Deluxe Studio, 1 King Bed with Sofa | Living area

Reviews of Hilton Bahrain

5 out of 5
Hilton Bahrain
Building No 4672 Road No 2468 Block, Manama, Capital Governorate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 52 reviews" "
Rating 8 - Good. 11 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hanifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
During our recent stay at the Hilton Bahrain, my family and I were consistently impressed by the exceptional hospitality and professionalism demonstrated by the hotel's staff. Individuals such as Mary Jane, Kevin Fatima from security, Zainab, Saiful from housekeeping, Tufajjul Hussain from Lamar Cafe, Imran Adil from concierge, and Jabed Hafaz, the chef in the breakfast restaurant, all went above and beyond to ensure our comfort and satisfaction. The high standard of room cleaning maintained by Saiful Islam was particularly noteworthy, as was the exceptional service provided by Tufajjul Hussain, who consistently greeted us with a smile and prepared delicious hot chocolates. Imran Adil's assistance with our late checkout and his overall excellent service were also greatly appreciated. Chef Jabed Hafaz's culinary skills, particularly his delicious omelettes and perfectly cooked eggs, further enhanced our dining experience. Overall, our stay at the Hilton Bahrain was highly satisfactory, and we would readily recommend the hotel to our family and friends. The convenient location, with nearby shops and shopping malls, adds to the hotel's appeal.
Stayed 5 nights in May 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 20 May 2024
Dear Hanifa,Thank you so much for choosing to stay at the Hilton Bahrain and for taking the time to share your wonderful review. We are thrilled to hear that you and your family had an exceptional experience with us.Your kind words regarding the exceptional hospitality and professionalism of our staff have truly made our day. We will make sure to pass on your appreciation to Mary Jane, Kevin Fatima, Zainab, Saiful, Tufajjul Hussain, Imran Adil, and Chef Jabed Hafaz. They will be delighted to know that their efforts were recognized and greatly valued. It is through their dedication and commitment that we are able to provide a memorable stay for our guests.We are glad to hear that Saiful Islam's attention to detail in maintaining the high standard of room cleaning was noteworthy. Tufajjul Hussain's warm greetings and delicious hot chocolates added to your comfort, and Imran Adil's assistance with your late checkout and overall excellent service were greatly appreciated.Moreover, we are pleased to know that Chef Jabed Hafaz's culinary skills, especially his delicious omelettes and perfectly cooked eggs, enhanced your dining experience. We will be sure to share your compliments with him and the culinary team.Your recommendation of our hotel to your family and friends means a lot to us. We take pride in our convenient location, which offers easy access to nearby shops and shopping malls, adding to the overall appeal of our property.Once again, thank you for your positive feedback. It was a pleasure having you as our guest, and we look forward to welcoming you and your family back to the Hilton Bahrain in the future.Sincerely, Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Farhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and friendly. A very peaceful stay and a beautiful hotel.
Stayed 4 nights in May 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 13 May 2024
Dear Farhana,Thank you for taking the time to review our hotel. We greatly appreciate your positive feedback. We are thrilled to hear that our staff provided attentive and friendly service during your stay. Our team strives to create a welcoming and hospitable environment for all our guests, and we're glad that their efforts enhanced your experience.We are also delighted to know that you found your stay peaceful and enjoyed the beauty of our hotel. We take pride in providing a serene and comfortable atmosphere for our guests to relax and unwind.Your kind words are truly appreciated, and we will be sure to share them with our team. We look forward to the opportunity of hosting you again in the future and providing you with another wonderful stay.If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out to us. Your satisfaction is our top priority.Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient. All the dining areas is literally across the street from the Hilton.
Stayed 3 nights in May 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 13 May 2024
Dear Malik,Thank you for taking the time to review our hotel. We are delighted to hear that you found everything to be convenient during your stay. We understand the importance of having dining options nearby, and we're glad that our location provided you with easy access to various dining areas.Being situated across the street from dining establishments offers our guests a range of choices and the opportunity to explore different culinary experiences. We aim to provide a convenient and enjoyable stay, and we're pleased that our location contributed to your positive experience.We appreciate your feedback, and we hope to have the pleasure of welcoming you back to our hotel in the future. If there is anything else we can assist you with or if you have any additional feedback, please do not hesitate to let us know.Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and well situated. Wish the other 2 staff at the check in would have helped the only staff checking in guests.
Stayed 1 night in May 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 13 May 2024
Dear Michael,Thank you for taking the time to review our hotel. We appreciate your feedback regarding our location and the ease of finding us. We strive to provide a convenient and well-situated property for our guests' convenience.We apologize for any inconvenience you experienced during the check-in process. We understand that having only one staff member assisting guests can lead to delays and longer wait times. We appreciate your patience and understanding in this matter.Your feedback is valuable to us, and we will review our staffing levels during peak periods to ensure that we can provide efficient and timely service to all our guests. We apologize for any frustration caused and assure you that we will take steps to improve the check-in process.We appreciate your business and hope to have the opportunity to welcome you back in the future, providing you with a smoother and more enjoyable check-in experience.If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out to us directly. We are committed to continuously improving our services based on our guests' input.Thank you once again for your review, and we look forward to serving you better on your next visit.Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

