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Reviews of Limehome Madrid Calle de la Madera

3.5 out of 5
Limehome Madrid Calle de la Madera
Calle de la Madera 25, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 53 reviews" "
Rating 8 - Good. 12 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 5 out of 53 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
While the place was clean and the self check in went smoothly, a couple of issues beyond Limehome’s control to be aware of.. our apartment faced the street - the street that never slept. Loud noises from people yelling and carrying on all hours of the day. As well, the apartment is the central location for garbage for the street. So on Thursday into all hours of Friday morning up until 6am, people were dragging their wheeled garbage bins on the cobblestones to the main entrance. Just don’t expect a quiet apartment. The apartment was well appointed and within walking distance to a grocery store and restaurants. And having a separate living area worked great.
Stayed 2 nights in May 2024

2/10 Terrible

Lenny S Rovelo

Disliked: Cleanliness, property conditions & facilities
This was the worst stay !!!!we arrived early even though the room was ready the staff was rude they lets us be out in the cold for 2 hours they don't have no place to leave the lugged til you ready to check in Don't stay here they show you pictures of a suite that when you get there is not the same i advised expifia not to show this property,,,
Stayed 5 nights in Jan 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, room comfort
Great location. Very nice stay
We loved the location. It’s close to everything we needed. The apartment was nice. Some minor things were that it seemed like they were doing some maintenance in two walls and hadn’t finished painting. One of the bathroom’s walls needed some maintenance next to the shower. We would definitely stay again.
Stayed 4 nights in Dec 2023

2/10 Terrible

Anthea

Disliked: Cleanliness, staff & service, property conditions & facilities
I had the worst experience in this apartment. I have been locked out as the code did not work and I had to wait more than 30 minutes for someone to come in to help. For half of my stay the heating was not working and it was freezing in the apartment. There was a horrible smell in the bathroom for the whole stay. The customer support team was just not helpful. The call center goes to the german team, it’s impossible to get any support before 11 am. You can’t leave the luggage in the building. Do yourself a favour and don’t stay there!
Stayed 4 nights in Oct 2023

10/10 Excellent

Jose Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, lejos de ruido y cerca de tiendas, restaurantes y vías principales. El acceso fue fácil, ya que las instrucciones detallan todo lo necesario para el check in, check out, sin tener que conversar con nadie. La habitación estaba bien limpia y cómoda y me sentí bastante cómodo
Stayed 2 nights in Oct 2023

10/10 Excellent

Steva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the rooms are highly serviced (coffee, detergents, laundry capsules) as well as the rest of the appliances. Easy access to the rooms and friendly service
Stayed 3 nights in Dec 2022

2/10 Terrible

Brian

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We planned to stay for several weeks at the property. After a few nights, the noise was unbearable, water was leaking into our bathroom from the upstairs bathroom. Disgusting and unsanitary. The solution was to move us to a different room in the middle of the night. The room we were moved to was much tighter than the first, so between us our twins, it was horribly cramped. Noise again, and the sofa bed, which acts as the second bed, had a crossbar that is bent with secondary supports falling on the floor. Could not sleep, even with our kids complaining about it. Next we find the TV does not work. No channels and the volume does not work. The property attempted to "fix" the bed, but with little to no success. We requested a refund for the remaining nights we have at the property, but they refuse to refund it. We are now stuck in room, no front desk, no good customer service, and lacking sleep. Worst customer service, worst hotel, I suggest you stay away!

