Double Room, 2 Single Beds
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Reviews of Hostal Gala

1 out of 5
Hostal Gala
Costanilla de los Angeles, 15- 2 planta, Madrid, Madrid

Reviews

8.0

Very good

Rating 10 - Excellent. 176 out of 485 reviews" "
Rating 8 - Good. 193 out of 485 reviews" "
Rating 6 - Okay. 65 out of 485 reviews" "
Rating 4 - Poor. 22 out of 485 reviews" "
Rating 2 - Terrible. 29 out of 485 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos, Aguada

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good for the amount paid. I recommend to install more electricity outlets in the room.
Stayed 1 night in Apr 2024

4/10 Poor

Michal

Disliked: Cleanliness, staff & service, property conditions & facilities
Laud, noisy, old, very uncleen
Stayed 4 nights in Apr 2024

10/10 Excellent

Francisco Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price and accommodation are very worth it, super practical place, everything very close
Stayed 2 nights in Mar 2024

2/10 Terrible

Simon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Caution: be aware what you are booking. This property was not worth my "hard earned" - it charged hotel prices (>£100/night in March) for a cheap and shabby double room and bathroom. We were so disappointed in its condition (dirty, bit smelly, aging decor, stained shower, cracks in the ceilings and walls) - not as portrayed in the pictures - we left and found a nearby hotel for slightly more money. The only redeeming feature was the helpful chap on reception. If you are happy with "basic" - the location is good - central, but noisy with it. We actually found a smart hotel 5 mins away for not much more cost... even better location and of a standard you'd expect at this price. I did request a refund but T&Cs don't allow this. I accept my booking stopped them selling the room, so lesson learned. The photos and even the reviews don't match the low quality of this accommodation, which is overpriced in my opinion. If you are looking for a double room - check nearby hotels and pay the extra if you can. Despite the disappointment - we still had a great time in Madrid and will return. Just not to this place!
Stayed 2 nights in Mar 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small sign so took awhile to find. Everyone in the neighborhood was helpful especially the staff! Market next door as well as Metro access. Parking was $33/ 24 hours in the garage down the street be sure to confirm where to park for discount we messed that part up. Bring ear plugs if you aren’t used to city/ neighbor noise. All in all great experience!
Stayed 1 night in Jan 2024

8/10 Good

Horacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Julio Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo lugar
Pasamos una noche en habitación de 3 personas y la estadía fue muy buena. Muy fácil acceso y llegada al hostal. Muy amables en la recepción y la habitación cómoda.
Stayed 1 night in Dec 2023

6/10 Okay

Deicy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hostal is located in a central location very easy to walk to important places and easy to get transportation. However, the place is very loud. You can hear everything meaning what other guests say next door, in the hall etc.
Stayed 5 nights in Nov 2023

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wakable and relatively safe area. Good stay for the price in Madrid.
Stayed 2 nights in Nov 2023

8/10 Good

mert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but rooms could have been better for the money.

2/10 Terrible

Simon

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely abysmal. Booked in for 2 nights but left after one. one room had no soap or working shower. No sleep at all. Walls were paper thin and constant foot traffic down the corridor and at reception. Then in early morning the trash lorry added to the noise.
Stayed 2 nights in Oct 2023

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My name Janeth I booked 4 days on oct 1 2023 excellent location, the hotel was clean - the staff very helpful and friendly i will book again- i was confuse to checking it was on the 2 floor needed a bigger sing on the door
Stayed 4 nights in Sep 2023

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Muy ubicacion muy cerca de la Gran Via
Stayed 3 nights in Oct 2023

8/10 Good

Geraldine

Stayed 3 nights in Oct 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean, spacious room
Stayed 2 nights in Oct 2023

2/10 Terrible

Lazaro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place, no way to find it, no sign out side the property , too noisy , If you don’t want to ruin your staying in Madrid pick another place, I’m not a picky person or troublemaker, HORRIBLE, HORRIBLE, HORRIBLE, !!!! I WONT RECOMMEND!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jacob

Liked: Amenities
Good location and cheap price
Stayed 1 night in Sep 2023

6/10 Okay

Roberto

Disliked: Cleanliness
The picture doesn’t reflect accurately the actual room
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Allan

Travelled with family
Disliked: Amenities
center location. convenient too noisy,not good for sleep until early morning
Stayed 3 nights in Sep 2023

6/10 Okay

Said

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 1 night in Aug 2023

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for 3 nights. Amazing value and decent accommodation for what you’re paying for, especially if you’re spending your time being out and about. The rooms are air conditioned and clean and our en suite had a jet shower. Location is just fabulous with everything major being within few min distance. I would definitely come and stay again. The staff were also really friendly and helpful and we were able to have a an early check in which was great. Thank you!
Stayed 3 nights in Aug 2023

