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Reviews of Dreamland Motel

2 out of 5
Dreamland Motel
4057 State Rt. 11, Malone, NY

Reviews

6.8
Rating 10 - Excellent. 11 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 9 out of 36 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Christine

Liked: Staff & service, room comfort
Serenity
Nice small room. Great for weekend trip. Out of town a little ways so very peaceful. Excellent shower.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like that I made a reservation a week in advance and when I arrived they were fully booked!!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay. The only problem was the room key which couldn't open the door. We had to ask for another key.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Joe on 12 Dec 2018
Thanks for staying see you soon

10/10 Excellent

Kathleen

Convenient to my location, clean, great rate!!!
Stayed 1 night in Nov 2018

8/10 Good

Pattie, NY

Liked: Cleanliness, staff & service, room comfort
Really nice people. Rustic look and feel inside. Love the wood look, could use some area rugs though
Stayed 1 night in Oct 2018

10/10 Excellent

Yomaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
I was sceptical on staying here but after doing some research and looking at the reviews I decided to give it a try. It was a good experience for myself and my children. The staff is extremely nice and I would definitely recommend this place to other people.
Stayed 2 nights in Oct 2018
Response from Joe on 17 Oct 2018
Thanks for staying we appreciate your business have nice day

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Joe on 8 Sept 2018
Thank you! We hope to see you again.

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2018
Response from Joe on 9 Sept 2018
Sorry for the inconvenience, we hope to make your stay better with us next time.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Joe on 7 Aug 2018
Thank you, please stay with us again!

6/10 Okay

Dee, Watertown ny

Disliked: Cleanliness, property conditions & facilities
Could have been cleaner.
Stayed 1 night in Aug 2018
Response from Joe on 7 Aug 2018
Thank you for staying!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from joe on 19 Jul 2018
thanks for staying

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved Dreamland Motel! The room was large. Everything was spotlessly clean. They even welcomed our dog. This is so much better than a chain hotel/motel. We would definitely stay here again!
Response from joe on 4 Apr 2018
thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very accommodating and courteous, very clean and comfortable would recommend it to friends and we'll stay there again reasonably priced ... really enjoyed our stay
Stayed 1 night in Feb 2018
Response from joe on 22 Feb 2018
thanks for staying

6/10 Okay

Salina, Saugerties, NY

Disliked: Cleanliness
Renovated but dusty and needed cleaning
Nicely renovated room but the amount of dust on the chair in the room (visible) activated asthma in my son and had me coughing all night. Also the floors dont have carpet. We took our shoes off as to not get them wet. Just walking from the front door to the bed they were dirty. I loved the look of the room just needs a good cleaning. We made it through our one night stay but def couldn't have stayed longer with the dust.
Stayed 1 night in Feb 2018
Response from joe on 22 Feb 2018
ok thanks taking care

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was filthy Cold
Stayed 1 night in Jan 2018
Response from joe on 22 Feb 2018
did you tell any body or call the office

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean room the clerk was pleasant no complaints at all I will be back for sure 😊
Stayed 1 night in Nov 2017
Response from joe on 27 Nov 2017
appreciate your business thanks

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
The motel is being remodeled by the owner. Our room had fresh pine on the inside walls and new floors. During our stay, the siding on the outside of the rooms was being replaced with vinyl giving the motel a nice, clean face. The staff was friendly. The area where the motel is located is a little out of the way but not far from the city of Malone. In general, we were happy with our accommodations and would stay there again in the future.
Stayed 2 nights in Oct 2017
thanks for staying see you soon

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family night
Over all.the motel was recently updated in the comfort and stay was nice just no breakfast but the price was right
Stayed 1 night in Oct 2017
thanks for staying see you soon

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Hotel was under construction while I stayed there but it looks like improvements they were doing will make the place much nicer
Stayed 1 night in Sep 2017
thanks for staying see you soon

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here 3 weekends since beginning of July and have another weekend booked coming up. Its clean,newly remodeled, quiet and the owners and family are wonderful people. Look forward to many more weekends.
Stayed 1 night in Jul 2017
thanks for staying see you soon

