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"Great stay!"

"Very clean and nice hotel! "

"Yes"

"Property is clean, excellent location, spacious rooms , easy parkade , very walkable for downtown Victoria ! "

"Lovely "

"Great location, lots of history. Rooms are on small side. "

"The service was excellent. The front desk staff was wonderful. There was a mixup with the bill. It was my error, not theirs. Even though they likely knew that it was my mistake, they treated me with the utmost respect and kindness. When I realized my error I immediately let them know and they just politely thanked me ."

"My room was exceptionally clean with nice comfy bed and linens. I was on the backside of the property which was very quiet. Just an FYI - there are no views at this location. I did not have a kitchen suite but still had a mini fridge, microwave and coffee maker. Buses to downtown or north to the airport are only steps away and $6 gets you a day pass good for the whole day. I really enjoyed my stay at Arbutus. "

"Pet-friendly is a plus! Parking across the street is fairly convenient. The cleanliness and convenience to walking and shopping is great. Absolutely the best in customer service. The staff went above and beyond, professional and very friendly! We are very grateful and had a wonderful stay! I "