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2022

2/10 Terrible

Fausto

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst Flats I've been in Madrid
Worst flat I stayed in Madrid in 7 years of travelling monthly to Madrid. Inward facing, 2 windows to the inside, mega small, you had to walk sideways to fit in between things so packed the flat was. By mistake I booked it for 2 people - which can be super common in hotels.com, and in the online system where you need to upload the passport I was trying to put my passport twice, because the online system doesn't ask you again how many people are actually coming. The staff cancelled my online check in twice because of this, and didn't inform me by text or call, just email. I ended up having to stay in front of the property trying to search for a number to find because they on purpose don't give you a easy number to call. At the end of the stay they could very very easily provide a storage solution for luggage.... No no no, that would be too good of a service for this place. They give you a discount for a 3rd party storage facility 4 blocks away going downhill and uphill and you pay near 20€ to hold luggage there. Another steal on top of the steal this place already is. Will never again stay at this property for my monthly trips.
Stayed 4 nights in Nov 2022

10/10 Excellent

cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This place was quite cute and comfortable. I was nervous about the lack of a front desk for checkin or other concerns, but everything went off without a hitch. We would definitely stay here again in the future or at another Limehome property.
Stayed 2 nights in Sep 2022

10/10 Excellent

Liria

Stayed 3 nights in Sep 2022

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are amazing and easy to get to. For some reason the AC in our rooms was getting too cold out of a sudden but other than that everything was great!
Stayed 2 nights in Aug 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to come home to our one bedroom apartment after the day’s walking and to still have easy access to the city centre if the feet would allow it!
Stayed 3 nights in Jun 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in Good Location
Our apartment was very nice. I was confused about whether there would be a washing machine in the apt, and it turns out that there was no washing machine in the apartment. Instead, there are 2 washing machines on the ground floor that are shared by all of the units. At times (usually in the morning), there was a sewer gas smell emanating from the bathroom, but it wasn't a big problem. Closing the door to the bathroom limited the smell to the bathroom when necessary (which wasn't often). Sewer gas smells seem to be kind of common in old, European buildings, so I wasn't too worried about it. Overall, the place was scrupulously clean. When I had a minor issue with the shower draining slowly, I contacted Limehome, and they fixed it within a couple of hours. I was pleased with their responsiveness. I'd definitely stay there again.
Stayed 6 nights in May 2022

10/10 Excellent

Charles-Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay a few days or more.
Stayed 2 nights in May 2022

8/10 Good

Rosangel

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Gustavo, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien Ubicado cerca de todo caminando 15 a 30 minutos muchos restaurantes cerca de la plaza Mayor mercado San Miguel teatros tiendas el Corte Inglés dos estaciones de policías la Gran Via.. por precio y ubicación muy bien ..
Stayed 4 nights in Apr 2022

10/10 Excellent

Obaid

Stayed 6 nights in Mar 2022

8/10 Good

Moon

Stayed 1 night in Dec 2021

8/10 Good

Moon

Stayed 1 night in Dec 2021

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and Neighborhood
Stayed 2 nights in Oct 2021

8/10 Good

Nathalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hébergement bien placé et propre.C'est joliment décoré et moderne. Les indications pour l'arrivée et le départ sont bien claires. Sur place, l'appartement est bien équipé. Il y a un supermarché assez près. Petits bémols : appartement qui a 4 couchages, mais heureusement que nous n'étions que 2 car c'est petit. Et surtout il n'y a personne à l'accueil, ça manque un peu d'humanité... Attention il n'y a pas de possibilité de consigne sur place, il est proposé de se rendre quelques rues plus loin pour utiliser une salle spéciale de consigne bagages mais c'est payant et cher surtout pour quelques heures, il faut payer la journée complète !
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Très bien situé, correspond aux photos MAIS…
Appartement très bien situé, qui correspond aux photos mais… Propreté : le ménage de la salle de bain et de la cuisine n’était pas fait : des traces de dentifrice dans l’évier ou encore des miettes/poussière sur le plan de travail. Équipement : nous sommes restées 3 nuits et impossible de faire un brin de ménage car peu d’équipement pour faire le ménage dans l’appartement (liquide vaisselle et éponge). Insonorité : la chambre est vraiment mal isolée nous entendions tout types d’échanges…. Intimité : appartement situé au sous sol donnant sur la cour intérieure, donc très peu de luminosité et des regards en permanence. Aussi, nous étions contraintes de fermer les rideaux car une caméra donnait sur notre chambre.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose Luis Mesa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, limpieza, seguridad, confort, sin dudas volveria a hospedarme aquí!

