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Hello MohammedThank you for your review and we are glad you stayed with us. We hope to have you back soon.Best regardsÁlvaroReception
2/10 Terrible
Noah
12 May 2024
Very poor for the price
Noah
Stayed 2 nights in May 2024
Response from Álvaro, Recepción on 14 May 2024
Hello NoahWe are sorry that your stay was not to your liking. Thank you for your sincerity, we hope that next time your stay with us will be a great one.Best regardsÁlvaroReception
The hotel is clean. They can hold your luggage if you arrive before check-in time. There is a full-size grocery store right downstairs. You can take the 35 bus to the Gibralfaro Castle from one or two blocks in front of the hotel.
Carlos Alejandro
Stayed 1 night in Mar 2024
Response from Alba B, Recepción on 2 Apr 2024
Hello Carlos!Thank you for your wonderful review. We are very happy to hear that you enjoyed your stay with us. Best regards.Alba B,ReceptionCasual del Mar Malaga
Convenient location, close to central station and the centre of Malaga. Friendly helpful staff
Holly
Stayed 5 nights in Jan 2024
Response from Irene D- Recepción on 30 Jan 2024
Thank you for your evaluation, Holly.It makes us very happy to know that you had a pleasant stay with us!
6/10 Okay
Julio
Travelled with family
24 Jan 2024
Liked: Cleanliness
Average hotel
Noisy water pipes at all hours. Breakfast basic.
Julio
Stayed 2 nights in Jan 2024
Response from Irene D- Recepción on 30 Jan 2024
Thanks for your comment, Julio.We are sorry about what happened to the noise. We have already taken note of the matter.We hope to see you again and be able to improve the experience.Kind regards.
Gracias por tu valoración, Ericka.¡Esperamos volver a verte pronto y repetir la experiencia!Un saludo.
6/10 Okay
Verified traveller
11 Jan 2024
Liked: Cleanliness, staff & service
Modern hotel but pricey given amenities
Nice and modern hotel. Good location near the train station and a shopping mall. Small shower. Poor noise cancelation. No safe box in the room. All in all, quite pricey.
Verified traveller
Stayed 1 night in Dec 2023
Response from Irene D- Recepción on 30 Jan 2024
Thanks for your comment.We are sorry for what happened during your stay. We take note of what you tell us.We hope to see you soon and improve the experience!
Bella struttura, piccola, riservata, ristrutturata da poco, efficiente e funzionale. A 1 km dal centro raggiungibile tranquillamente a piedi. Ottimi i collegamenti, autobus e metro li vicini. Perfetta per visitare la città.
Alessandro
Stayed 4 nights in Dec 2023
Response from Irene D- Recepción on 30 Jan 2024
Grazie per il tuo commento, Alessandro.Siamo lieti che tu abbia trascorso un soggiorno piacevole.Speriamo di rivedervi presto!
8/10 Good
Scott
20 Dec 2023
Liked: Cleanliness, staff & service
Scott
Stayed 1 night in Dec 2023
Response from Irene D- Recepción on 27 Dec 2023
Thank you for your evaluation.We hope to welcome you again soon.
Spacious room, a bit bare but very clean. Reception staff all very helpful and welcoming. Breakfast buffet ok. Very convenient: 20’ walk to centre. 2’ to Malaga Central station and Guadalmedina Metro station (in opposite directions).
Mark
Stayed 3 nights in Dec 2023
Response from Irene D- Recepción on 7 Dec 2023
Thanks for your review, MarkIt is very valuable to us.We hope to see you again soon!
10/10 Excellent
Fudong
28 Nov 2023
Fudong
Stayed 3 nights in Nov 2023
Response from Irene D- Recepción on 27 Dec 2023
Thank you for your evaluation.We hope to welcome you again soon.
Property conveniently located by the rail station and is clean. The property is located in a large block of flats and shares the plumbing with the same. Its very noisy and will wake you up as waste water is running constantly through pipes in the walls from the pipes upstairs. Be warned, the staff don't care and it will wake you up.
les
Stayed 2 nights in Oct 2023
Response from Irene D- Recepción on 21 Oct 2023
Thanks for your comment.We are sorry for what happened during your stay. We work every day to improve. Our staff is always available for anything they can help with.Kind regards.
the property area itself wasn't great but very close to areas that are...the hotel itself I couldn't fault...friendly staff, clean room, great facilities and the breakfast was actually one of the best I've had on holiday...would definitely recommend to others
Sameer
Stayed 1 night in Oct 2023
Response from Irene D- Recepción on 21 Oct 2023
Thanks for your comment.We are glad to know that you had a pleasant stay with us.We hope to see you again soon!
