Apartment, 1 Bedroom

Reviews of Suites del Pintor Apartamentos

3.5 out of 5
Suites del Pintor Apartamentos
Calle Montaño, 18 - Portal 3, Málaga, Málaga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 126 reviews" "
Rating 8 - Good. 40 out of 126 reviews" "
Rating 6 - Okay. 10 out of 126 reviews" "
Rating 4 - Poor. 1 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous apartment, friendly staff and very close to centre and visitor attraction
Stayed 1 night in Apr 2024
Response from Ariana C, recepción on 16 Apr 2024
Dear Carol,we are glad to hear that your stay with us went so well :) thank you for taking the time to rate us and we hope to see you again soon in our apartments :)Best regards,Ariana CiruelaHR Dept.Suitesdelpintor

2/10 Terrible

Iris

Travelled with partner
Disliked: Amenities
Esto fue una pesadilla,encontrar el apartamento,no lo especifican cuando uno lo va a reservar. El check in está en otro edificio y ofrecen parqueo,pero deben de decir que es para autos pequeños,yo tuve que usar otro parking porque el auto que andaba no entraba en el Ascensor,pagué €25 por noche. Las habitaciones son demasiadas pequeñas.
Stayed 2 nights in Apr 2024
Response from Ariana C, recepción on 7 Apr 2024
Estimada Iris,Gracias por comentar su experiencia con nosotros.En cuanto al acceso al apartamento y su ubicación, enviamos un mensaje de preestancia a todos nuestros clientes indicando dónde nos ubicamos y que el check in se encuentra en nuestro hotel, a 300 metros de los apartamentos.Además, el día de antes de su llegada se contacta mediante vía telefónica con todos nuestros clientes y es ahí donde se resuelve cualquier duda que pueda tener sobre su reserva.En cuanto a nuestro parking, lamento que su coche no entre, nunca hemos tenido ningún problema con este aspecto y los clientes han podido estacionar sus coches sin ningún problema.El apartamento que usted tuvo fue un estudio, el más pequeño de nuestras tres tipologías. Aún así, es un apartamento muy bien equipado y con todo lo necesario para la estancia de una y dos personas.Esperamos que tenga la oportunidad de volver y conocernos mejor.Un saludo,Ariana CiruelaRecepciónHoteldelPintor

8/10 Good

John Jiang

Business traveller
Liked: Cleanliness, room comfort
Nice stay
Stayed 2 nights in Nov 2023
Response from Ariana C, recepción on 19 Dec 2023
Dear John,thank you very much for taking a minute of your time to review your stay with us, we are glad that it was so satisfactory.We hope to see you again soon,Best regardsAriana CiruelaReceptionSuitesdelPintor

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Ariana C, recepción on 19 Dec 2023
Estimada Cristina,muchas gracias por valorar de manera tan posiitiva su estancia con nosotros.Esperamos volver a verle pronto,un saludoAriana CiruelaRecepciónSuitesdelPintor

10/10 Excellent

Adriana

Liked: Cleanliness, room comfort
Late check out not honored
Everything was as expected except they told us we can check out at 14:00 and then they called us on the last day and forced us to check out at 12:00.
Stayed 3 nights in Dec 2023
Response from Ariana C, recepción on 12 Dec 2023
Dear Adriana,Thank you very much for your positive feedback about our establishment. Regarding the check out time in the flats, it is at 11.00h but as you suggested that you needed to extend it a little more, we offered you 1 hour more as we had a client after you and we were full. We are sorry for the inconvenience caused, it may have been a communication error.We hope to see you again soon,Best regardsAriana CiruelaReceptionSuitesdelPintor

