Mal Hotels

"Excellent hotel. Very clean, modern and great reception staff. We were very happy with the rooms. We stayed one night as were passing onto Darjeeling. The evening meal in the roof top restaurant was a great experience. Very good food. Wonderful resturant staff. I would recommend this hotel for their service, high standards and great staff"

"Beautiful property, stunning views, very helpful staff - thank you for an amazing, peaceful stay!"

"Excellent hospitality "

"Yes"

"Its a beautiful, nostalgic throwback to a colonial India hillstation. Darjeeling is wonderful and this hotel has memories, from the posters and photis on the walls, of life back when. I stayed in the Tenzing Norgay block, with old somewhat faded photos of the great man along every inch of corridor. But not everything works...some of the lights, the bedsheets dont fit, the towels are worn. None of that distracted me from the historic atmosphere of old time luxury. The afternoon tea was great, as were all meals. And staff exceptional."

"Clean and safe. Excellent staff and service"

"The room was quite clean. The staff was very attentive and courteous. The food was great. The location is perfect. The grounds are well maintained."

"Rooms are clean and friendly staff"

"The room was great, lots of space, it was clean and well equiped. The bathroom also had everything a traveller could.posisbly need. It was also very easy to find and the reception staff were always eager to help. The breakfast was also good, in taste and variety. The only downside was the staff in the restaurant. I waited long periods and noone wanted to approach me, however I watched them talking to and serving indian customers very quickly. It made me feel very uncomfortable, as it felt like they clearly had double standards for me as a foreigner."