Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience and lack of communication you experienced during check-in.Ensuring a seamless and informative check-in process is crucial for us, and it's disappointing to hear that you had to wait for an hour without receiving any explanation about dining options and activities. This falls short of the high standards of service we aim to provide to our guests.Please know that we take your feedback seriously, and we will address this matter with our team to ensure that proper training and procedures are in place to prevent similar occurrences in the future. Our goal is to ensure that every guest feels welcomed, informed, and well taken care of from the moment they arrive.We appreciate you bringing this to our attention as it helps us identify areas for improvement. Should you choose to stay with us again in the future, we are committed to providing you with a much smoother and more enjoyable experience.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more satisfying stay.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our palace beautiful and our team very nice and ready to help.It's wonderful that you had the opportunity to meet Andres, the chef from one of our restaurants. We're thrilled to hear that he took the time to show you around the hotel, allowing you to appreciate the beauty of the surroundings. We believe in providing a personalized touch, and it sounds like Andres went above and beyond to make your stay special.We're glad you enjoyed the good food and excellent service at the pool. Creating memorable experiences for our guests is what we strive for, and we're happy to have contributed to a positive stay for you.Thank you for choosing our palace, and we look forward to welcoming you back for another delightful experience. Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us on Google. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you so much for sharing your wonderful experience at Qasr Al Sarab! We are thrilled to hear that you had a fantastic stay and enjoyed all aspects of your visit.Our team takes great pride in providing friendly and attentive service, and we're delighted that they made your stay memorable. We'll make sure to pass on your compliments to our team members who contributed to your positive experience.We're glad to hear that you enjoyed the food with a good variety of options to choose from. Our culinary team strives to create delicious and diverse dining experiences for our guests, and it's rewarding to know that their efforts met your expectations.The stunning nature surrounding our hotel is truly a highlight, and we're glad that you appreciated the beauty of the dunes and the occasional sightings of gazelles and camels. It's our goal to provide a magical and unforgettable experience, and we're thrilled that we succeeded in creating such memories for you.Thank you for your kind words and for choosing Qasr Al Sarab. We can't wait to welcome you back for another unforgettable stay in the future!Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience with us . We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager

Dear Valued Guest, Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall. Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon. Best regards, Jean-Paul Dantil General Manager

Dear Valued Guest, Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall. Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon. Best regards, Jean-Paul Dantil General Manager

Dear Guest,Thank you for taking the time to share your experience. We apologize that the dining options did not meet your expectations. We strive to provide a unique setting and diverse dining options for our guests. Your feedback is valuable to us and will be used to make improvements in the future. Thank you for choosing us and we hope to have the opportunity to serve you again.Best regards, Jean-Paul DantilGeneral Manager

Dear Sweta, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear David, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear Louise, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear Carolyn, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear Kyle, Thank you for taking the time scoring our resort. We are thrilled to see how much you liked our beautiful resort and your stay with us. We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

Dear Zhu, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear SOOGYEONG, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear Stefan, Your comments about the construction have been taken into consideration and we will cascade the information to the department heads. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear Ziad , Thank you for taking the time scoring our resort the highest possible. We are thrilled to see how much you liked our beautiful resort and your stay with us. We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

Dear Joshua, Thank you for sharing your positive feedback following your stay at Qasr Al Sarab Desert Resort by Anantara. We are thrilled to know that you enjoyed your stay with us. Your positive feedback will inspire our team to continue pursuing excellence in all that we do. Thank you once again and we look forward to welcoming you back. Kind regards, Qasr Al Sarab Team

Dear Guest, Thank you for sharing your positive feedback following your stay at Qasr Al Sarab Desert Resort by Anantara. We are thrilled to know that you enjoyed your stay with us. Your positive feedback will inspire our team to continue pursuing excellence in all that we do. Thank you once again and we look forward to welcoming you back. Kind regards, Qasr Al Sarab Team

Dear Jeonghoon, Thank you for taking the time scoring our resort the highest possible. We are thrilled to see how much you liked our beautiful resort and your stay with us. We look forward to welcome you back for another memorable stay. Regards, Qasr Al Sarab Team