10/10 Excellent

Jolanda

Liked: Cleanliness, room comfort
An easy and convenient check in process, despite being at a different address to the property. The apartment was beautiful with a lovely roof terrace for residents. The room was serviced once during my 9 day stay at a date chosen by me and I was informed of the time in advance. The coffee capsules, biscuits and water provided in the room on arrival were appreciated. My only criticism is that it would seem reasonable to replenish them for guests staying more than a week, when the room is serviced.
Stayed 9 nights in Nov 2023
Response from Katia V. Reception on 5 Dec 2023
Dear JolandaThank you very much for taking the time to share your beautiful experience with us. This is the best way to make us known and to make future guests want to stay in our flats. We are very happy to hear that we have met your expectations and even exceeded them.We look forward to seeing you again in the not too distant future and until then we remain at your entire disposal for anything you may need.Best regards,Katia, receptionSuites del Pintor.

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was central, secure, clean and spacious. Could not fault anything at all.
Stayed 5 nights in Nov 2023
Response from Ariana C, recepción on 23 Nov 2023
Dear Carol, thank you very much for commenting on your stay in our SuitesdelPintor, we are happy to know that it met your expectations.We hope to see you again very soon, best regards!Ariana CiruelaReceptionHotel&SuitesdelPintor

8/10 Good

John Jiang

Liked: Cleanliness
Ok stay
The place is spacious, convenient, good location. Difficult to reach by car. No paper towel, no kitchen towel. No manual for microwave. Manual for washing machine is toogenetal, does not tell how to use each botton. The pillow is terrible, made my neck twisted the first night. The next day, I had 1 hoir massage and my n3ck was ok. Then the 2nd night, my neck got twisted again.
Stayed 2 nights in Nov 2023
Response from Katia V. Reception on 19 Nov 2023
Thank you for taking a few minutes to share your experience. I am deeply sorry that your experience was not as satisfactory as you planned. For us an unhappy guest is the worst news we can have and that always saddens us.I hope you will give us a second chance. Please do not hesitate to contact us so that we can advise you on how to make your booking and accommodate your needs. I am sure that in this way you will have a more than pleasant stay like the rest of our guests in our Suitel del Pintor.Best regards,Katia, receptionHotel del Pintor.

10/10 Excellent

Soffía

Business traveller
Liked: Cleanliness, room comfort
The stay at Suites del Pintor was wonderful. The appartment is very well situated, close to so many beautiful sights and the city center.
Stayed 7 nights in Sep 2023
Response from Ariana C, recepción on 9 Oct 2023
Dear Sofia,thank you very much for taking the time to write a review about your stay in our establishment. We are glad that it was so positive, we hope to see you again very soon.Best regards,Ariana (reception)SuitesDelPintor

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort
Modern SC Apartment
Stayed 5 nights in Aug 2023
Response from Polina, K. Recepción on 3 Sept 2023
Dear Deborah, Thank you so much for leaving us such a positive rating about your stay on Expedia.We are pleased to know that all aspects of our flats have met your expectations. Our main aim is to make our guests' stay as comfortable as possible and above all to know that they want to come back and that they would recommend us to their closest friends and family.We hope to have the opportunity to welcome you again very soon in our Suites del Pintor.Best regards,Polina Klyukina,Reception,Suites del Pintor.

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Great place with easy access
Stayed 3 nights in Jul 2023
Response from Ariana C, recepción on 17 Jul 2023
Dear Elena,We are delighted to hear how satisfactory your experience was at our hotel.The whole team is made up of professionals in the sector who work to offer a close and efficient service.Thank you very much for your confidence and we look forward to receiving the pleasant news of your return. Best regards.Sergio Barroso,Address enclosed,HotelDelPintor

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, really clean and close to everything. Access a bit troublesome for someone who rented an SUV, parking elevator and spots very tight.
Stayed 4 nights in Jul 2023
Response from Sergio Barroso on 6 Jul 2023
Thank you for your very positive feedback. It is important for us to know that you enjoyed your stay, the facilities, the service and our attentions. We are very pleased that you liked the location of our flats. The truth is that it is an ideal location to get to know our wonderful city and discover all its corners.Best regards, Sergio Barroso, ManagerSuites del Pintor.

