Standard Twin Room

Reviews of Casual del Mar Málaga

3 out of 5
Casual del Mar Málaga
Avenida de la Aurora, 9, Málaga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 634 reviews" "
Rating 8 - Good. 240 out of 634 reviews" "
Rating 6 - Okay. 42 out of 634 reviews" "
Rating 4 - Poor. 7 out of 634 reviews" "
Rating 2 - Terrible. 3 out of 634 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff.
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia, Carcavelos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Irene D., - Recepción on 22 May 2024
Gracias por tu valoración, Cynthia.¡Esperamos volver a tenerte entre nosotros muy pronto!Un saludo.

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, would go again.
Stayed 1 night in May 2024
Response from Álvaro, Recepción on 14 May 2024
Hello MohammedThank you for your review and we are glad you stayed with us. We hope to have you back soon.Best regardsÁlvaroReception

2/10 Terrible

Noah

Very poor for the price
Stayed 2 nights in May 2024
Response from Álvaro, Recepción on 14 May 2024
Hello NoahWe are sorry that your stay was not to your liking. Thank you for your sincerity, we hope that next time your stay with us will be a great one.Best regardsÁlvaroReception

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Apr 2024
Response from Álvaro, Recepción on 14 May 2024
Hello TeresitaThank you for your review, we are glad you chose to stay with us. We hope to see you again soon.Best regardsÁlvaroReception

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable hotel close to train station and walking distance to shopping, restaurants and the beach!
Stayed 1 night in Apr 2024
Response from Alba B, Recepción on 2 May 2024
Hello!Thank you for your feedback. We are very glad that you enjoyed your stay with us.We hope to see you again. Best regards.Alba B,Front desk

10/10 Excellent

Carlos Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean. They can hold your luggage if you arrive before check-in time. There is a full-size grocery store right downstairs. You can take the 35 bus to the Gibralfaro Castle from one or two blocks in front of the hotel.
Stayed 1 night in Mar 2024
Response from Alba B, Recepción on 2 Apr 2024
Hello Carlos!Thank you for your wonderful review. We are very happy to hear that you enjoyed your stay with us. Best regards.Alba B,ReceptionCasual del Mar Malaga

10/10 Excellent

duane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to everything walking castle and beach walk etc. Lots of food options close to hotel
Stayed 2 nights in Mar 2024
Response from Alba B, Recepción on 11 Mar 2024
Gracias por tu puntuación. Nos alegra que hayas disfrutado de tu estancia con nosotros. Un saludo, Alba B,Front desk

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Marta I. - Recepción on 22 Feb 2024
Thank you for taking a few minutes to rate us, Ankit. We hope we can welcome you soon again.Kind regards,

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to central station and the centre of Malaga. Friendly helpful staff
Stayed 5 nights in Jan 2024
Response from Irene D- Recepción on 30 Jan 2024
Thank you for your evaluation, Holly.It makes us very happy to know that you had a pleasant stay with us!

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness
Average hotel
Noisy water pipes at all hours. Breakfast basic.
Stayed 2 nights in Jan 2024
Response from Irene D- Recepción on 30 Jan 2024
Thanks for your comment, Julio.We are sorry about what happened to the noise. We have already taken note of the matter.We hope to see you again and be able to improve the experience.Kind regards.

10/10 Excellent

Ericka

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Muy limpio y espacioso
Stayed 1 night in Jan 2024
Response from Irene D- Recepción on 30 Jan 2024
Gracias por tu valoración, Ericka.¡Esperamos volver a verte pronto y repetir la experiencia!Un saludo.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Modern hotel but pricey given amenities
Nice and modern hotel. Good location near the train station and a shopping mall. Small shower. Poor noise cancelation. No safe box in the room. All in all, quite pricey.
Stayed 1 night in Dec 2023
Response from Irene D- Recepción on 30 Jan 2024
Thanks for your comment.We are sorry for what happened during your stay. We take note of what you tell us.We hope to see you soon and improve the experience!

8/10 Good

Alessandro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, piccola, riservata, ristrutturata da poco, efficiente e funzionale. A 1 km dal centro raggiungibile tranquillamente a piedi. Ottimi i collegamenti, autobus e metro li vicini. Perfetta per visitare la città.
Stayed 4 nights in Dec 2023
Response from Irene D- Recepción on 30 Jan 2024
Grazie per il tuo commento, Alessandro.Siamo lieti che tu abbia trascorso un soggiorno piacevole.Speriamo di rivedervi presto!

