Reception

Reviews of Hostal CC Atocha

2 out of 5
Hostal CC Atocha
Paseo de Santa María de la Cabeza 21, Madrid, SPAIN

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 190 reviews" "
Rating 8 - Good. 67 out of 190 reviews" "
Rating 6 - Okay. 17 out of 190 reviews" "
Rating 4 - Poor. 5 out of 190 reviews" "
Rating 2 - Terrible. 10 out of 190 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you we had a great time and Alex was great
Stayed 1 night in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but great for a 1 night stop over.
Stayed 1 night in May 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good and super clean, but is a little small for mi taste
Stayed 2 nights in Jan 2024

10/10 Excellent

Maite

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time, and the staff and services were very good! Thank you
Stayed 2 nights in Oct 2023

10/10 Excellent

Ana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very satisfied for the service and cordially I will recommend to my friends
Stayed 4 nights in Oct 2023

10/10 Excellent

Hector, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación; habitaciones recién reformadas y muy limpias
Stayed 1 night in Sep 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Awesome entryway and great location and price.
Stayed 1 night in Sep 2023

8/10 Good

Janet

Stayed 3 nights in May 2023

8/10 Good

Patricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, para pasear en Madrid, económico. Fácil para bus y metro.
Stayed 3 nights in Apr 2023

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cost is absolutely worth it.
Stayed 2 nights in Mar 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable and convenient
All in all a very good experience. Close to the train station, and very walkable to center. The receptionist was very nice and helpful. English friendly. Comfortable bed! Small room, bathroom for sure and the shower was a bit finicky but not a deal breaker (super common when traveling) if you have a lot of bags you will be cramped. We didn't so all good.
Stayed 2 nights in Feb 2023

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to railway station. Ali at the reception went over and beyond, excellent customer service.

10/10 Excellent

Daniel

10/10 Excellent

Chadley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Really impressed with standard of accommodation given price. Good location near station, galleries etc. on a busy road but good soundproofing and comfortable bed. Had everything you need for a short stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Sayaka

Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was as advertised...the staff were really friendly especially Rupert the doorman to the building. The bed was comfortable and the double glazing kept out noise so a good sleep every night. Excellent air conditioning. Shower hot and powerful. Wifi was good too. All boxes ticked
Stayed 4 nights in May 2022

6/10 Okay

Daniel

Stayed 1 night in May 2022

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hostel room and reception area looked brand new. It is located only about 200 meters from Atocha train station yet was completely quiet. Staff very friendly and helpful. I don't like the current trend of hostels only being staffed from 0900-1700 and if you arrive outside those times you have to try to check-in online using your phone which is often times impossible.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Strange smells
I have always had a good experience with this hotel. However the room I got, number 121, had very poor ventilation and its shower curtain smelled terribly. It was also a very noisy room.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Jun 2021

8/10 Good

Justine

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Aymara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Maria Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was very comfortable and clean! Staff were great! Fabulous location!
Stayed 1 night in Oct 2019

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

KaraJ, Swan Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel was great. The only issue was locating it as you have to enter a building to find it. Very modern.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Loved the hostel. Good location close to the train station. The room was sparkling clean, small but arranged well. Plenty of space for my daughter and me. We loved that it is brand new and modern. We had a little bit of trouble finding the hostel from the lobby, but customer service at the check in desk was very good. Great place for the cost. We would stay there again!
Stayed 1 night in Jul 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and all the staff are nice and helpful. Good location!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. Excellent location. The room is small, but the friendly environment made it comfortable to stay.
Stayed 2 nights in May 2019

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pretty OK except poor soundproofing
Wifi: good. Location: neutral, because it's close to Atocha station, but still somewhat far from metro stations and major sights. Staff: friendly. Safety: the main door is always closed but the in-room safe didn't work. Soundproofing: terrible--I could hear every single sound in the hostal despite being in the room at the end of the hallway. If the soundproofing were great, then I would have rated this 8.5/10.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel to train station.
Travelling through Madrid and had a day lay-over. Staff at the hostel could not have been better.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, accommodating staff and clean even if somewhat tight room . . . plenty for me.
Stayed 1 night in Mar 2019

8/10 Good

Gerald r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for one night.
The CC Atocha is a good place for a one night stay. We stayed there so we could use the Atocha transportation center to get to the airport the next morning. The rooms are clean but very small and I wouldn't want to stay there for 3 or 4 nights. They don't have restaurant facilities and don't offer breakfast.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean hotel conveniently located near station
Room was a little small but convenient with good amenities. Appears to have been recently renovated, bathroom was particularly nice.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new, fresh and clean! Great receptionist ! Excellent coffee available in the lobby for a reasonable price.
Stayed 1 night in Sep 2018

8/10 Good

Ed, Cc atocha, Madrid spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, updated basic room. Only problem was the vending machine was out of service. Friendly staff
Stayed 7 nights in Aug 2018

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great location. On a walking distance from Atocha and Sol. The employees are friendly. The room is too small but very clean.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff members. New facilities. Overall good.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean private rooms with everything you need
Only there for one night before our flight but was a good choice. Rooms are a decent size and very clean and modern. Would stay again
Stayed 1 night in Jul 2018