10/10 Excellent

Peri

Stayed 3 nights in Apr 2023
Response from Ariana C, recepción on 26 Apr 2023
Dear Peri,We are delighted to hear how satisfactory your experience was at our hotel.The whole team is made up of professionals in the sector who work to offer a close and efficient service.Thank you very much for your confidence and we look forward to receiving the pleasant news of your return. Best regards.Sergio Barroso,Deputy address,Hotel del Pintor.

8/10 Good

Darrell

Liked: Cleanliness, property conditions & facilities
The apartment was good value for the money. While it offered a washing machine there wasn’t any detergent provided as well as they didn’t offer any for sale in single use at the hotel where you checked in.
Stayed 7 nights in Apr 2023
Response from Victor G, Recepción. on 15 Apr 2023
Dear DarrellFirst, I would like to thank you for your confidence in choosing our apartments to enjoy a few days of vacation in our beautiful city of Malaga. Secondly, I thank you for your very positive feedback after your experience.Thank you for letting us know about this incident in your apartment, we inform you that our flooring / technical services department has notified it immediately.Do not hesitate to return another time, it will be a pleasure to receive you again.Receive a cordial greeting,Sergio Barroso, Adjunto dirección,Suites del Pintor.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2023
Response from Sergio Barroso on 5 Mar 2023
Dear guest, We would like to thank you for taking the time to review your experience at the Suites del Pintor. This is the best way to make us known and to make future guests want to stay in our flats.We are very happy to know that we have met your expectations and even exceeded them.We look forward to seeing you again in the not too distant future and until then we remain at your entire disposal for anything you may need.Best regards, Sergio Barroso, Assistant Manager,Suites del Pintor.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Wi fi was hopeless reception woman was very rude and unhelpful microwave did not work properly tv was in Spanish only building site nextdoor
Stayed 27 nights in Jan 2023
Response from Sergio Barroso, Adjunto de Dirección de Hotel del on 20 Feb 2023
Dear Linda,We are sorry for the inconvenience caused and we apologize.Regarding the breakdowns, as soon as she reported them to the reception, they were solved as soon as possible. Regarding the obas, they are works that have full authorization from both the city council and the police and for which we cannot do anything about it.For all the inconvenience, you were offered to stay at the hotel, which you declined.As we have told you, we apologize if we have not met your expectations.Best regards,Sergio BarrosoManager

10/10 Excellent

Kenneth, Garland

Liked: Cleanliness, amenities, property conditions & facilities
Due to a flight delay, I arrived after the office closed. I was able to communicate with them through Expedia and eventually WhatsApp to get me access to my room. The kitchen was much more than anticipated and I was pleasantly surprised with how spacious the apartment wound up being.
Stayed 8 nights in Jul 2022
Response from Sergio Barroso, Adjunto de Dirección de Hotel del on 5 Sept 2022
Dear Kenneth,Thank you for staying in our apartments and for sharing your assessment with us. We are glad to have met your expectations and to know that you enjoyed our services and facilities.We hope to have the opportunity to welcome you again very soon.Best regards,Sergio BarrosoManager

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Very good accommodation in central Malaga
Very helpful and welcoming staff. Excellent location, close to bars, restaurants and historical monuments. Comfortable, clean, well-appointed apartment with good kitchen equipment. Good wifi. Check-in for the apartments is in the nearby Pintor hotel, which is in a different street. The hotel does have street parking outside while you check-in, but finding the parking for the apartment is quite difficult but is very useful once you find it. Try to get a room with a street view and balcony, as internal rooms are slightly claustrophobic. With VIP Access, we did get a slight room upgrade and discount on parking, but we did not get the guaranteed late check-out because it was Feria time in Malaga.
Stayed 1 night in Aug 2022
Response from Sergio Barroso, Adjunto de Dirección de Hotel del on 5 Sept 2022
Dear Christopher,Thank you very much for trusting our hotel to stay in Malaga and thank you for sharing this positive and beautiful assessment about our services. We are delighted to have met your expectations in the rest of the services.I hope to have the opportunity to see each other again very soon.Best regards,Sergio BarrosoManager