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Irene D- Recepción on 27 Dec 2023
Thank you for your evaluation.We hope to welcome you again soon.

10/10 Excellent

Claire

Liked: Staff & service, amenities, property conditions & facilities
A great stay ,staff very helpful ,great facilities and close to centre and transport links
Stayed 4 nights in Dec 2023
Response from Irene D- Recepción on 27 Dec 2023
Thanks for your comment.We are glad to know that you had a pleasant stay with us. We work every day for it.We hope to welcome you again soon!

6/10 Okay

Mariadofe

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Marta I. - Recepción on 12 Dec 2023
Thank you for sharing your experience, Mariadofe. We hope you can visit us soon again.Kind regards,

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and welcoming
Spacious room, a bit bare but very clean. Reception staff all very helpful and welcoming. Breakfast buffet ok. Very convenient: 20’ walk to centre. 2’ to Malaga Central station and Guadalmedina Metro station (in opposite directions).
Stayed 3 nights in Dec 2023
Response from Irene D- Recepción on 7 Dec 2023
Thanks for your review, MarkIt is very valuable to us.We hope to see you again soon!

10/10 Excellent

Fudong

Stayed 3 nights in Nov 2023
Response from Irene D- Recepción on 27 Dec 2023
Thank you for your evaluation.We hope to welcome you again soon.

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic and clean, nothing fancy. Staff was kind. Small mini fridge was nice to have.
Stayed 2 nights in Nov 2023
Response from Irene D- Recepción on 13 Nov 2023
Thank you for your assessment, Kelly.We look forward to seeing you again!Kind regards,

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the job done. Nothing fancy. Was clean.
Response from Irene D- Recepción on 13 Nov 2023
Thank you for your assessment, MadeleineWe look forward to seeing you again

8/10 Good

michael

Stayed 1 night in Oct 2023
Response from Irene D- Recepción on 13 Nov 2023
Gracias por tu valoración, Michael.Esperamos volver a recibirte pronto!Un saludo

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. The rooms are very functional & whimsical. It’s close to main attractions
Stayed 1 night in Oct 2023
Response from Irene D- Recepción on 4 Nov 2023
Thank you for your comment, Martha.We hope to see you soon!

2/10 Terrible

les

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property conveniently located by the rail station and is clean. The property is located in a large block of flats and shares the plumbing with the same. Its very noisy and will wake you up as waste water is running constantly through pipes in the walls from the pipes upstairs. Be warned, the staff don't care and it will wake you up.
Stayed 2 nights in Oct 2023
Response from Irene D- Recepción on 21 Oct 2023
Thanks for your comment.We are sorry for what happened during your stay. We work every day to improve. Our staff is always available for anything they can help with.Kind regards.

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property area itself wasn't great but very close to areas that are...the hotel itself I couldn't fault...friendly staff, clean room, great facilities and the breakfast was actually one of the best I've had on holiday...would definitely recommend to others
Stayed 1 night in Oct 2023
Response from Irene D- Recepción on 21 Oct 2023
Thanks for your comment.We are glad to know that you had a pleasant stay with us.We hope to see you again soon!

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location just round the corner from the central Train station. About 15 minutes walk to the centre of Malaga. Nice breakfast and the staff were very friendly.
Stayed 2 nights in Oct 2023
Response from Marta I. - Recepción on 13 Oct 2023
Thank you for sharing your experience, Susan.We are so happy to know that you spent a good time at the hotel and that you enjoyed the location and the breakfast.We hope we can welcome you soon again.Kind regards

8/10 Good

Roger

Stayed 1 night in Oct 2023
Response from Marta I. - Recepción on 13 Oct 2023
Thank you for sharing your experience with us, Roger.We hope you choose us again if you come back to the wonderful city of Malaga.Kind regards,

