Very grateful for your nice words. We are waiting for you again. a big greeting.

Thank you very much for your evaluation!Our establishment does not have a kitchen, the microwave is for some customers who want to heat something but we do not have a kitchen, however, we provide those who ask for it, plates, cutlery, glasses, ect.Thank you very much.

Thank you very much for your evaluation and we hope to see you again soon

Dear client here in Spain, it is said, a liar is caught before a lame person. The day after his arrival he went to reception asking to cancel the rest of the night of his stay, the first thing I asked him as the owner was if there was a problem with the room, to which he answered me emphatically that no, that I had a personal problem and had to leave and you had already contacted the agency to request the cancellation of a reservation you made and from which I accept the conditions of the reservation with expedia.com and they answered that your reservation could not be canceled and you continued insisting, when the agency's response was that if he could leave but that his money was not going to be refunded, he continued the rest of his contracted nights, so he lied to try to take advantage of obtaining an advantageous price when reserving more nights with conditions restrictive, now, imagine that you would like to spend your nights and the hotel tells you that you have to leave because there is a client who is willing to pay triple what that you have paid, surely it would not seem legal to you because the reservation is a contract where the hotel offers you accommodation at a certain price for the contracted nights in exchange for the commitment that you will pay for what has been agreed, neither more nor less, lying to obtain a profit and then blackmail to get away with it is the least bit of a miserable person. The fundamentals of society are for civilized people and it has proven to be dishonest, mean and unscrupulous, luckily people read the comments and replies.

Muchas gracias!. Tendremos mucho más cuidado durante el día con la limpieza para minimizar el ruido. Gracias por su comentario.

Gracias

Muchas gracias

Muchas gracias

Thanks and see you soon

Tanks

Muchas gracias por vuestras palabras

Good morning, You made a reservation through an online agency and since you needed to stay in two rooms, they decided to make two reservations at the same time in the same establishment, one of them through hotels.com. You have not booked directly with the hotel, I did it through from a page that buys and sells the reservations through a third party, this has caused the problem and the agency agreed to refund the reservation because it understands that the fault is not the hotel's, because if it were the hotel's fault we would have to take responsibility. of the rehousing payment, we understand your frustration but it is not our responsibility.

Good morning, You made a reservation through an online agency and since you needed to stay in two rooms, they decided to make two reservations at the same time in the same establishment, one of them through hotels.com. You have not booked directly with the hotel, I did it through from a page that buys and sells the reservations through a third party, this has caused the problem and the agency agreed to refund the reservation because it understands that the fault is not the hotel's, because if it were the hotel's fault we would have to take responsibility. of the rehousing payment, we understand your frustration but it is not our responsibility.

Thank you very much for your review, we are delighted to have had you in our home, and we hope to see you again

Muchas gracias por alojarse con nosotros! .-)

Muchas gracias!

Muchas gracias por sus palabras!, esperamos verlas pronto.

Thank you very much for your evaluation, delighted to have had you in our house. The interior patio is closed when we leave to give privacy to the rooms that face the patio, but we have the front patio with a beautiful garden and tables so that you can enjoy 24 hours. A big greeting.

Muchas gracias por su valoración.

Muchas gracias!.

Muchas gracias! 🌟

Buongiorno, grazie per la vostra valutazione, le camere vengono consegnate pulite e per quanto riguarda la pulizia, se gli ospiti lasciano le valigie aperte e per terra invece di usare l'armadio, non siamo autorizzati a spazzare il pavimento per ovvi motivi

Buenos días Estimada Maria. Lamentamos su mala experiencia. Le dimos algunas alternativas pero no le encajaron. Lo bueno es que pudimos resolver.

Gracias por su valoración

Muchas gracias!

Muchas gracias familia, para nosotros fue un placer!. Feliz fin de año.

Muchas gracias

Muchas gracias!, encantados de haberle tenido en nuestra casa!

Muchas gracias! Es lo más gratificante después de unos meses tan duros.

Muchas gracias por su valoración.

Muchisimas gracias por su valorqación

Good morning. For customers who read this comment, clarify the following. Cleaning is done until 1 pm, however, when a client comes to rest and is in his room we do not bother him. When a client leaves in the afternoon and needs something he asks at the reception, this information is available on the billboard at reception and in the rooms. Regarding the light, in the residential area there was a fault completely foreign to the establishment which the company resolved in less than an hour. Do you talk about a light bulb that burned, said something at the reception ?, did you say something that was not attended to? Really there are people who have no common sense, going on vacation and that a light bulb is a reason to spoil a vacation means that the problem comes from home. It is easier to ask and be well served than to remain silent and frustrated. It's just a council! Bonjour. Pour les clients qui lisent ce commentaire, clarifiez les points suivants. Le ménage est fait jusqu'à 13 heures. Cependant, lorsqu'un client vient se reposer et est dans sa chambre, cela ne le dérange pas. Lorsqu'un client quitte l'après-midi et a besoin de quelque chose qu'il demande à la réception, cette information est disponible sur le panneau d'affichage à la réception et dans les chambres. En ce qui concerne la lumière, il y avait dans la zone résidentielle une faille complètement étrangère à l'établissement que l'entreprise a résolue en moins d'une heure. Parlez-vous d'une ampoule qui a brûlé, a dit quelque chose à la réception?, Avez-vous dit quelque chose qui n'a pas été soigné? Vraiment il y a des gens qui n'ont pas de bon sens, partir en vacances et qu'une ampoule est une raison pour gâcher des vacances signifie que le problème vient de chez soi. Il est plus facile de demander et d'être bien servi que de rester silencieux et frustré. C'est juste un conseil!

happy to receive, a hug the family of the moscatel hostel

Muchas gracias

Muchas gracias

Muchas gracias

Muchas gracias

Muchas gracias por tu valoración

Tanks for your feedback.

Buenos días, muchisismas gracias por su valoración, le esperamos pronto