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Reviews of Molly Morgan Motor Inn

3 out of 5
Molly Morgan Motor Inn
Cnr Of New England Hwy And Chisholm R, East Maitland, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 348 reviews" "
Rating 8 - Good. 147 out of 348 reviews" "
Rating 6 - Okay. 55 out of 348 reviews" "
Rating 4 - Poor. 8 out of 348 reviews" "
Rating 2 - Terrible. 3 out of 348 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and self catering amenities
Stayed 2 nights in May 2024
Response from Sarah on 12 May 2024
Thank you for your review Tracey

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely check in from the staff. Room was spacious clean and tidy
Stayed 1 night in Apr 2024
Response from sarah on 20 Apr 2024
Thank you for your time to review Rebecca.Hope you enjoy your stay :)

8/10 Good

Bron

Stayed 1 night in Mar 2024
Response from Sarah on 20 Apr 2024
Thank you Bron

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price , comfy beds .!!
Stayed 4 nights in Mar 2024
Response from Sarah on 19 Mar 2024
Thank you for your review

10/10 Excellent

matthew

Travelled with partner
Friendly staff good location easy to find
Stayed 1 night in Mar 2024
Response from Sarah on 2 Mar 2024
Thank you for your review :)

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Reception on 14 Feb 2024
Thank you for staying with us at the Molly Morgan Motor Inn.We are happy you enjoyed your stay.

4/10 Poor

Tracey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was a disabled room which wasn't a concern, the concern was that the room was filthy. The curtains had bird poo all over them. The curtains were falling off the tracks and didn't cover the window properly. The sofa and carpets were filthy and we wore thongs when walking on the carpet. The light fixture was falling off the wall. The room had obviously not been cleaned properly as there was clumps of hair and marks everywhere. The restaurant and room service were no available. For the price and ratings we were very surprised at the room.
Stayed 2 nights in Feb 2024
Response from Reception on 14 Feb 2024
We are sorry you had such an unpleasant stay at our Motel. We will be sure to rectify all of these issues to ensure that future travelers will not have the same problem. Regards Molly Morgan Motor Inn

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sarah on 29 Jan 2024
Thank you for your review Joy

8/10 Good

Ines

Travelled with family
We had a lovely 2 nights, good location, comfy beds,clean rooms
Stayed 2 nights in Nov 2023
Response from Sarah on 30 Nov 2023
THANK YOU FOR YOUR REVIEW.

10/10 Excellent

Glenette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and buses.
Stayed 3 nights in Nov 2023
Response from Em on 30 Nov 2023
We are happy that the accommodation was convenient for your needs. We hope to see you again in the future.

8/10 Good

Tammeka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a nice easy stay for what I needed. I will stay again
Stayed 1 night in Nov 2023
Response from Em on 24 Nov 2023
We are glad you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was super comfortable, fresh crisp linen, well laid out room with full wardrobe and a bath! Solid built room meant noise from the main road was at a minimum and decent blockout curtains. Reception staff were super helpful when i left my reading glasses behind, they found them no drama.
Stayed 1 night in Nov 2023
Response from Andrew on 19 Nov 2023
Thank you very much for your review hope to see you again

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Little old, but well maintained and the staff are all great.
Stayed 3 nights in Nov 2023
Response from Sarah on 18 Nov 2023
Thank you for your review Justin.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stop off
very warm welcome, and a good experience all round
Stayed 1 night in Nov 2023
Response from Em on 13 Nov 2023
Thank you for the positive review.We hope to see you again.

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient ,clean staff were friendly ,close to Maitland hospitals public and private with the shopping mall up the road
Stayed 4 nights in Nov 2023
Response from Sarah on 11 Nov 2023
Thank you Tracey for your review

8/10 Good

haidie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were very friendly and helpful
Stayed 1 night in Oct 2023
Response from Andrew on 30 Oct 2023
Thank you very much for your review

8/10 Good

Jeremy

Stayed 1 night in Oct 2023
Response from Sarah on 11 Nov 2023
Thank you for your review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and tidy. Handy for exploring the mainland area and 5 min from the huge stockland mall. Even though it’s on the highway you are not disturbed by noise .
Stayed 2 nights in Oct 2023
Response from Sarah on 10 Oct 2023
Thank you for your review Karen

10/10 Excellent

Ian

Stayed 2 nights in Sep 2023
Response from Sarah on 11 Nov 2023
Thank you for your review

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Andrew on 3 Oct 2023
Thank you for your review hope to see you next time

6/10 Okay

Dennis

Stayed 1 night in Sep 2023
Response from Sarah on 11 Nov 2023
Thank you for your review

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had plates, cutlery, toaster, microwave etc and a real person at reception.
Stayed 1 night in Sep 2023
Response from Sarah on 17 Sept 2023
Glad you enjoyed your stay.

