Mal Hotels

"The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill."

"Very clean and nice. Very nice shower head and very high for tall people like me (6’3”). "

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."

"What a lovely authentic place!"

"Everything was good expect the location. The hotel is in a ramp and sometimes cabs don't come till the hotel or they are not allowed. With kid and luggages it is very inconvinient."

"The staff was excellent and very responsive "

"Property itself is really good but surrounding is dirty…"

"Beautiful property and excellent management "

"The property is very nice and clean. But, I did not like the staff behaviour, they don't listen to your problems at all."