8/10 Good

Stephen

Stayed 2 nights in May 2022
Response from Sergio Barroso, Adjunto de Dirección de Hotel del on 3 Jun 2022
Dear Stephen, Thank you very much for leaving your assessment of your stay in our apartments. We are glad that you had a pleasant experience and that our hospitality and services have been to your liking. We hope you will visit us again very soon. Best regards, Sergio Barroso Manager

10/10 Excellent

Magally, Philadelphia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from Sergio Barroso on 16 May 2022
Dear Magally, Thanks for taking a few minutes rating your stay. We are so glad to hear that you have enjoy your travel with us. We hope to see you soon. Best Regards, Sergio Barroso, Manager Del Pintor Suites & Hotels.

10/10 Excellent

Irja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is beautifully and artistically renovated despite being in an old building. The location is great.
Stayed 1 night in Apr 2022
Response from Sergio Barroso, Adjunto de Dirección de Hotel del on 2 May 2022
Dear Irja, Thank you very much for spending part of your time in evaluating your stay. We are delighted to have met your expectations. We are glad that you also liked the location. We hope you will visit us again. Best regards, Sergio Barroso Manager

10/10 Excellent

patricia

Stayed 1 night in Apr 2022

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Nice Property. Very well equipped, Very clean, great location.
Stayed 3 nights in Mar 2022
Response from Sergio Barroso, Adjunto de Dirección de Hotel del on 21 Mar 2022
Dear Gustavo, It has been a great pleasure having you stay with us. We are proud to know that your stay has been pleasant and that our hospitality and services have met your expectations. We are delighted that you have been impressed with the general quality of the service and above all, with the treatment received by the team. We are looking forward to welcoming you again in the very near future.

8/10 Good

Mathew

Liked: Cleanliness, room comfort
Accommodation itself was immaculate. No idea that the check in was in a separate location (as was the parking), is a bit of a faff when in a car and trying to navigate a busy one way system!
Stayed 1 night in Dec 2021
Response from Rocio G. on 9 Dec 2021
Dear Mathew, thanks to choosing us for your recent stay in Málaga. We are glad to know that you enjoyed our services, we let our cleaning department your congrats, they will be very happy. Many thanks Rocio G.

10/10 Excellent

Stuart

Liked: Cleanliness, room comfort
The apartment was very clean and comfortable and in an excellent position to walk to places of interest and also plenty of restaurants and bars. It also had a lovely roof terrace to enjoy. We would most certainly recommend a stay here.
Stayed 5 nights in Nov 2021
Response from Rocio G. on 28 Nov 2021
Dear Stuart, Thank you very much to posting your great review, we feel very happy to hear all those positives things. It will be a pleasant to see you back very soon! Kind Regards, Rocio G. Reception.

8/10 Good

Ruth

Liked: Cleanliness, room comfort
Great location
Great location, good apartment
Stayed 1 night in Oct 2021
Response from Rocio on 21 Oct 2021
Dear Ruth, thanks a lot to trust in us for your recent visit in our city. We hope you enjoyed your stay. We are looking forward to see you back again very soon. Kind Regards.

