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The Serenity Resort & Spa

3.0 star property
Travelers find serenity in nature at this New Manali retreat, where rejuvenating spa treatments complement quality time with family over garden-view dining.

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The Serenity Resort & Spa offers tranquility and family entertainment. Book massages or aromatherapy at the spa, savor international dishes at The Spice Route restaurant overlooking the gardens, while children enjoy the playground and arcade.

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
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About this property

The Serenity Resort & Spa

  • Family-friendly hotel near Mall Road
  • Take advantage of a free daily manager's reception, a garden and a playground at The Serenity Resort & Spa. Indulge in a deep-tissue massage and aromatherapy at the on-site spa. The on-site international cuisine restaurant, The Spice Route, offers breakfast, brunch, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and outdoor furniture
    • A reception hall, a 24-hour front desk and 1 meeting room
  • Room features
  • All guest rooms at The Serenity Resort & Spa boast perks, such as 24-hour room service, in addition to amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, housekeeping and desks

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Policies

Check-in

Check-in start time: noon; check-in end time: noon

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for INR 1500.0 per day.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 250.00 per person
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Electricity is not provided
Parties and events are allowed on site
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Serenity Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Serenity Resort & Spa?

Self-parking is free at this property.

What time is check-in at The Serenity Resort & Spa?

Check-in start time: noon; check-in end time: noon.

What time is check-out at The Serenity Resort & Spa?

Checkout is at 11 AM.

Does The Serenity Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Serenity Resort & Spa located?

This family-friendly Manali hotel is located near the airport, steps away from Mall Road, Van Vihar National Park and Himalayan Nyinmapa Buddhist Temple. Gelukpa Cultural Society Gompa and Hadimba Devi Mandir are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Amenities

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021