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Reviews of Hostal Splendid

2 out of 5
Hostal Splendid
Calle Gran Vía 15, piso 5 A, Madrid, Madrid

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 75 reviews" "
Rating 8 - Good. 36 out of 75 reviews" "
Rating 6 - Okay. 12 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Centrally located, 24hr access. the property is older
Stayed 2 nights in Sep 2019
Response from Juanje on 7 Oct 2019
Muchas gracias

2/10 Terrible

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL
WORST EXPERIENCE OF MY LIFE. DO NOT BOOK HERE!
Stayed 7 nights in Jul 2019

10/10 Excellent

CHALYNNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Juanje on 29 Jul 2019
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location, basic but clean room. Mine had a great balcony which was a nice bonus.
Stayed 2 nights in Mar 2019
Response from Juanje on 12 Mar 2019
Muchas gracias

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place to stay and very flexible area
Was great location and low price
Stayed 3 nights in Dec 2018
Response from Juanje on 2 Jan 2019
Muchas gracias

4/10 Poor

NICKJOHN

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The glamorous picture of the hotel is the best (only) thing good about it. The hotel is not well marked on the outside of the building - a small plaque only. The hotel is one of many businesses, including other "hotels", in the multi-tenant building. The building interior is totally run-down. The reception is Spanish-speaking only and I waited patiently for spent several minutes as the helpful lad handwrote the details of my passport into the hotel log (apparently they've never seen a photocopier). The elevator to the 5th floor is so small it barely fits one traveller with a small backpack (I'm only 5' 6" and not chubby). The walls are paper thin - I got to listen to the neighbouring room's tv in the wee hours of the morning. There were no "local attractions" materials, or anything about the hotel, in the room. The Wi-Fi is not theirs and it's slow (when it's working - there's a hand written notice at the reception indicating same). The bathroom is not much bigger than a broom closet: so small that the door, when open, almost hits the sink. The building has a musty smell to it: even though I slept with the widow open, there was little fresh air. Lesson learned: you can't judge a book by its cover. In this case, the photo was very, very deceptive.
Stayed 1 night in Dec 2018
Response from Juanje on 2 Jan 2019
Hola! as indicated in the reservation.... we are a HOSTAL, located on the fifth floor of a building that has three elevators. And in the reservation it is also indicated that we DO NOT have Internet. Thank you

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry good location verry clean and good service
Response from Juanje on 29 Apr 2018
Muchas gracias Saludos

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic elegance at a reasonable price.
Hostal Splendid is located in a beautiful and classy vintage 1900 building, ornate and elegant, right in the middle of the Gran Vía, the very center of Madrid. It is on the 5th floor of a distinguished old building that houses several other Hostels on other floors. The building has three small elevators, elegant white marble stairs, brass banisters, a true show place from "La Bella Epoca." Right across the street from the museum-like Madrid Casino. Only a couple of blocks from Arenal Street, a block or two from the Gran Vía and Puerto del Sol Metro stations. Incidentally, Madrid has one of the best and most efficient modern metro systems in the world. The room was comfortable and had a private full bathroom. Our room even had a balcony overlooking the Gran Vía below. We were enchanted with the room, the hostel, the building, and especially the excellent location. We easily walked to the Prado, the Reaina Sofía Museum, the Royal Palace, the National Cathedral, The Cathedral of San Isidro. We attended flamenco shows at cool venues within a few blocks. There are shops, tapas bars, and restaurants all around so it didn't matter to us that the hostel did not offer any breakfast or coffee. There was an interesting mix of long-term and short term lodgers there with whom we enjoyed brief interchanges as we did with the staff.
Response from Juanje on 2 Apr 2018
Muchas Gracias!! Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good staff. But they have to improve their wifi service
Stayed 2 nights in Nov 2017
Response from Juanje on 15 Nov 2017
Muchas gracias, saludos

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for central Madrid
Excellent location, small room but clean. I had a very quiet room but was all I needed.
Stayed 1 night in Nov 2017
Thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A great location for a budget price
A good and clean room with a private bathroom for really price in the cultural centre of Madrid.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The room was basic but clean and roomy. The bed was comfortable. The floors are a bit worn and the walls are thin. But these are offset by the central location and great service.