Dear SUN KWAN, Thank you for taking the time to share your experience with us. We are glad that you enjoyed the our pool, the service that our team rendered to you and the amazing view of the desert. However, we are sorry to learn that some aspects of your stay was not up to your expectations Please accept our most sincere apology for any inconvenience caused. Rest assured we have shared your feedback with the concerned department head. We hope to have the pleasure of welcoming you back soon! Regards, Qasr Al Sarab Team

Dear Teresa, Thank you for providing us with your honest feedback. Indeed, we always welcome guest feedback and find it extremely valuable in our efforts to maintain the standards of service which our guests have come to expect of Qasr Al Sarab. Moreover, your comments about the quality of service at the Pool Bar have been taken into consideration and we will cascade the information to the concerned department in order to provide the needed training with our team. We look forward to welcoming you back soon! Regards, Qasr Al Sarab Team

Dear Muhammad Tariq, Thank you for your compliments and a delightful review. It was a pleasure reading how much you enjoyed your stay at the resort and that we were able to provide you an exceptional experience. Special thanks for highlighting Olga, it is amazing to read that she made your stay and your anniversary a perfect one and we will definitely share your comment to her. We do look forward on welcoming back soon. Regards, Qasr Al Sarab Team

Dear Anonymous, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear jordi, Thank you for taking the time scoring us the highest possible. We were very pleased to learn that you enjoyed your overall stay with us. We certainly look forward to welcoming you back, hopefully in the very near future. Regards, Qasr Al Sarab Team

Dear Anonymous, Thank you for your honest feedback and constructive observations following your stay at Qasr Al Sarab Desert Resort by Anantara. We are sorry to learn that certain services within the hotel was not up to your expectations, we will definitely have a closer look about it and we are positive that on your next visit you will have proof that your feedback was taken into consideration. We do hope that these do not deter you from giving us another chance to serve you again on your next visit to Qasr as we would definitely like to have an opportunity to redeem ourselves. Sincerely, Qasr Al Sarab Team

Dear Minhee, Thank you for taking time sharing your great experience. Your appreciation of the resort and services is very encouraging. It is also very nice to note that we exceeded all your expectations and considered our resort as a perfect place for relaxation. We do look forward to welcoming you back for more amazing desert experience very soon. Regards, Qasr Al Sarab Team

Dear Minhee, Thank you for your kind review. I was pleased to learn that you very much enjoyed your stay with us. Additionally, I have also taken good notes of how you commend the food quality as well as the hospitality shown to you by our team. Please be assured that your kind comments will be shared with the rest of the team, most especially to Umar. We look forward to welcoming you back as our guest very soon. Sincerely, Qasr Al Sarab Team

Dear Claudia, Thank you sincerely for taking the time to post your wonderful review. It is always gratifying to know that we have been able to please our guests. It was thoughtful of you to inform us of this great news which always serves as great encouragement and motivation for our team. We look forward to welcoming you back soon! Kind regards, Adrian Stoppe

Dear MIRAN, Thank you for the inspiring comments. We would be definitely honored to welcome you soon again. Kind Regards, Adrian Stoppe

Dear Amit, Thank very much for choosing our resort as your holiday destination and for taking the time to share your feedback on Expedia. I am thrilled to learn that you had an amazing experience at our resort and that you had enjoyed every bit of your stay. However, I have also noted your recommendations for our improvement especially with the food, which you marked that you have experienced a challenge with this during your stay. This will certainly help us improve our services and maintain the highest hospitality service that our company is proud of to ensure that guests enjoy comfortable stay. We look forward to host you at our magical Qasr Al Sarab Desert Resort by Anantara in the very near future. Kind Regards, Adrian Stoppe

Dear Tejal, I appreciate the time you took to post your review about your recent stay. I was very sorry to learn of your concerns and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Your observations have been noted and necessary steps were taken to avoid reoccurrence. Needless to say, it will be our pleasure to be of service to you in the near future and once again, I apologize for all the negative experiences. Regards, Adrian Stoppe

Dear Grant, Thank you for taking time and sharing your experience at Qasr Al Sarab Desert Resort by Anantara. It was a pleasure to have you with us for your most recent visit to Abu Dhabi and I was glad to read that you enjoyed your overall stay. We look forward to welcoming you back soon! Regards, Adrian Stoppe