10/10 Excellent

Keila

Stayed 2 nights in Jul 2023

8/10 Good

Julian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Nice, very centered
Stayed 5 nights in Jul 2023

10/10 Excellent

Monludee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent service
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexandres

Stayed 1 night in Jul 2023

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Great location, room was fine. Cracking shower
Stayed 3 nights in Jun 2023

2/10 Terrible

Maria de los Angeles

Disliked: Staff & service
Stayed 2 nights in Jun 2023

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location but very basic
Perfect location - cheap but little too basic; bed uncomfortable and no where even to sit. Good shower; clean but bit dusty in parts and cracked sink- no plug, glasses/cups/ hairdryer but staff friendly and provided extra pillows when requested.
Stayed 3 nights in Jun 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

2/10 Terrible

MARIA INES

Stayed 8 nights in May 2023

2/10 Terrible

Coqui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cuando llegamos no habia nadie para recibirnos. Las fotos no muestran lo que realmente es el lugar
Stayed 1 night in May 2023

6/10 Okay

Hugh

Disliked: Cleanliness, property conditions & facilities
Location that’s about it
Stayed 3 nights in May 2023

2/10 Terrible

Nargiz

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
This is a simple well located hostel. It is clean and the staff are friendly and helpful with reasonable english spoken. The room we had was very basic but sufficient for a placd to try to sleep. The only downside is a side effect of the excellent central location. The street noise cannot be blocked out and ear plugs are necessary as the partying goes on until 6 am evrry night. This is not a fault of the hotel, just a fact of life. A great place if you want to be in the centre of things, even better if you want to join the party.
Stayed 2 nights in May 2023

2/10 Terrible

DRENICK ANTHONY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I got what I paid for, great location and walkable to everything. I had trouble finding the front entrance but when I called the staff were extremely helpful. Having a private washroom/bedroom were nice.
Stayed 2 nights in Apr 2023

6/10 Okay

Erwin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Esta Ok
Tenia un solo baño, el otro estaba malo, limpio, buenas camas .Buen HOSTAL .
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

todd

Disliked: Amenities, property conditions & facilities
Heather doesn’t work, hot water was random, they wake you up every day for service, place is dirty and run down, spend a little extra and get a decent place to stay.
Stayed 6 nights in Feb 2023

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Remind me not to return.
The electric outlets were very inconvenient behind the bed/mattress, so you had to move the bed to charge your phone... No decent table to work on, and not within reach of an electrical outlet. Night temperature in the room was uncomfortably warm and extremely dry air. Leaving the main purpose of a hotel -A good night sleep- behind. Lots of black fungal spots in the bathroom. The doors are very light and don't fit the frame very well, a gap of over 1cm between the hallway and the room let all the sound in (and out). Although it was priced very attractively in a last-minute offer, I can't say I left satisfied. + Friendly staff, though!
Stayed 2 nights in Jan 2023

2/10 Terrible

Ricardo, Kissimmee

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good, property was outdated as well as the room. The room was also deceiving and was not at all as advertised. Was very small, noisy and room did not feel safe or secure.

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service
Great area, good little room. Staff were great, very friendly and super helpful.
Stayed 4 nights in Dec 2022

8/10 Good

Rauf Abdul

Liked: Cleanliness, staff & service
Wonderful location.

10/10 Excellent

Bellangelis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
En todo el centro de la ciudad. Excelente lugar
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
excellent location; very close to all popular sites. Front desk is nice and helpful. Room is clean. The building is quite old. It is hard to lock the door of the hotel room. 6 Blow dryers are shared for all the rooms (19?), which is quite a surprise to us.
Stayed 4 nights in Oct 2022

6/10 Okay

Edmarie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room condition was different from photos. The shower was broken.
Stayed 8 nights in Oct 2022

2/10 Terrible

Carlos

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Walls are paper thin. Some guy in the building would constantly talk loudly all night long (he’d just ramble constantly without pause). He’d wake us up at about 2am and talk to himself or on the phone until 6am. Think we got an avg of 3 hours of sleep each night. The stripper club solicitors stand in front of the entrance. The only, and I mean only bright spot of the hostal was the front desk guy. He was pretty great.
Stayed 3 nights in Oct 2022

6/10 Okay

Orlando

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property is dated and very noisy at night.. also very poor air conditioner and not so clean
Stayed 5 nights in Oct 2022