8/10 Good

Lauren, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel in fantastic location
Stayed at Hostel Splendid for four nights and was absolutely satisfied. Rooms are clean and comfortable. Staff is welcoming, friendly and helpful. Location is ideal. The only negative I have is the noise level from the street. Just bring ear plugs. I 100% recommend Hostel Splendid.
View from terrace. (Gran Via)

6/10 Okay

Verified traveller

Liked: Staff & service
Good value for money. Great location!
Great location. Close to most Madrid attractions. Close to public transport. Metro station "Gran Via" is a few meters away. Good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Juanje on 29 Feb 2020
Muchas gracias! Saludos

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Todo muy bien
Stayed 3 nights in Jan 2020
Response from Juanje on 31 Jan 2020
Muchas gracias Saludos

8/10 Good

Verified traveller

Travelled with family
価格相応のサービス
立地は良し　歩いていろいろ楽しめました。 しかし　直近の地下鉄の駅が改装のため封鎖されていたので荷物を持っての移動は全てタクシー利用しました。 ホテルの人は英語がわからないのでロストバゲッジの受け取りお願いをするのに困りました。最後には分かってもらえましたし、良い方たちでしたけどね。
Stayed 2 nights in Oct 2019
Response from Juanje on 21 Nov 2019
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メトロ駅からも近く、中心地へは徒歩圏内なのでアクセスが良い。
Stayed 4 nights in Dec 2017
Response from Juanje on 25 Jul 2019
Muchas gracias

8/10 Good

María del Carmen

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento tiene muy buena ubicación, el personal fue muy amable y la limpieza fue adecuada
Stayed 4 nights in Jun 2019
Response from Juanje on 25 Jul 2019
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness
Het ligt in het centrum van Madrid. Alles goed te lopen. Het is een eenvoudige Hostal maar wel schoon.
Stayed 3 nights in Jun 2019
Response from Juanje on 21 Jun 2019
Muchas gracias

6/10 Okay

Verified traveller

Liked: Cleanliness
Trop bruyant !!!
Hôtel bien situé mais très bruyant, le sol du couloir c'était du parquet du coup on entendais les gens qui passait très fort. Et les murs c'était du papier et le réveil du voisin de chambre nous a réveillé plus d'une fois. Même si on a été bien accueilli, je ne reviendrais pas dans cette établissement où j'ai mal dormi malheureusement.
Stayed 3 nights in May 2019
Response from Juanje on 7 May 2019
Muchas gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Juanje on 6 May 2019
Muchas gracias

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estancia
Hotel céntrico, puedes dirigirte a todo el centro a pie. El hostal se encuentra en buen estado. El dueño es muy amable.
Stayed 2 nights in Mar 2019
Response from Juanje on 17 Apr 2019
Muchas gracias!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
As centrally situated as they come
Hotel Splendid is situated in the center of Madrid, on Calle de Gran Via. A central shopping street, close to everything your heart can desire. The hotel has a grand entrance with a high level of service and security by the guards. Hotel Splendid is situated on the 5th floor, a bit on the quaint side but very nice and service-minded staff. Given the price, this is a great hotel in the central part of Madrid.
Stayed 2 nights in Mar 2019
Response from Juanje on 5 Mar 2019
Muchas gracias!

10/10 Excellent

SANTIAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y actitud Ubicación inmejorable
Stayed 5 nights in Feb 2019
Response from Juanje on 26 Feb 2019
Muchas gracias

10/10 Excellent

Santiago, Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal increíblemente amable y servicial Ubicación inmejorable
Stayed 5 nights in Feb 2019
Response from Juanje on 30 Mar 2019
Muchas Gracias

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor
Todo muy correcto y limpio, personal muy amable ubicado en un sitio perfecto, la única pega y es personal han sido las almohadas muy dura para mi gusto por lo demás perfecto volvería a repetir.
Stayed 2 nights in Feb 2019
Response from Juanje on 4 Feb 2019
Muchas gracias

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación.
Excelente ubicación y un precio adecuado, volvería.
Stayed 2 nights in Dec 2018
Response from Juanje on 6 Jan 2019
Muchas gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado. Juan Jesús muy atento. La habitación correcta.
Stayed 4 nights in Dec 2018
Response from Juanje on 30 Dec 2018
Muchas gracias

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Juanje on 3 Dec 2018
Muchas gracias

8/10 Good

jinyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치가 좋아서 웬만한 관광지는 다 도보로 이용 가능합니다! 다만 요새 gran via 역이 공사중이라서 그 근처 역일 이용해야했네요(sol, callo 역 등)
Stayed 5 nights in Nov 2018
Response from Juanje on 29 Nov 2018
Muchas gracias

6/10 Okay

Claudia, Wien

Liked: Cleanliness, property conditions & facilities, room comfort
sehr zentral gelegen mit perfekter Anknüpfung an öffentliche Verkehrsmittel. Wenn die Dame des Hauses jetzt noch halb so freundlich wär, wie ihr Mann, dann hätte alles gepasst. Zimmerservice war echt ok, damit hätte ich gar nicht gerechnet, dass überhaupt jemand das Zimmer macht.
Stayed 7 nights in Nov 2018
Response from Juanje on 26 Nov 2018
Muchas gracias