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precio / calidad 10 puntos
Mi primera experiencia en un hotel sin personal. Pero que siempre esta alerta al WhatsApp y la atencion es rapida y cordial. Yo me aloje en una habitación con balcón y es magnífica. El barrio y todo el hotel valen la pena. Tiene lavadoras de ropa que a nosotros nos ayudaron mucho. Lo unico raro es tener que pedir el cambio de toallas que no es automático. 100% recomendae
Stayed 6 nights in Dec 2022

8/10 Good

FRANCISCO JAVIER

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Correcto.
Stayed 2 nights in Aug 2022

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bra boende
Lägenheten var högst upp, superfin utsikt från fönsterna, mysig i allmänhet. Vi skulle dock ha fått 2 queen size sängar, men vi fick 1 queen size och 1 dubbel bäddsoffa. Våra tonårsbarn sov i bäddsoffan och den var så obekväm. Den ena fick sova med huvudet vid fotändan för att en bräda skavde i ryggen när hen låg åt rätt håll. Vill man laga en lättare lunch eller middag så funkar det kanon på deras induktionshäll. Bra läge, apotek 2 min bort, barer och restauranger runt omkring och närlivs 5 min ifrån.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Si no hubiera sido por el mal olor, perfecto
Todo estaba bastante bien, bastante limpio y completo en cuanto a servicio que pudiéramos necesitar. El gran problema por el que no lo puntuo mejor es que del aire acondicionado salía un olor fecal insoportable, y se mantuvo durante todo el tiempo de funcionamiento. (Ha sido en agosto, a 35 grados fuera)
Stayed 2 nights in Jul 2022

10/10 Excellent

Lucas

Stayed 3 nights in Jul 2022

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Nelse

Stayed 3 nights in Jun 2022

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una gran opcion para quedarse en el centro de Madrid a un costo accesible Muy buena ubicacion servicio y limpieza
Stayed 8 nights in Jun 2022

10/10 Excellent

José Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Tommy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación teniendo solo a pasos la Gran Via. Mi única recomendación es que se permita hacer early check in segun sea el caso siempre que se pueda. En mi caso llegue 1.30pm y me dijeron que tenia que esperar hasta las 3pm para que me llegue el mail con el código de acceso
Stayed 3 nights in May 2022

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfait
Appartement en bon état général bien entretenu. Dans un quartier très sympathique pour sortir.
Stayed 6 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Laurent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imposteur incompétent
Check in de plus d’une heure et demi. Service 0. Nous avons fumer sur le petit balcon ce qui était autorisé. Une fois partit on nous demande 350€ de pénalité. Ce sont des voleurs. Je déconseille fortement le service n’est pas de qualité
Stayed 1 night in May 2022

10/10 Excellent

ORLANDO

Stayed 3 nights in Apr 2022

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación cerca de todo a distancias caminables. Limpieza perfecta y súper cómodo apartamento
Stayed 2 nights in Mar 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Kind and helpful night guard. Near everything. Clean good space
Stayed 3 nights in Feb 2022

10/10 Excellent

SILVIA BEATRIZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartamento muy limpio, bien equipado y en una ubicación excelente
Stayed 5 nights in Feb 2022

6/10 Okay

Ada

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
La struttura era carina e confortevole, ma le camere non erano insonorizzate, così si sentiva ogni minimo rumore.
Stayed 3 nights in Jan 2022

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

LUIS FERNANDO

Stayed 2 nights in Dec 2021

8/10 Good

Javier

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2021

8/10 Good

Aprile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in programmato non mi è piaciuto
Stayed 1 night in Nov 2021

8/10 Good

Jose Alberto

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2021

10/10 Excellent

M Carmen Olmedo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nos gusto la situación , la cama comodisima , la decoracion del apartamento, Por poner alguna pega No me gusto que la ducha esta un poco alta y cuesta un poco de salir de ella
Stayed 2 nights in Aug 2021