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Reviews of Hotel Principe Pio

3 out of 5
Hotel Principe Pio
Cuesta San Vicente 14, Madrid, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews" "
Rating 8 - Good. 364 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Koisan

Travelled with family
Liked: Cleanliness, staff & service
This hotel is located just minutes away from the Royal Palace. The staff was very attentive and helpful. The one thing I found very inconvenient was the awful smell that came from the bathroom’s bidet. We had to cover it with a towel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen, St. Johns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent, very professional
Stayed 2 nights in Apr 2024

10/10 Excellent

liuvys

Liked: Cleanliness, staff & service, property conditions & facilities
Super good breakfast with great variety, staff 10/10, excellent location
Stayed 3 nights in Apr 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. The front desk staff are friendly and helpful. If your room is at the front of the building, you'll have a view of the palace. There are a few metro stations within a ten minute walk and Gran Via is less than a 15 minute walk. There didnt seem to be a hotel bar and the roof terrace is more of a roof corridor but other than that we had a really nice stay here.
Stayed 4 nights in Mar 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio. Desayuno incluído. Limpio y cuartos espaciosos. Bien localizado, a casi todos los destinos turísticos se llega en 10-15 minutos caminando. Muy bonita área.
Stayed 1 night in Mar 2024

6/10 Okay

Idiana Cueto

Travelled with family
Liked: Cleanliness
They have the AC setup and you can't adjust the temperature you like. Very disappointed!!! I made the claim and they made me think it was issued but it wasn't.
Stayed 8 nights in Mar 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms, great breakfast and very welcoming and helpful staff!
Stayed 5 nights in Mar 2024

8/10 Good

Maria, Commerce City

Liked: Cleanliness, staff & service, property conditions & facilities
It was safe snd clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Feb 2024

10/10 Excellent

Balasubramaniam

Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this hotel. Great desk staff, housekeeping, doorman, etc. Great included breakfast and staff @ breakfast. Could not have been happier.
Stayed 1 night in Feb 2024

10/10 Excellent

Pin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Feb 2024

8/10 Good

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was conveniently located for walking to the palace & Prado and many shops and restaurants. Breakfast buffet had a good selection and the food serving staff were friendly, polite, helpful & quick to clean & replenish the buffet. Check in staff were not agreeable when I asked about a possible upgrade via Gold membership with Expedia. It was explained to me that in fact they did have rooms available, however they would not be upgrading me because the hotel would lose money if he was to give me an upgrade and that Expedia advertises possible upgrades and it causes problems. After this short and awkward discussion we left for our room, as I was not looking for a hand out, only a possible upgrade at this ‘VIP Expedia status hotel’. Everything else in the hotel was fine.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and cleanliness.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and excellent and helpful front desk service.
Stayed 1 night in Jan 2024

10/10 Excellent

Carlos, Calgary

Stayed 1 night in Dec 2023

10/10 Excellent

Pedro, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Anushka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and also very pretty, great service as well in a great location
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is within a few minutes walk from Gran Via. The room of decent size.
Stayed 7 nights in Dec 2023

10/10 Excellent

Yunliang, Weatogue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to the Royal Palace of Madrid and La Plaza de España (5mins walk). We stayed there for 3 nights and our family truly enjoyed the stay. The hotel staff are very helpful and kind. Front desk staff speak perfect English. The triple beds room is much larger than we expected, but it needs upgrades in the near future. In general, I highly recommend this property.
Stayed 3 nights in Dec 2023

10/10 Excellent

pinar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About a 5min walk to Gran Via. Spacious room (family room), breakfast was on point.. i would probably choose this hotel next time, no regrets…
Stayed 3 nights in Dec 2023

8/10 Good

Melina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing. Our room faced the palace. Large room, comfortable bed. Good breakfast. Parking was next to the hotel. Very convenient. Will come back for sure!
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amables, atentos y siempre dispuestos a ayudarte.
Stayed 6 nights in Nov 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and would absolutely stay again. Location is great and the room was so clean. Staff was really friendly as well.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 7th floor room looked directly across to the Royal Palace, which is a short walk away. Amazing views at sunset! For those with kids, a large playground is on the way to the Palace and was used from morning to late in the evening. Small, friendly restaurants are just down the street, near the escalator that allows easy access to local streets at a higher level. Two Metro stations are within a 10-15 minute walk and a Metro card allows easy access to other areas.
Stayed 3 nights in Oct 2023

8/10 Good

Indrawati

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Cristaly

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

JESUS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and excellent customer service.
Stayed 1 night in Sep 2023

10/10 Excellent

Joselito

Excellent room! Easy check in. Doorman Thomas is an excellent addition to your staff as he is very helpful and very nice personality. Front desk people may need a little bit more personality, seems to be very uptight.
Stayed 3 nights in Sep 2023

8/10 Good

Thomas

Good rooms, good staff and in a great location
Stayed 2 nights in Sep 2023

8/10 Good

Yelian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrico
Stayed 5 nights in Sep 2023

10/10 Excellent

Aissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to many tourist attractions, metro. Bus stop at the door step. Bedroom was beautiful.
Stayed 4 nights in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

JOSE

Liked: Property conditions & facilities
Great place!
Stayed 3 nights in Jul 2023

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2023

10/10 Excellent

Becci

Liked: Cleanliness
Stayed 4 nights in Apr 2023

10/10 Excellent

María,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to many Important attractions. Food was great and the staff very helpful. I would stay again!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Christine

Stayed 3 nights in Jan 2023

10/10 Excellent

Julie

Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff was rude would not recommend property for the price it is not work it. We stayed last Saturday June 10 to 12. The front desk staff on June 11 morning shift was very rude
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel! We enjoyed our stay here at Principe Pio hotel! Good location close to transport, and the rooms were very clean. Staff very accommodating! Just a few notes of feedback: No tissues in rooms, which made it hard as I came down with a cold whilst in Madrid. Finding the write shower temp was extremely hard, went from hot to cold very quick. Thanks, Chris
Stayed 2 nights in Jun 2023

10/10 Excellent

Jiaqi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
很好的酒店。工作人员友善。旁边有小超市，方便买水。
Stayed 2 nights in May 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, close to the metro.

8/10 Good

Allen

Travelled with family
Liked: Staff & service
Very nice location expected laundry facilities Spain rarely has these just 24 hr laundry service. Hotel tried to accommodate by finding me an apartment but no washer there so stayed . They assisted in offering other laundry services but Sunday closed and Monday too late . Gave me an address to laundry facility. They tried to be very accomodating Laundry mat
Stayed 2 nights in May 2023

10/10 Excellent

John

Stayed 4 nights in May 2023