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Andrew on 18 Sept 2023
Thank you for your review

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent customer service. Cannot more highly recommend! Room was clean, comfortable and safe. Thank you so much for making me stay comfortable and easy!
Stayed 1 night in Sep 2023
Response from andrew on 14 Sept 2023
thank you for your review

10/10 Excellent

alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good bed
Stayed 1 night in Sep 2023
Response from andrew on 14 Sept 2023
thank you for your review

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location and friendly staff Close to the shopping centre to
Stayed 1 night in Sep 2023
Response from Sarah on 10 Sept 2023
Thank you for your review Paul

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Andrew on 8 Aug 2023
thank you for your review we are glad you enjoyed your stay kind regards Sarah & Andrew

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jul 2023
Response from Sarah on 26 Jul 2023
Thank you for your review.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mainland trip
Very caring staff
Stayed 1 night in Jul 2023
Response from Sarah on 18 Jul 2023
Thank you for your review.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but needs upgrading
Checkin was OK but the room was a little disappointing as the carpet looked quite grubby - the beds looked fine. The bathroom was just OK. The mat at the front door had not been shaken nor swept since I don't know when and had gathered all sorts of dust, dirt and leaves in the holes in the mat. Just needed to be shaken out which we did ourselves - poor first impression. I just don't think it was value for money and the room was not serviced during our two night stay. We did ask for it to be done as the carpet was showing up everything but when we got back at 9 pm nothing had been done. Grounds need a little attention as well. Location good.
Stayed 2 nights in Jul 2023
Response from Sarah on 18 Jul 2023
Thank you for your review.

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sarah on 17 Jul 2023
Thank you for the review.

10/10 Excellent

anthony and Glenda

Stayed 1 night in Jun 2023
Response from Sarah on 18 Jul 2023
Thank you for your review

8/10 Good

KAYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Quiet location, milk and biscuits provided for a cuppa. We had a comfortable overnight stay. We were contacted about our arrival time and given access to the key locker, great service
Stayed 1 night in Jun 2023
Response from Sarah on 20 Jun 2023
Thank you Kate for your review, so glad you enjoyed your stay with us.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from andrew on 18 Jun 2023
Thank you for your review

10/10 Excellent

Phillip

Stayed 3 nights in Jun 2023
Response from sarah on 14 Jun 2023
Hi Phillip, thank you very much for taking the time to tell us you enjoyed your stay. kind regards

10/10 Excellent

Adrian

Stayed 1 night in Apr 2023
Response from andrew on 2 May 2023
Thank you very much for review hope to see you again Kind regards Sarah & Andrew

10/10 Excellent

Ian

Stayed 2 nights in Apr 2023
Response from andrew on 30 Apr 2023
Thank you for your review glad you had a good stay kind regards Sarah & Andrew Molly morgan motor inn

10/10 Excellent

Cliff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, well appointed and a good size. The motel is close to amenities and even though it was on the highway there was very little noticeable traffic noise. Definitely on the “stay again” list.
Stayed 2 nights in Apr 2023
Response from Sarah on 18 Apr 2023
Thank you Cliff, thats great to hear. See you next stay.

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from sarah on 21 Mar 2023
Thank you for your review Helen

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, warm and welcoming!
Stayed 1 night in Feb 2023
Response from sarah on 20 Feb 2023
Thank you for your review Kirsty

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean property. The kids loved the pool. Big thanks to the reception staff, very helpful.
Stayed 2 nights in Feb 2023
Response from Hayley on 20 Feb 2023
Thankyou for your review Lee, We hope to see you again.

10/10 Excellent

noel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy with stay
Stayed 1 night in Feb 2023
Response from Andrew on 7 Feb 2023
We are glad to hear thank you for your review

10/10 Excellent

Lori

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed in a room with a QS bed and SB. The room was spacious, clean and beds comfortable. We had everything we needed for a nights stay and the staff were very friendly. It was only a 5-10 min walk to the shopping centre and we had dinner and drinks at The George Tavern which was great. The atmosphere was pleasant, food delicious and staff very helpful when deciding on which wine to select :)
Response from Hayley on 16 Jan 2023
Thankyou for your review Lori, We are glad to hear that you enjoyed your stay and look forward to having you back in the future.

8/10 Good

Seth

Business traveller
Liked: Staff & service, property conditions & facilities
Staff were fantastic. Room was good for the price.
Response from Hayley on 13 Jan 2023
Thankyou for your review, we hope to see you again.

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Response from Hayley on 16 Dec 2022
Thankyou for your review Jamie.

10/10 Excellent

Nico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Rooms were spacious and clean, serviced well with good quality bathroom amenities. Much better than most in this range.
Response from Hayley on 14 Dec 2022
Thankyou for your review. We hope you return in the future.

8/10 Good

Leo

Travelled with partner
Liked: Staff & service
It was a good basic motel at a reasonable price.
Response from sarah on 3 Dec 2022
Thank you for your review.

6/10 Okay

Tim

Stayed 2 nights in Nov 2022
Response from Hayley on 23 Nov 2022
Thankyou for your review.

8/10 Good

Graham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Items supplied to allow self service breakfast
Response from sarah on 7 Nov 2022
Thank you for your review.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022