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The Rucksack Caratel - Jonker Wing

2.5 star property
Explore vibrant markets by day and relax in comfort by night. Enjoy easy access to local attractions with helpful staff.

Choose dates to view prices

In the heart of Bandar Hilir, The Rucksack Caratel - Jonker Wing offers a warm welcome with a restaurant and free in-room WiFi. Explore nearby Jonker Street Night Market, then unwind at the hotel's 24-hour front desk and luggage storage. With multilingual staff on hand to help you navigate Melaka, this hotel has left guests feeling cared for.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen

Standard Queen

Standard Queen

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier King

Premier King

Premier King

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Malacca City, The Rucksack Caratel - Jonker Wing is in the city centre. Chen Ho's Cultural Museum and Baba Nyonya Heritage Museum are cultural highlights, and travellers looking to shop may want to visit Jonker Street Night Market and Dataran Pahlawan Melaka Megamall. Maritime Museum Muzium Samudera and UK Fun Park are also worth visiting. Visit our Malacca City travel guide
Map
16, Jalan Laksamana, Bandar Hilir, Malacca City, 75000

What's nearby

  • Jonker Street – the centre street of Chinatown – was once renowned for its antique shops. However over the years it has turned to clothing and crafts outlets as well as restaurants. The best part of Jonker Street is the night market on Fridays and Saturdays that sells everything from tasty treats to cheap keepsakes. #AboveItAll #markets
    Jonker Street Night Market
    2 min walk - 0.2 km
  • The interior of this shopping mall.
    Dataran Pahlawan Melaka Megamall
    5 min walk - 0.5 km
  • A Famosa in Malaca. It´s the only remaining part of the ancient fortress of Malaca built by Alfonso D´ Alboquerque.
    A Famosa
    6 min walk - 0.5 km
  • Mille crepe cakes at Nadeje are really popular as they ooze with vanilla goodness at every single layer. Try the original before you order any other!
    Mahkota Parade Shopping Mall
    9 min walk - 0.8 km
  • Malacca River
    3 min walk - 0.3 km

Getting around

  • Malacca Intl. Airport (MKZ)
    18 min drive

Restaurants

  • Hard Rock Cafe Melaka
    3 min walk
  • The Coffee Jar
    3 min walk
  • Cendol Jam Besar Melaka
    1 min walk
  • The Street Kitchen
    1 min walk
  • Sri Kaveri Catering
    4 min walk

About this property

The Rucksack Caratel - Jonker Wing

Hotel near Jonker Street Night Market
The Rucksack Caratel - Jonker Wing provides a restaurant and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Multilingual staff, a 24-hour front desk and smoke-free property
  • A front desk safe and luggage storage
Room features
All guest rooms at The Rucksack Caratel - Jonker Wing include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 56.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 56.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Rucksack Caratel Jonker Wing Hotel Malacca
Rucksack Caratel Jonker Wing Hotel
Rucksack Caratel Jonker Wing Malacca
Rucksack Caratel Jonker Wing
The Rucksack Caratel Jonker Wing
The Rucksack Caratel - Jonker Wing Hotel
The Rucksack Caratel - Jonker Wing Malacca City
The Rucksack Caratel - Jonker Wing Hotel Malacca City

Frequently asked questions

Is The Rucksack Caratel - Jonker Wing pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Rucksack Caratel - Jonker Wing?

This hotel doesn't offer parking.

What time is check-in at The Rucksack Caratel - Jonker Wing?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at The Rucksack Caratel - Jonker Wing?

Checkout is at noon.

Where is The Rucksack Caratel - Jonker Wing located?

Located in Tetek, this hotel is within a 5-minute walk of Church of St. Francis Xavier and Jonker Street Night Market. Christ Church and The Stadthuys are just steps away.

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Reviews

The Rucksack Caratel - Jonker Wing Reviews

8.6

Excellent

9.0

Cleanliness

9.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 19 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Malacca

The hotel was in a perfect location, and it had a fantastic decor. It was the perfect place to come back and relax after spending a say in Malacca. The breakfast was good, and the lobby is inviting.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でスタッフの対応もフレンドリー
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オランダ広場至近のデザインホテル

部屋は多少狭め、眺望が無い、朝食は非常に簡素。ロケーションは非常に良い。
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfy room!
Stayed 1 night in Nov 2018
Verified

8/10 Good

Chee Meng

Liked: Staff & service, property conditions & facilities, room comfort

A family trip

Really good location. Overall happy stay. But bed was creaky and towels were stained.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Kin Tsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for money

Friendly staff. Quick check in. Clean room and lobby. Great location.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Good value ofr money. But internet connections need to be up-graded!
Stayed 1 night in Feb 2019
Verified

8/10 Good

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
マラッカの観光スポットに隣接しており、便利です。全てが徒歩圏内です。
Stayed 1 night in Jan 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location as we can walk to jonker street within 5mins The staff are friendly, while the room is fairly cosy and comfy. In addition, the hotel is distinctively designed.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy place
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Hip Boutique Hotel in the Heart of Malacca!