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Sergio Barroso on 30 Nov 2019
Estimado Claudio, Muchas gracias por valorar nuestros apartamentos. Nos alegra que hayamos podido cumplir con sus expectativas. Esperamos volver a verlo de nuevo. Reciba un cordial saludo, Sergio Barroso Director

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very spacious suites, comfortable accommodations. Especially appreciated the washer/dryer in the suite. Friendly and helpful staff. A great value for the price!
Stayed 5 nights in Oct 2019
Response from Sergio Barroso on 30 Oct 2019
Dear client, We thank you from the heart to take the trouble to share your opinions about our establishment with other users. We are very happy to know that we have exceeded even your expectations. This being so, we hope to see you again in our apartments on your next visits to Malaga. Thanking you again for your kind words, Receive a cordial greeting,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy apartment with easy-access instructions. Staff at the Hotel del Pintor were friendly and helpful for check-in/out.
Stayed 2 nights in Jun 2019
Response from Sara C, on 3 Jul 2019
Dear Client Thank you for your nice review. We hope to see you in your next visit in Málaga. Best regards, Eric R. Reception

8/10 Good

M.Kosa

Liked: Room comfort
Stayed 2 nights in May 2019
Response from Rocío P on 29 May 2019
Dear M.Kosa, We thank you from the heart for taking the time to share your opinions about our establishment with other users. This being so, we hope to see you again in our apartments on your next visits to Malaga.

6/10 Okay

M.Kosa

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2019
Response from Rocío P on 29 May 2019
Dear M.Kosa, Thank you for taking the time to value our Suites del Pintor. It is a luxury to know how was your stay and experience. Receive a warm greeting!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Sara C, Dpto recepción on 3 May 2019
Estimado cliente, Muchas gracias por elegir nuestros apartamentos Suites del Pintor durante su reciente estancia en Málaga. Espero que pueda regresar pronto a Málaga para seguir descubriendo cada uno de sus rincones. Quedamos a su disposición. Reciba un cordial saludo

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The apartment was wonderful! I’m very picky about hotels, and I was a bit hesitant about staying at an apartment. However, we were very pleased with how nice and clean everything was, and we loved our location. Beautiful windows, very centrally located to everywhere we wanted to go, restaurants and parks nearby, staff are super kind! It was a great stay and we’ll definitely stay here again. I know there are multiple locations, and we loved our building! Plaza de Montaño or something like that was the name of our apartment area! Loved it!
Stayed 2 nights in Mar 2019
Response from Sergio Barroso. on 20 Mar 2019
Dear Sarah, First of all thank you very much to choosing us for your stay in our Suites del Pintor. It is a pleasure to know that you enjoyed all our services, location and facilities. Thank you for your kind words, we feel very proud when we recieve this kind of feed back. We wish you see you again! Kind Regards Sergio Barroso.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in the beautiful city of Malaga
Very enjoyable
Stayed 2 nights in Feb 2019
Response from Eric on 6 Feb 2019
Dear Client, Thank you very much for your review. We hope you will be again with us to enjoy Málaga and its people. Best regards, Eric, Reception

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and spacious 1 bed apartment
Lovely spacious suites; bathroom with shower and bath; very comfortable beds; spotlessly clean. Little kitchenette with stovetop to eat in occasionally and cook small pasta meals. Quiet and very close to Picasso museum and main sights. Has nearby Pintor Hotel if you need reception service outside of suites reception hours.
Stayed 5 nights in Dec 2018
Response from Reception Del pintor Suites and hotels on 13 Dec 2018
Thank you for your comments, we really appreciate it, please feel welcome to come back to our Suites next time. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Reception on 2 Jan 2019
Thank you for the feedback, is very important for us.

10/10 Excellent

Brian, Newcastle, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything 'on doorstep'. Suite perfect with all modern facilities. Staff extremely efficient and accessible.
Stayed 5 nights in Nov 2018
Response from Reception on 13 Dec 2018
Dear Brian, We really appreciate your comment, best regards and merry christmas.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Sergio Barroso, reception on 4 Oct 2018
Dear Lynn, Thank you very much for your nice puntuation in Expedia.com You will be very welcome next time! Kind Regards, Sergio Barroso

