Mahasenpura Hotel Guide - Family Friendly Hotels in Mahasenpura, Thissamaharama

"Great rooms, staff very friendly. Food was very good. Only thing to note is the horrendous drive up to the hotel! Very bumpy unmade road, very hard in a coach/minibus"

"The location is paradise, the staff were amazing the food was wonderful… if thinking about booking my advice would be, not to hesitate, we do 2 safari’s book on the day of arrival with the hotel… there own vehicle & driver lunch & refreshments were provided, an all round amazing experience in this little slice of Paradise with zero light pollution (if you like star gazing)"

"Wonderful hotel in a great location close to lake and ocean. We stayed in a jungle chalet which was spacious and well equipped. Staff constantly patrolling the area so very safe. We booked full board and all the meals were delicious and great variety. Danushka served us at dinner and breakfast and was charming and very attentive. "

"Le séjour s’est passé merveilleusement bien ! Un personnel aux petits soins , très accueillant et efficace, des repas excellents et des chambres tout confort"

"had a short stay at kithala and we were given a very warm welcome by the front office team .. they make you feel at home and invited us to light the Oil Lamp which is a symbol of respect ..it was very special ..wish we had stayed for few more days !! "

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no prior notice or explanation. Disturbance at Night – There were multiple incidents of people knocking on our door in the middle of the night, which was alarming and unacceptable. Poor Service – Overall, the service provided by the staff was unprofessional and unhelpful. Random Door Knocking – We felt unsafe due to unexplained and random knocking on our door throughout the night."