Good location just round the corner from the central Train station. About 15 minutes walk to the centre of Malaga. Nice breakfast and the staff were very friendly.
Susan
Stayed 2 nights in Oct 2023
Response from Marta I. - Recepción on 13 Oct 2023
Thank you for sharing your experience, Susan.We are so happy to know that you spent a good time at the hotel and that you enjoyed the location and the breakfast.We hope we can welcome you soon again.Kind regards
8/10 Good
Roger
11 Oct 2023
Roger
Stayed 1 night in Oct 2023
Response from Marta I. - Recepción on 13 Oct 2023
Thank you for sharing your experience with us, Roger.We hope you choose us again if you come back to the wonderful city of Malaga.Kind regards,
check-in was slow - room not ready at 2pm - same as my last visit so for me it is a regular and common issue. Rooms are well maintained, good location and good breakfast
Ian
Stayed 4 nights in Sep 2023
Response from Marta I. - Recepción on 7 Oct 2023
Hello Ian,Thank you for sharing your experience. We are sorry to know that your check-in was slow. We work hard everyday to offer the best service we can. On the other hand, we are so happy to know that your stay was nice and that you enjoyed the room, the location and the breakfast.We hope you choose us again in future visits to Málaga.Kind regards,
Good location, clean room and adequate breakfast. Great for short stay in Malaga.
Enda
Stayed 2 nights in Aug 2023
Response from Marta I. - Recepción on 13 Sept 2023
Thank you for sharing your experience, Enda. Your opinion is so important for us.We are happy to hear that you had a nice stay and we hope you can visit us soon again.Kind regards,
Response from Esperanza L. Reception on 4 Sept 2023
Hello Inés,Thank you very much for your review, it is very important for us. Regarding your booking, it was an interior room so the window was not facing the street but an interior courtyard.We hope to see you again.Best regards,
Centrally located hotel, next to a supermercado which is helpful. Would recommend as staff are friendly, rooms are clean and facilities very good.
Devikumar
Stayed 5 nights in Aug 2023
Response from Marta I. - Recepción on 31 Aug 2023
Thank you so much for your wonderful rate, Devikumar. We will be very happy to welcome you again soon.Kind regards
8/10 Good
Maxwell
Travelled with partner
23 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
We liked the concept of the cool rooms but they seemed a bit cheaply put together. The breakfast was just OK. I would have liked a room safe. The room was large, with a comfortable bed. The shower and bathroom were very large as well. The location was excellent. It would be nice to be able to get ice in the hotel somewhere.
Maxwell
Stayed 4 nights in Aug 2023
Response from Esperanza L. Reception on 25 Aug 2023
Hi Maxwell,We are very happy to read that your experience with us was a good one and that you enjoyed the room and its spaciousness. We would like to inform you that we have a safe in the hotel at reception in case you need to use it on your next visit.We take note of your suggestion.Best regards,
8/10 Good
Tracey
Travelled with group
21 Aug 2023
Great large rooms
Tracey
Stayed 1 night in Aug 2023
Response from Marta I. - Recepción on 22 Aug 2023
Thank you for taking a few minutes to rate us, Tracey.We are so happy to know that your had a nice stay and we hope we can welcome you soon again.Kind regards
No sabes la alegría que nos ha dado leer tu excelente puntuación, Victor.Esperamos que puedas volver a visitarnos muy pronto. Te esperamos con los brazos abiertos.Un saludo,
Very clean. But more like a hostel than a hotel. Very very basic. Bed comfortable, shower good. Reception staff missing for long periods of time. Luggage storage unlocked, unsecured, anyone could just walk in off the street and take luggage.
Verified traveller
Stayed 1 night in Jul 2023
Response from Irene D- Recepción on 5 Aug 2023
Thanks for your comment.We are sorry that you did not like our hotel. It is a 3-star city hotel, since it has what is necessary for the category.Regarding the locker, it has a key. It may be open at any time that customers are collecting or storing their luggage.We are sorry for what may have inconvenienced your stay.Kind regards.
