Abilene Hotel Guide - Mall of Abilene hotels in Abilene, United States of America.

"I paid $453 for one night at this hotel, and after seeing the first room they assigned us, I honestly would not have let a stray animal stay there. To begin with, I was told check-in was not until 4:30 p.m. Since we were attending a graduation, I stopped by around 4:00 p.m. to see whether our room might be ready early. Imagine my surprise when I saw a sign clearly stating that check-in time was actually 3:00 p.m. When I questioned the front desk clerk about the discrepancy, she claimed it was because they had a full hotel and were waiting on guests to check out. That explanation made absolutely no sense considering standard checkout times are much earlier in the day. Things only got worse from there. Our room key would not work. I had to go downstairs three separate times before the clerk finally came upstairs herself — and even then, she still could not get the door open with any of the keys she had programmed. She ultimately had to use her master key to let us in. Yet somehow, she acted as though I was the inconvenience. Once inside the room, I was shocked. The carpet had large visible stains — one bright red and another dark brown. There were chips and debris on the floor, scuff marks all over the walls, and the overall condition of the room looked dirty and poorly maintained. I genuinely questioned whether the sheets had even been changed. To make matters worse, the toilet did not work. I immediately contacted the front desk to report th"

"Room was not secure, no smoke alarm, out dated"

"It didn’t look very clean from the outside and I could tell some remodeling might have been going on. I was worried when we pulled into the parking lot and saw open windows. For the most part, our room was clean. The AC worked and the bed was comfortable. We couldn’t safely close the bathroom door for fear of not being able to get it open again. We were there for Mother’s Day weekend and the room was WAY OVERPRICED."

"Room was decent. Breakfast was best part of stay. Donna was fantastic. Paid entirely too much money for the stay but it was fine. "

"Booked a room even got a confirmation...show up at hotel only to be told i didn't have a room because they were overbooked "

"We love our stays at Home2Suites and Abilene’s south location was a great experience. Very friendly and supportive team."

"Quiet, nice beds, clean rooms Breakfast ok Staff great"

"The AC worked great and the beds were comfortable so I slept great. Although the bathroom was outdated and the sink had been painted and was peeling the water pressure in the shower very good once you could get the lever pulled up. I had to get my husband to do it and try not break the faucet. There was an odor in the room that I believe was from some painting that had been done. Everything I had smelled of this when I left. There was no volume on the TV. We would not stay here again. "

"The front desk was super helpful and very kind"