Malvern Hotels

"Good breakfast and friendly staff "

"Breakfast was great. Room was cool."

"Yes"

"No and cold"

"When we arrived, we stopped in and had to leave back out quickly for an event. When we return to the room later that night to take a shower, we observed mold in the room, and there were sticky spots on the sheets as if they had not been changed. We asked for a different room due to the mold in the mail. We were allowed to move to another room and we observed that the beds were smaller as their original room was two queen beds in this room had two double beds. Myself and my 12-year-old daughter had to share a bed and that’s why I requested Queen’s. When we told the guy at the front desk, he argued with us that we had queen beds in the second room that they gave us, but we did not. He refused to give us another room to accommodate us and give us queen beds so we had to sleep uncomfortably in the double beds. The breakfast was nice in the morning. Because it was the weekend there was not a manager there the next morning when we went to check out, but they did send me an email and I replied and told them about our concerns, but no one ever contacted me."

"AMAZING BREAKFAST! THEY HAVE OMLET ON DEMAND. DELICIOUS! Room was clean and great space for big groups. My only complaint and disappointment is that, because we were a big group we did use the sofa bed and it was a big disappointment. The mattress was super thin and it was leaning back, so we had sleep where the feet goes. And this line of hotel I would have expected better quality."

"I think we just booked at the wrong time. It’s in the process of being sold at auction. We didn’t have toilet paper or clean towels, the elevators didn’t work and there was no breakfast. I felt bad for the staff who worked and had to deal with every guest with complaints. It was a place to sleep for the night and that’s all I needed."

"Breakfast was not good unless you Wanted waffle room locks were horrible looks like someone tried to break into the room we were in and the locks were rigged back up we switched rooms last day and the dead bolt didnt work it was quiet rooms were old not real clean but they were updating the rooms while we were there was looking alot better good luck on renovation "

"Was up and out the door before 6am breakfast. Self parking "