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite del pintor
The location of the suites is excellent, only a quick walk along the road and you are at the cathedral. Lovely roof terrace which we visited on four occasions. On two of these occasions the sunbeds and chairs were supplied with cushions. On the other 2 occasions there was nothing which was slightly disappointing. Overall our stay was very good, clean apartment with good facilities.
Stayed 4 nights in Sep 2018
Response from Sergio Barroso, reception on 4 Oct 2018
Dear Michelle, It is a pleasure to know that evrything was perfect during your stay. We are very happy to know that you enjoyed our facilities, servicies and great location. We wish you see you again! Kind Regards, Sergio Barroso

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serendipity
Booked on the day after another place let us down. We were very pleased with it. Comfortable, clean and quiet
Stayed 2 nights in Sep 2018
Response from Sergio Barroso, reception on 4 Oct 2018
Dear guest, Thank you very much to choosing us for your stay in our city and thank you to sharing your experiencce with the rest of the travellers in this web side We hope you will back again! Kind Regards, Sergio Barroso

10/10 Excellent

GERARD

Weekend in Malaga
weekend away with friends we booked 3 rooms at suites del pintor and having stayed there previously it again lived up to all expectations excellent check in at the hotel 2 minute walk away spotlessly clean apartmements close to the centre of Malaga with restaurants bars sightseeing all within walking distance
Stayed 3 nights in Sep 2018
Response from Sergio Barroso, reception on 13 Sept 2018
Dear Gerard, First of all thanks a ,ot to choosing us again for your visit in our city. We are very happy to know that everything was as you expected, thank you very much for your nice and positive review in Expedia.com It will be a pleasure to see you again!! Kind Regards, Rocio G Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2018
Response from Sergio Barroso, reception on 30 Aug 2018
Estimado cliente, Muchas gracias por elegir nuestros apartamentos Suites del Pintor durante su reciente estancia en Málaga. Es un placer recibir su experiencia / opinión tan satisfactoria. Espero que pueda regresar pronto a Málaga para seguir descubriendo cada uno de sus rincones. Quedamos a su disposición. Reciba un cordial saludo, Sergio Barroso, Adjunto dirección, Suites Del Pintor.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Sergio Barroso, Front Desk Manager on 19 May 2018
Estimada Angela, Muchas gracias por elegir nuestros apartamentos Suites del Pintor durante su reciente estancia en Málaga. Es un placer recibir su experiencia / opinión tan satisfactoria. Espero que pueda regresar pronto a Málaga para seguir descubriendo cada uno de sus rincones. Quedamos a su disposición. Reciba un cordial saludo

10/10 Excellent

Sharpj , Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in a great location
Lovely clean apartment great shower and hairdryer Fully fitted kitchen with coffee machine small supermarket across the road for supplies or the market is minutes away for fresh food Rooftop terrace lovely for a friends get together or just a sunny spot to read a book Location is a 10 min walk to the cathedral so very good location lots of great restaurants nearby The hotel del Pintor is where you check in staff there were very pleasant and helpful I would also consider staying here in the future
Stayed 3 nights in Apr 2018
Response from Sergio Barroso, Front Desk Manager on 3 May 2018
Dear Sharpj, Thank you very much for your comment. We are happy to know that your stay at our Suites del Pintor has been very good and, therefore, our facilities have met your expectations. Our Suites del Pintor are simple and cozy so that customers feel at home. It is a pleasure to read that our Suites del Pintor have been welcoming and the staff very friendly. As indicated, the apartments are located very close to the main streets of Malaga, allowing you to visit the city walking. We will be happy to welcome you again in our Suites! Best regards! Sergio Barroso, Front Desk Manager, Suites del Pintor.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Everything was great besides the overflow of water when showering. Would have to turn off and on to allow the water to drain a few times.
Stayed 2 nights in Oct 2017
Dear Daniel, First of all thank you for your comments. For us the first hand information of our clients is of great value to be able to continue improving. We regret that you had problems with the shower, I must inform you that we have already solved the problem in the shower. The problem is because after the summer many of our showers are stuck with sand and stones from the beach. I would like to be able to offer you a true experience in our Painter Suites in a future occasion and to achieve so that you change your opinion about us. If you choose to do so, please do not hesitate to contact me directly. Yours sincerely, Sergio Barroso, Deputy Director, Suites del Pintor.

