Mal Hotels

"Great hotel, very clean and the staff throughout were excellent. Restaurant was very good, beds comfortable and showers excellent. "

"The room was great, lots of space, it was clean and well equiped. The bathroom also had everything a traveller could.posisbly need. It was also very easy to find and the reception staff were always eager to help. The breakfast was also good, in taste and variety. The only downside was the staff in the restaurant. I waited long periods and noone wanted to approach me, however I watched them talking to and serving indian customers very quickly. It made me feel very uncomfortable, as it felt like they clearly had double standards for me as a foreigner."

"Well maintained rooms and good snacks served"

"Excellent hospitality. Staff was super friendly and helpful. Very comfortable stay. Only negative was the approach road which is in dire need of repair. "

"It was fine for an overnight stay. The neighborhood was sketchy, and I was afraid to walk outside alone. Luckily, you can order and get room service! The toilet in shower was down the hall."

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"What a lovely authentic place!"

"The staff was excellent and very responsive "

"Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out."