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just a trip to malaga
check-in was slow - room not ready at 2pm - same as my last visit so for me it is a regular and common issue. Rooms are well maintained, good location and good breakfast
Stayed 4 nights in Sep 2023
Response from Marta I. - Recepción on 7 Oct 2023
Hello Ian,Thank you for sharing your experience. We are sorry to know that your check-in was slow. We work hard everyday to offer the best service we can. On the other hand, we are so happy to know that your stay was nice and that you enjoyed the room, the location and the breakfast.We hope you choose us again in future visits to Málaga.Kind regards,

10/10 Excellent

RAMON, PEMBROKE PINES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Alba B, Recepción on 22 Sept 2023
Muchas gracias por tu maravillosa puntuación. Un saludo, Alba B, Recepción

8/10 Good

Tracey

Stayed 2 nights in Sep 2023
Response from Marta I. - Recepción on 28 Sept 2023
Thank you for sharing your opinion with us, Tracey.We hope you choose us again if you come back to the wonderful city of Malaga.Kind regards,

8/10 Good

Enda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short stay in Malaga
Good location, clean room and adequate breakfast. Great for short stay in Malaga.
Stayed 2 nights in Aug 2023
Response from Marta I. - Recepción on 13 Sept 2023
Thank you for sharing your experience, Enda. Your opinion is so important for us.We are happy to hear that you had a nice stay and we hope you can visit us soon again.Kind regards,

10/10 Excellent

Ines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room didn't have windows.
Stayed 3 nights in Aug 2023
Response from Esperanza L. Reception on 4 Sept 2023
Hello Inés,Thank you very much for your review, it is very important for us. Regarding your booking, it was an interior room so the window was not facing the street but an interior courtyard.We hope to see you again.Best regards,

10/10 Excellent

Devikumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located hotel, next to a supermercado which is helpful. Would recommend as staff are friendly, rooms are clean and facilities very good.
Stayed 5 nights in Aug 2023
Response from Marta I. - Recepción on 31 Aug 2023
Thank you so much for your wonderful rate, Devikumar. We will be very happy to welcome you again soon.Kind regards

8/10 Good

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We liked the concept of the cool rooms but they seemed a bit cheaply put together. The breakfast was just OK. I would have liked a room safe. The room was large, with a comfortable bed. The shower and bathroom were very large as well. The location was excellent. It would be nice to be able to get ice in the hotel somewhere.
Stayed 4 nights in Aug 2023
Response from Esperanza L. Reception on 25 Aug 2023
Hi Maxwell,We are very happy to read that your experience with us was a good one and that you enjoyed the room and its spaciousness. We would like to inform you that we have a safe in the hotel at reception in case you need to use it on your next visit.We take note of your suggestion.Best regards,

8/10 Good

Tracey

Travelled with group
Great large rooms
Stayed 1 night in Aug 2023
Response from Marta I. - Recepción on 22 Aug 2023
Thank you for taking a few minutes to rate us, Tracey.We are so happy to know that your had a nice stay and we hope we can welcome you soon again.Kind regards

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Marta I. - Recepción on 17 Aug 2023
No sabes la alegría que nos ha dado leer tu excelente puntuación, Victor.Esperamos que puedas volver a visitarnos muy pronto. Te esperamos con los brazos abiertos.Un saludo,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean basic hotel
Very clean. But more like a hostel than a hotel. Very very basic. Bed comfortable, shower good. Reception staff missing for long periods of time. Luggage storage unlocked, unsecured, anyone could just walk in off the street and take luggage.
Stayed 1 night in Jul 2023
Response from Irene D- Recepción on 5 Aug 2023
Thanks for your comment.We are sorry that you did not like our hotel. It is a 3-star city hotel, since it has what is necessary for the category.Regarding the locker, it has a key. It may be open at any time that customers are collecting or storing their luggage.We are sorry for what may have inconvenienced your stay.Kind regards.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super duper I loved it!
Another great motel! Just perfect and I loved the breakfast at the cafe next door, the best I had in Spain! I had the English breakfast...
Stayed 2 nights in Jul 2023
Response from Marta I. - Recepción on 24 Jul 2023
Thank you for your wonderful rate, Dan.We are so glad that you spent a good time at the hotel and we hope we can welcome you soon again.Kind regards

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Marta I. - Recepción on 19 Jul 2023
Thank you for your wonderful rate, Ian.We hope we can welcome you soon again.Kind regards.