Would definitely recommend.
Great location - 4 train stops from airport and 1 minute walk from station to hotel. 10-15 walk to port area / central Malaga. Good breakfast choices for a small hotel.
Great staff - helpful, friendly and even delivered a birthday surprise to our room when we realised we were celebrating our son’s 18th birthday.
We had 2 x standard twin rooms but one was definitely superior to the other (size mainly). Slightly disconcerting sound of running water in our room on and off - as if a central waste pipe ran through our wall!
Alison
Response from Marta I. - Recepción on 18 Jul 2023
Hello Alison,Thank you for your feedback. We are glad to hear that your stay was enjoyable and the rooms were comfortable for you. We are sorry for the inconvenience caused by the noise from the pipes. We have made a note of this so that we can continue to improve.We look forward to welcoming you back soon.Kind regards,
Thank you for rating us. Best regards, Alba B, Reception
6/10 Okay
ana
12 Jul 2023
Disliked: Staff & service
Not 3 stars
ana
Stayed 2 nights in Jul 2023
Response from Marta I. - Recepción on 18 Jul 2023
Hello Ana,We are sorry to hear that your experience at the hotel did not live up to your expectations. Please do not hesitate to share your suggestions to help us continue to improve.Kind regards,
The hotel was convenient, clean, the breakfast was good and the staff were helpful. All you could ask for.
Peter
Stayed 1 night in Jun 2023
Response from Marta I. - Recepción on 5 Jul 2023
Hello Peter,You can't imagine how happy we are to hear that your Casual experience was perfect. We look forward to welcoming you back very soon.Best regards,
Plus points excellent location. Clean and air conditioning is a dream. Staff friendly.
Negative points rooms not very sound proof. Also had dogs stay one night and they barked all night. Breakfast choice not great. Also my daughter cannot have dairy and no one knew if scrambled egg had milk in. I would say good for short stays.
Teresa
Stayed 5 nights in Jun 2023
Response from Marta I. - Recepción on 5 Jul 2023
Hello Teresa,Thank you for taking a few moments to rate us. We are glad that your overall stay was enjoyable. On the other hand, we are sorry for the inconvenience caused by the soundproofing in the room and during breakfast. We have made a note of this and will pass it on to the relevant department for further improvement.Kind regards,
10/10 Excellent
Sergio
Travelled with family
23 Jun 2023
Liked: Property conditions & facilities
The staff is exceptionally helpful and always carries a smile- most especially Irene at the front desk. Their attention to cleanliness is superb. We will definitely stay here again when back to Málaga.
Sergio
Stayed 4 nights in Jun 2023
Response from Irene D- Recepción on 26 Jun 2023
Thank you very much for your comment, Sergio.We are very glad that you had a pleasant stay.It would be a pleasure to see you again!See you soon!
The smell, strong paint like smell in a hall by my room and strong canalization smell in my room. I had “Do not disturb” sign on my door during my stay and still maid opened the door and walked in without my authorization.
Iryna
Stayed 2 nights in Jun 2023
Response from Irene D- Recepción on 22 Jun 2023
Thanks for your comment, IrynaWe are sorry for what happened during your stay. We will notify the corresponding department. We hope to see you again and to improve the experience.Kind regards.
Not the best area but within 10 mins walking to the main shopping area.
Christine
Stayed 2 nights in Jun 2023
Response from Marta I. - Recepción on 17 Jun 2023
Hello Christine,Thank you for sharing your experience with us. We are glad that your experience was nice and we hope we can welcome you soon again.Kind regards,
Hello Winston Jose,We were very happy to read that your Casual experience was perfect and that the location was convenient for you.We hope you will choose us again if you stay again in the wonderful city of Malaga.Best regards
10/10 Excellent
Regan
18 May 2023
Liked: Cleanliness, staff & service
Regan
Stayed 1 night in May 2023
Response from Alba B, Recepción on 20 May 2023
Thank you for your wonderful rating. Best regards,
Good hotel for a brief stay, clean room, staff helpful.
cathleen
Response from Marta I. - Recepción on 18 May 2023
Hello Cathleen,We appreciate you taking a few minutes to share your experience. It is a joy for us to know that you enjoyed your stay, as we strive every day to do our best in everything we do.We look forward to welcoming you back soon.Kind regards,