Fantastic location surrounded by sights of Malacca! Clean and decent place to lay your head after a long day out sightseeing. Areas for improvement: Stable/reliable WiFi connection, breakfast options for vegetarians.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Lot of mosquitos inside the room.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great location, very clean, exactly as pictured. My only complaints- 1) the walls are quite thin, so you can hear your neighbors’ every move, 2) the WiFi doesn’t have a good signal and annoyingly you must refresh your access every 30 minutes. Other than these two things, it was a great stay.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Huey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with exceptional service from the front desk employee. Only area for improvement: the whole washroom gets wet after shower.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Irene

Liked: Staff & service
Disliked: Room comfort

Good location but noisy.

Rooms are not soundproof.can hear the slamming of doors & noises etc. The sink is outside the bathroom. Water flood in the bathroom to the toilet bowl area after every bath. Terrible. It’s the design flaw. Housekeeping is terrible, did not refill toilet roll, tissue box, sleepers etc. The windows faced a concrete wall, cleverly decorated with plastic plants. But the room looks dark.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con muy buena ubicación, habitación sencilla pero comida, precio razonable
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I had a splendid stay at The Rucksack Caratel - Jonker Wing. Initially we walked to the Garden Wing, and thankfully the staff guided us the way to the Jonker Wing (only a 8-10 min walk away) and even provided their own customised map of Malacca together with a list of food places recommended. We used the list to visit many places and enjoyed the food so much. The room was amazing - comfortable and did not lack any facilities, not to mention the affordable rates. Staff was also very friendly and helpful. Breakfast served was pretty good too. Highly recommended place to stay at, would stay there again if I return to Malacca.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For another stay

Friendly staff, ease of communication, location ideal to various hot spots.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

indigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 정말 좋음

광장에서 몇 걸음만 가면 된다. 직원들은 매우 친절하고 친근했다. 방은 깨끗하고 모든게 만족스러웠지만 에어컨 리모컨이 없고 현관문 옆에서만 조절할 수 있어서 약간 불편했다. 외부를 볼 수 없어 약간 답답하기도 한 부분을 센스있는 인테리어로 대신했다. 매우 만족스러운 호텔이었다.
Stayed 4 nights in Apr 2018
Verified

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Rucksack

The stay was awesome. It was only there when I realized that the location of the hotel is almost at the center of places of interest. Just a reminder that if you want to have your room cleaned, you have to hang the clean up room tag at the door, unlike in hotels, no need to do this.
Verified

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommended

Highly recommended, especially if it’s your first visit to Melaka. Beside the superb location; the room is clean and comfortable. The hotel staff (Daniel) was super friendly and helpful!
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic hotel room, very comfortable!

I spent a lot of time trying to find the right place in Melaka. I was going to be traveling solo for the first time and wanted a room that would be comfortable as well as a location that would be convenient. Upon checking in at Rucksack, I was greeted by a very friendly woman at reception who provided a map and made great restaurant recommendations for dinner that night. I didn't realize I would need to put down 100 Ringit deposit, so be sure to have cash handy. In terms of the hotel itself, the lobby area was slightly different than what I expected but had everything you could need - good lounge space and a delicious breakfast buffet (I enjoyed the waffles and maple syrup each morning). The room was fantastic. I felt like I was in a chic NY city boutique hotel that would cost $500 a night. The location was steps from Dutch Square, the river, and Jonker Street (though be aware that the market there only takes place on weekends). I would absolutely recommend this place!
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is really ideal for a weekend getaway to Malacca. It is just a 3 minutes walk to Jonker Street and the Riverside. The room is cosy and the hotel staff are really friendly. The breakfast spread is not a lot, but it is simple and good. It is also very convenient to explore Malacca from the hotel's location! There is nothing not to like about this space (:
Stayed 1 night in Mar 2018
Verified

8/10 Good

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt beliggende hotel i hjertet af byen. Eneste minus det lugter
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near night market. Good location.

I love this hotel and the staff is very friendly. Simple and tasty breakfast. Clean and comfortable room.
Stayed 2 nights in Dec 2017