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend. Great location - 4 train stops from airport and 1 minute walk from station to hotel. 10-15 walk to port area / central Malaga. Good breakfast choices for a small hotel. Great staff - helpful, friendly and even delivered a birthday surprise to our room when we realised we were celebrating our son’s 18th birthday. We had 2 x standard twin rooms but one was definitely superior to the other (size mainly). Slightly disconcerting sound of running water in our room on and off - as if a central waste pipe ran through our wall!
Response from Marta I. - Recepción on 18 Jul 2023
Hello Alison,Thank you for your feedback. We are glad to hear that your stay was enjoyable and the rooms were comfortable for you. We are sorry for the inconvenience caused by the noise from the pipes. We have made a note of this so that we can continue to improve.We look forward to welcoming you back soon.Kind regards,

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Alba B, Recepción on 18 Jul 2023
Thank you for rating us. Best regards, Alba B, Reception

6/10 Okay

ana

Disliked: Staff & service
Not 3 stars
Stayed 2 nights in Jul 2023
Response from Marta I. - Recepción on 18 Jul 2023
Hello Ana,We are sorry to hear that your experience at the hotel did not live up to your expectations. Please do not hesitate to share your suggestions to help us continue to improve.Kind regards,

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good, conveient with helpful staff
The hotel was convenient, clean, the breakfast was good and the staff were helpful. All you could ask for.
Stayed 1 night in Jun 2023
Response from Marta I. - Recepción on 5 Jul 2023
Hello Peter,You can't imagine how happy we are to hear that your Casual experience was perfect. We look forward to welcoming you back very soon.Best regards,

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plus points excellent location. Clean and air conditioning is a dream. Staff friendly. Negative points rooms not very sound proof. Also had dogs stay one night and they barked all night. Breakfast choice not great. Also my daughter cannot have dairy and no one knew if scrambled egg had milk in. I would say good for short stays.
Stayed 5 nights in Jun 2023
Response from Marta I. - Recepción on 5 Jul 2023
Hello Teresa,Thank you for taking a few moments to rate us. We are glad that your overall stay was enjoyable. On the other hand, we are sorry for the inconvenience caused by the soundproofing in the room and during breakfast. We have made a note of this and will pass it on to the relevant department for further improvement.Kind regards,

10/10 Excellent

Sergio

Travelled with family
Liked: Property conditions & facilities
The staff is exceptionally helpful and always carries a smile- most especially Irene at the front desk. Their attention to cleanliness is superb. We will definitely stay here again when back to Málaga.
Stayed 4 nights in Jun 2023
Response from Irene D- Recepción on 26 Jun 2023
Thank you very much for your comment, Sergio.We are very glad that you had a pleasant stay.It would be a pleasure to see you again!See you soon!

6/10 Okay

Iryna, Bay Harbor Island

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The smell, strong paint like smell in a hall by my room and strong canalization smell in my room. I had “Do not disturb” sign on my door during my stay and still maid opened the door and walked in without my authorization.
Stayed 2 nights in Jun 2023
Response from Irene D- Recepción on 22 Jun 2023
Thanks for your comment, IrynaWe are sorry for what happened during your stay. We will notify the corresponding department. We hope to see you again and to improve the experience.Kind regards.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best area but within 10 mins walking to the main shopping area.
Stayed 2 nights in Jun 2023
Response from Marta I. - Recepción on 17 Jun 2023
Hello Christine,Thank you for sharing your experience with us. We are glad that your experience was nice and we hope we can welcome you soon again.Kind regards,

10/10 Excellent

Winston Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2023
Response from Marta I. - Recepción on 12 Jun 2023
Hello Winston Jose,We were very happy to read that your Casual experience was perfect and that the location was convenient for you.We hope you will choose us again if you stay again in the wonderful city of Malaga.Best regards

10/10 Excellent

Regan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Alba B, Recepción on 20 May 2023
Thank you for your wonderful rating. Best regards,

8/10 Good

cathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a brief stay, clean room, staff helpful.
Response from Marta I. - Recepción on 18 May 2023
Hello Cathleen,We appreciate you taking a few minutes to share your experience. It is a joy for us to know that you enjoyed your stay, as we strive every day to do our best in everything we do.We look forward to welcoming you back soon.Kind regards,