8/10 Good

Massimo

Liked: Cleanliness, staff & service, room comfort
Madrid 1
Posizione centrale, ascensore, pulito con cambio asciugamani giornaliero e set di cortesia. Rumoroso a causa del parquet di legno e delle pareti sottili. Intensità del segnale wifi nella stanza: debole
Stayed 5 nights in Oct 2018
Response from Juanje on 24 Oct 2018
Muchas gracias

10/10 Excellent

seba, AR

Liked: Cleanliness, property conditions & facilities, room comfort
muy buena ubicación. simple pero acogedor y limpio .
Stayed 2 nights in Oct 2018
Response from Juanje on 18 Oct 2018
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommandable
Situation parfaite juste à coté de l'arret de metro Gran Via.
Stayed 4 nights in Oct 2018
Response from Juanje on 8 Oct 2018
Muchas gracias

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage
Das Hostal befindet sich im 5. Stock eines Wohn- und Geschäftshauses unweit der Metro-Station "Gran Vía". Aufzug ist vorhanden. Nachts ist das Haus verschlossen; ein Portier läßt nur autorisierte Personen ein. Das Personal ist sehr freundlich. Das Zimmer 509 verfügt über ein Duschbad, Schrank, Schreibtisch, TV, Klimaanlage und Safe (Safe gegen zusätzliche Gebühr). Duschgel und Seife vorhanden. Zimmerreinigung erfolgte täglich. Matratze war schön straff und nicht durchgelegen.
Stayed 4 nights in Sep 2018
Response from Juanje on 3 Oct 2018
Muchas gracias

10/10 Excellent

kyunghwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쇼핑과 관광하기에 최적의 장소. 가격대비 훌륭합니다. 시설은 별것이 없으나 깨끗하게 관리하고 있고 직원분 모두 친절합니다. 특히 장기간 묵으실분 추천합니다. 근처 맛집도 많고 걸어서 거의 대부분의 관광지 갈 수 있고, 바로 앞에 버스정류장과 지하철 역 있습니다. 솔광장까지 걸어다닐 수 있는 거리이고 가는 길이 쇼핑거리라 좋습니다.
Stayed 3 nights in Sep 2018
Response from Juanje on 26 Sept 2018
Muchas gracias

6/10 Okay

Cristian, Tenerife

Liked: Cleanliness
Disliked: Property conditions & facilities
Buena ubicación pero se oye todo.
Tiene una excelente ubicación pero se escucha todo por la noche, la calle sobre todo y las personas que hay en la habitación de al lado. Pero volvería sin dudarlo ya que la ubicación y precio es excelente.
Stayed 2 nights in Sep 2018
Response from Juanje on 25 Sept 2018
Muchas gracias

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Juanje on 12 May 2018
Muchas gracias Saludos

8/10 Good

Signhild

Liked: Cleanliness, staff & service
Grei plass - savnet vannkoker
Sentralt og fint sted med Ok rom og bad. Prisen 1500 for ei natt var drøy. Burde vært en vannkoker på rommet
Response from Juanje on 25 Apr 2018
Muchas gracias Saludos

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Muy buena ubicación
Está excelentemente ubicado.Por lo demás,se oye mucho el ruído de la calle y el mobiliario es muy viejo.
Stayed 3 nights in Mar 2018
Response from Juanje on 11 Apr 2018
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても便利な場所でした。広くは無いけど清潔で機能的な部屋で過ごしやすかったです。寒がりなのですが、暖房設備がしっかりしていたのも良かったです。
Response from Juanje on 9 Apr 2018
Muchas gracias

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien todo.
Response from Juanje on 5 Apr 2018
Muchas gracias Saludos

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Hotel
Nice central Hotel. Close to everything. Good value for money.
Response from J on 22 Feb 2018
Gracias

6/10 Okay

Petri

Liked: Staff & service
Disliked: Room comfort
Keskellä kylää
Hyvällä paikalla. Liikenteen melu kuului todella selvästi ja yöllä jopa häiritsi.
Stayed 2 nights in Feb 2018
Response from Juanje on 7 Feb 2018
Gracias

10/10 Excellent

My Hua Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Location was Perfect! We had a great stay!
Stayed 2 nights in Jan 2018
Response from Juanje on 19 Jan 2018
Muchas gracias!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2017
Response from Juanje on 8 Jan 2018
Muchas gracias y saludos

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Centrale e comodo per girare la città. Pulito.
Hotel pulito e comodo. Il personale gentile ci ha tenuto i bagagli dopo il check out. L'unica pecca è il termosifone che non si poteva regolare e nonostante il freddo di Madrid ci svegliavamo sudati.
Stayed 2 nights in Nov 2017
Response from Juanje on 30 Nov 2017
Muchas gracias. Saludos

10/10 Excellent

maxi, salamanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
al lado de sol,y en la misma gran via
te atiende en todo lo que necesitas,todo limpio,en el centro,recomendado
Stayed 1 night in Nov 2017
Response from Juanje on 25 Nov 2017
Muchas gracias. Saludos