10/10 Excellent

sin, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the central of Malaga
I really enjoy my stay at Suites del Pintor. It is really close to the beach and the central of Malaga. There is many local restaurant around the hotel. The staff is really friendly and helpful. I would really commended this hotel to my friends.
Stayed 5 nights in Aug 2017
Response from Sergio Barroso, Head of office. Suites del Pintor on 5 Sept 2017
Dear costumer, Thank you very much for choosing our Suites Del Pintor apartments, on your last visit to our city. It is a pleasure to receive your positive feedback. I hope you can return soon to Malaga to continue discovering each of its corners. Bests regards, Yours sincerely, Sergio Barroso, Head of office, Suites Del Pintor

8/10 Good

emma

Liked: Cleanliness, property conditions & facilities, room comfort
Our room door was very hard to unlock taking at least 2 minutes of fidding with the key to unlock the door.
Stayed 1 night in Aug 2017
Dear Customer, We are very sorry that your stay in our small boutique hotel did not meet your expectations, however, we are surprised to have a very good reception from our guests. However, we take note and appreciate your sincerity. We hope to be able to host you again. Yours sincerely, Sergio Barroso Address attached Sightseeing

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Such a let down for such a lovely property .
We stayed in this property for two nights. Accommodation was superb however towels weren't changed or bins emptied . Clean towels would have been nice . We asked in the hotel to print off our tickets for our home bound flight . It took 50 mins no apology offered . Such a shame service was so poor .
Stayed 2 nights in Jul 2017
Dear Elizabeth, First of all, thank you for your stay in our apartments. Secondly, about the towels, you can change the towels everyday, if you want. You only had to contact with our recepction. Finally ,about your tickets, personally I apologize about that. Sorry for the incovenencies. We hope to see you again in our apartments. Kind regards, Sergio Barroso Head reception of Suites del Pintor

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great apartments poor customer service
Superb apartment in great location. We received no communication on key collection on arrival after several phone calls I eventually found the hotel where you collect your key, there were 2 people in the reception it would have taken one of them 10 minutes to come to the apartments and sort us out. I rent a holiday apartment in England 35 minutes from where I live if there is ever a problem you go out of your way to sort it out.
Stayed 1 night in Jul 2017
Dear guest, As you comment on your check-out in our reception (Hotel Del Pintor), all guests can read in expedia that the check-in is in Hotel Del Pintor, very close, only 200 meters. I feel the information was not perfect in your case. Your opinion is very important. It always helps us improve our service. I hope I can return to Malaga soon. We will be waiting for you at our Suites Del Pintor apartments. Best regards, Sergio Barroso, Reception Manager, Hotel & Suites Del Pintor.

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Great place, unless you have an emergency
Very nice and comfortable stay and ina great location. The only downer was being far away from the main hotel, so no access to assistance when needed after hours. I had a personal emergency when I sprained my ankle and was afraid I wouldn't be able to get myself and my heavy backpack to the airport. I called the reservation desk to see if there was any possibility to pay someone to help me - maybe to get a cane or even just help to get my bags to the taxi. I was in so much pain and no time for a doctor. I realized this was a big ask, but not only did they not help, they were not even sympathetic to my plight. I managed somehow on my own but it would have been nice to have a helping hand.
Dear Shannon, From these lines, I would like to thank you for sharing your comments about your stay in our small boutique hotel. These comments have been shared with the team members to assist us to improve our service level. The service we offer to our guests is our most important value and for which we are proudly known. Therefore, your valuable comments are seriously taken and actions will be taken to avoid similar situations in the future and to exceed our guest's expectations. Best regards! Sergio Barroso Front Desk Manager Hotel del Pintor