Sercotel Convention Plaza Madrid
4.0 star property

Upscale Madrid hotel in Fuencarral-El Pardo with conference centre

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sercotel Convention Plaza Madrid

Photo gallery for Sercotel Convention Plaza Madrid

Terrace/patio
Outdoor dining
Exterior
Minibar, in-room safe, desk, soundproofing
Reception

Overview of Sercotel Convention Plaza Madrid

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is €74
Price available on 31/3/2024

Check out the area

Ctra. Fuencarral a Alcobendas, Km 8, Madrid, Madrid, 28050
  • Popular LocationIFEMA10 min drive
  • Popular LocationSantiago Bernabéu Stadium11 min drive
  • Popular LocationPlaza de Castilla11 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)17 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Superior Studio (Double)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 4
  • 1 Queen Bed

Superior Studio (Twin)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds

Classic Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 2 Single Beds

Classic Studio (Double)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

Junior Suite

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Bathrobes
Private bathroom
Minibar
Digital channels
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Madrid

Sercotel Convention Plaza Madrid is located in Fuencarral-El Pardo, a neighbourhood in Madrid, and is near the airport and near a metro station. Royal Palace of Madrid and Calle de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and San Miguel Market. Check out an event or a game at Santiago Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • IFEMA - 10 min drive
  • Santiago Bernabéu Stadium - 11 min drive
  • Plaza de Castilla - 11 min drive
  • Real Madrid City - 12 min drive
  • Gran Via - 17 min drive

Getting around

  • Madrid Fuencarral Station - 5 min drive
  • Las Tablas Station - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • Alto Tajo - 12 min walk
  • La Mano de Pablo - 9 min walk
  • Bamberg - 14 min walk
  • Queen Food And Music - 16 min walk
  • Arturo Plaza Oeste - 16 min walk

About this property

Sercotel Convention Plaza Madrid

Upscale hotel near IFEMA
A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Sercotel Convention Plaza Madrid. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Additional perks include:
  • Swimming pool
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a lift and free newspapers
  • Tour/ticket information, 8 meeting rooms and luggage storage
Room features
All 261 rooms boast comforts such as air conditioning, as well as perks such as late-night room service and free WiFi.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LCD TVs with digital channels
  • Daily housekeeping, desks and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 18 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; EUR 14 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Pool

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking space
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The breakfast room is closed on weekends and public holidays. Breakfast to-go bags are available instead.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lb per pet

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 14 for adults and from EUR 8 for children
  • Covered self-parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 18 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Dome Hotel Madrid
Dome Madrid Hotel
Exe Dome
Exe Dome Madrid
Exe Hotel Madrid
Hotel Dome Madrid
Hotel Exe Dome
Hotel Exe Dome Madrid
Hotel Exe Madrid
Madrid Dome
Hotel Dome Las Tablas Madrid
Hotel Dome Las Tablas
Dome Las Tablas Madrid
Dome Las Tablas
Hotel Dome Madrid

Frequently asked questions

Does Sercotel Convention Plaza Madrid have a pool?

Yes, this property has a pool.

How much does it cost to stay at Sercotel Convention Plaza Madrid?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Sercotel Convention Plaza Madrid on 31 Mar 2024 start from €74.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sercotel Convention Plaza Madrid pet-friendly?

Yes, Sercotel Convention Plaza Madrid allows cats and dogs with a maximum weight of up to 22 lb per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Sercotel Convention Plaza Madrid?

Self-parking is available for EUR 18 per day. Extended parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at Sercotel Convention Plaza Madrid?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sercotel Convention Plaza Madrid?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sercotel Convention Plaza Madrid located?

Located in Fuencarral-El Pardo, this hotel is 3.1 mi (5 km) from Autonomous University of Madrid and within 6 miles (10 km) of Santiago Bernabéu Stadium and IFEMA. Hospital La Paz and Cuatro Torres Business Area are also within 6 miles (10 km). Las Tablas Station is 14 minutes by foot and Palas de Ray Station is 20 minutes.

Sercotel Convention Plaza Madrid Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 181 out of 574 reviews" "
Rating 8 - Good. 229 out of 574 reviews" "
Rating 6 - Okay. 95 out of 574 reviews" "
Rating 4 - Poor. 43 out of 574 reviews" "
Rating 2 - Terrible. 26 out of 574 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Zaneta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude, disrespectful, ignorant staff. We were given a room with a shower that was fixed too low, the water was flooding the bathroom and the corridor. We were promised a fix but eventually no care was given and nobody came to see it. Definitelly, not a **** hotel. The decor was quite poor, facilities too; the kettle provided but no tea or coffee, very poor choice of toiletries, only one set given for 2 people. It felt as if the room was not ready for us or under some kind of reconstruction. Not clean to scratch, very basic. The front of the hotel quite industrial but there are nice places at the back in the residential area. Mainly operated via Uber, close to Alcobendas and shoppng centre. Defo not worth the money, won't be going back. Felt ignored and unwelcomed. Avoid if you can.
Stayed 3 nights in Mar 2024

4/10 Poor

Rosa Maria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Habitación muy pequeña, las camas muy incómodas y pequeñas,toda la noche recolocándola para no caer en el hueco, hay que dormir con poco movimiento. Camas no apta para una persona con 1,70cm mínimo de alto.
Stayed 2 nights in Mar 2024

10/10 Excellent

Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Simon, Hamburg

Business traveller
Liked: Staff & service
Room was okay, but there was a huge rain leakage in the lobey. Friendly staff.

6/10 Okay

Nick

Travelled with partner
Liked: Staff & service, amenities
Can’t fault the staff as very helpful with ideas of where to go and see plus the metro stations to take and location was great for getting to the livelier parts BUT the beds were hard, pillows incredibly thin, rooms in no way sound proof as stated which was the worse part. Service - can’t fault Hotel- needs some love and also the website info updated.
Stayed 2 nights in Oct 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and helpful I made a mistake with my booking and they assisted adding another night without issues. The room was comfortable, however the batheoom was leaking water and we were unable to take a shawer or bath as the water was super hot we couldnt find the cold water, the room was cleaned the first night and they took the used towels without replacing them, there is a big convenience store and a supermarket like two minutes walk away, the parking is comfortable and easy to access.
Stayed 1 night in Oct 2023

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property for its proximity to the airport, as well as for the cover-image on Expedia's site: a rooftop bar with a beautiful view of Madrid. However, the Rooftop bar appears to be defunct (a couple broken tables and chairs remained). While you can find places to eat and drink around the hotel, it's a bit hard to find from the area where the hotel is (a busy road). And, while the hotel comes up in searches for proximity to the airport, my cab ride on a low-traffic Sunday morning was 10 Euro more than a cab from the airport to Central Madrid. If anything, Expedia should remove the cover image for the hotel (the rooftop bar).
Stayed 1 night in Oct 2023

4/10 Poor

Jasmin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe, unclean, many things are broken or just rapidly fixed, no compensation offered, photos are fake, no pool or viewing platform
Stayed 7 nights in Oct 2023

2/10 Terrible

Saif

Stayed 4 nights in Oct 2023

10/10 Excellent

AnaPaula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Oct 2023