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I'd stay again!
Friendly management and staff. Rooms clean and newly remodeled. Nice grounds. Close to town and within walking distance to two ice cream establishments!
Stayed 1 night in Aug 2017
Response from joe on 20 Aug 2017
thanks for staying

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy staying here, its our second time this year. They have done a lot of remodeling in the rooms and they are very nice and clean. Our only issue with this last stay in that specific room was the shower plumbing, most of the JUST HOT water runs out the faucet spout and very little out the shower head so you run out of hot water VERY quick for two people. And you have to stay near the back of shower because it burns your feet. When we come with the kids next time we just wont get that room. Otherwise it is a good place. And very nice owners.
Stayed 2 nights in Jul 2017
I already took care of the issue, it should be no problem, see you soon. Thanks.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations.
Stayed 2 nights in Jul 2017
Thank you, glad you enjoyed your stay, thanks and see you again.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
the beds were uncomfortable
Beds were bad noisey neighbors drinking loud noise curiosity for there neighbors

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Very nice and clean room. Great price. Courteous service.
Response from Joe on 18 Oct 2018
Thanks for staying see you soon

8/10 Good

Lauren, Rochester, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean, friendly staff and affordable!
I enjoyed my stay at Dreamland, and would definitely book again if in the area. The only complaint I would have would be that the outdoor pool was not in use and my kids were very disappointed... Should have stated this on the website. Thank you!
Response from Joe on 18 Oct 2018
Thanks for staying see you soon

2/10 Terrible

Deanna, Maine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
During our 2 night stay, we desperately tried to think of at least 1 positive thing we could say about this motel, however, we could not. We booked our reservation online, and after a 9 hour drive, we were told they had no record of our reservation and had no rooms available. The owners didn't speak English well, and had their young daughter (early teens) translate. According to them, booking through a 3rd party doesn't always come through to their system immediately...I booked a week in advance, and have used Travelocity numerous times over the years and have never had any issues. Because I showed the email confirmation from Travelocity, they gave us a room we called "The Leftover Room"...the first thing was the odor, and it was unbelievable, there was very little space for our 2 bags much less anything else, the bathroom seemed recently renovated but not quite finished, windows were painted shut, mini blinds falling off the wall, dead flies in the bathroom, the plumbing is reversed and very unpredictable (scalding to ice in seconds), no space in the bathroom for toiletries or a place to put a towel or clothing, and the floor was sticky, free wifi but they won't give the password to actually use it, the pool was completely covered in black slime, it is pet friendly but beware of the owners 3 very large and very loud German Sheppards which they allow to run free without leashes, cable tv until late at night when you're dropped to only 12 channels from approximately 60.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was disgusting and the room smells!!! Will never recommend this place to anyone!
Response from Joe on 18 Oct 2018
That not right

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as appealing as shown on website.
The plug for the coffee maker was pulling out of the wall. The shower water came out hot out of the spout so you burned your feet and lukewarm from the top. Outside had a lot of debris setting around buildings.

8/10 Good

Elizabeth, Gouverneur,NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was charged 20.00 more than what i Booked it for.
was very clean and nicely remodeled. Close to The Malone Fair. Quite had every thing a person needed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We booked a non smoking room , we were given a smoker room , dirty carpets , could not sleep because of noises from from people in other rooms and barkig of the dog in guest room , I booked the room for 49.18 USD , but I was charged 61USD I was told that this included room tax of 12 USD. I think that having such motels associated with expedia will affect the expedia image and customers trust in expedia hotels/motels lists . I suggest that a representative of expedia make asurprise visit to this facility to find facts about this felthy place.

8/10 Good

Tina, Whitney Point, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recomend
I really have no complaints.....Check-in was pleasant, friendly and courteous. Rooms were clean beds were comfortable... The only complaint and recomendation I have is to bring your own pillow. All of us that stayed there thought the pillows were uncomfortable. But all in all the stay was nice.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucked
This hotel sucked. Would not recommend it to my worst enemy. Waste of money!!!!!!!!!!!!!!!!

2/10 Terrible

Craig, New York

Disliked: Cleanliness, property conditions & facilities
Worst motel ever do not go there
This hotel changed price up by 10.00 this place was smell "mildew,musty" There was dirt on floor, flies, needs repair.