 nights in Jul 2021
Response from Marisol on 20 Jul 2021
Muchas gracias por su valoración. Estaremos encantados de volver a atenderles en su próxima visita a Madrid.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta ubicación, trato e instalaciones
La llegada fue muy buena, excelente ubicación cara a la Gran Vía y solo con ver la sonrisa y amabilidad de la recepcionista Nicole al llegar, daban ganas de quedarse aquí a vivir en esta maravillosa ciudad!! Lo dicho, trato excelente, limpieza e instalaciones modernas y reformadas. Muchas gracias de nuevo a Nicole por su amabilidad y por supuesto volveré y lo recomiendo calidad/precio.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación y limpieza
Stayed 1 night in Jun 2021

10/10 Excellent

MACARENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Alejandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable para un fin de semana
Stayed 1 night in Jun 2021

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Recomendable
Excelente atención así como el hostal, lindo, cómodo, muy buena ubicación, limpio, nada que criticar.Lo super recomiendo.
Stayed 3 nights in Nov 2019

8/10 Good

Luz piedad

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

CRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia 9.5/10
Excelente ubicación, cerca de todo. Las personas de recepción que al parecer son los dueños excelentes personas recomendate o sugiriendo ante cualquier duda, incluso nos guardaron una maleta alrededor de una semana. Se está remodelando y está bien. La habitación un poco estrecha pero es normal como todo en el centro de Madrid y la relación calidad/precio.
Stayed 1 night in Oct 2019

10/10 Excellent

abner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Um local bem no centro de madri, não tem como ser melhor, prédio com elevador que ajuda e muito em tudo, os funcionários muito atenciosos, pelo valor cobrado uma ótima opção para quem não se importa para com simplicidade, e quer um lugar para dormir e que seja limpo.
Stayed 4 nights in Oct 2019

8/10 Good

Sônia Regina

Liked: Cleanliness, staff & service
Localização excelente, custo beneficio muito bom, instalações bem simples, mas um atendimento excelente, Nicole te ajuda a resolver Td q vc precisa.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem maravilhosa!!
Fomos muito bem atendidos, a responsável nos deu toda atenção e informações necessárias. PERFEITO E RECOMENDO!!!
Stayed 5 nights in Sep 2019

10/10 Excellent

Thais Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2019