Malad West Holidays

Nice hotel, nice room.

Great hotel, small and intimate. Very good staff and room was spotless. Thank you for making our stay memorable. Regards Alison

I had a thoroughly enjoyable short stay at the Residency Fort Hotel. Staff were great, friendly and approachable. The buffet breakfast was excellent and the guys who work in the restaurant were the best. A few things needed replacing in my room but it wasn’t an issue. Will definitely stay again.

Rooms weren’t as up to date as advertised and the internet didn’t work the whole time we were there. No alternative solution either.

I usually stay at five-stars when I’m in Mumbai, splurging a little bit while still finding a good deal online that fits within my budget. But Mumbai hotel prices have gotten out of control and this time they were unusually high at my usual spots, so I booked The Ambassador (a slightly dated 4 Star) instead — and I’m genuinely glad I did. The location, right off Marine Drive, was perfect for me. The room/suite was spacious, clean, and tastefully done, with a sense of quiet elegance rather than flash. The bathroom was excellent, and the shower had fantastic water pressure, which honestly makes or breaks a stay for me. What really stood out was the classic Indian hotel vibe. The Ambassador may seem a bit dated in terms of design, but I actually like that they don’t seem to be trying to imitate a modern Western luxury brand — to me, that’s exactly its strength. Think dark wood, traditional artwork, bas-relief details, and general old-world charm. It felt nostalgic in the best way, reminding me of the heyday of 1980s and 1990s Bombay — refined, confident, and unpretentious. Breakfast was good and satisfying — fresh, tasty, and well prepared, though the variety was a bit limited. Service throughout the hotel was warm and attentive. Overall, for the price point, this was excellent value. A comfortable, classy stay with character and history. I would happily stay again and recommend it to friends looking for something authentic and well run rather than cookie-cutter luxury.