The residence, restaurant, wellness spa, and fitness center are very nice. The prices are inflated, but they do so for the experience. Most of the receptionists are welcoming and accommodating except one. The reservations managers are VERY rigid so be careful! This is strange for a hotel to have no cancellation or reservations changes EVER, so be very precise with your reservation. There is hardly anywhere else to stay so make sure you have a room, but they will not be hospitable at all and will take your money rather than help.