6/10 Okay

Farhan

Thanks
Stayed 2 nights in Mar 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 2 May 2024
Dear Farhan,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and value your input.We would like to understand more about the areas where we fell short so that we can address them and improve our services.We are committed to providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. We value your feedback and would appreciate the opportunity to make it right.Thank you once again for your review. We hope to have the chance to welcome you back in the future and provide you with an improved experience.Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

4/10 Poor

Khalid, Riyadh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
.
Stayed 3 nights in Feb 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 24 Apr 2024
Dear Khalid,Thank you for taking the time to provide feedback on your recent experience at our establishment. We appreciate your rating of 2 out of 5, although we would greatly appreciate it if you could provide us with more specific details about your concerns or areas where we can improve.We value your opinion and strive to provide the best possible experience for our guests. Our team is dedicated to resolving any concerns and ensuring that all our guests have a positive experience.Thank you once again for your feedback, and we hope to have the opportunity to address your concerns and make it right in the future.Sincerely, Tamer FaroukGeneral ManagerHilton Bahrain

8/10 Good

Haleemah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 21 Apr 2024
Hello Haleemah!Thank you for taking the time to post a review of your recent stay with us. We are delighted to hear that you enjoyed your experience. We look forward to welcoming you againSincerely, Tamer FaroukGeneral ManagerHilton Bahrain

8/10 Good

Abdulqader

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 1 night in Feb 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 17 Apr 2024
Hello AbdulqaderThank you for taking the time to post a review of your recent stay with us. We are delighted to know that had an amazing stayWe cant wait to welcome you back againSincerelyTamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel 😍
Stayed 2 nights in Mar 2024

6/10 Okay

Craig

Liked: Staff & service
Stayed for the F1 Grand Prix. It’s ok hotel for that but it’s definitely not a 5 star hotel. 4 star better rates the hotel. Considering the hotel is only 2 years old, it’s already looking tired in a few places.
Stayed 3 nights in Feb 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 10 Mar 2024
Dear Craig,Thank you for taking the time to share your feedback regarding your recent stay with us during the F1 Grand Prix. While we strive to provide a comfortable and enjoyable experience for all our guests, we understand that your expectations were not fully met, and we apologize for any inconveniences caused.As a relatively new establishment, we are committed to maintaining high standards of maintenance and upkeep. Your feedback will be shared with our maintenance team to address any areas that require attention.We value your feedback as it helps us identify areas for improvement and enhance the overall guest experience. We hope that despite these concerns, you were still able to enjoy your time during the F1 Grand Prix.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we have made based on your feedback.Sincerely Tamer Farouk General ManagerHilton Bahrain

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 4 Feb 2024
Dear Guest, Thank you for your time in posting a review of your recent stay with us. We are delighted to know that you enjoyed your stay and we are already looking forward to welcoming you backSincerely,Tamer FaroukGeneral ManagerHilton Bahrain

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jan 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 29 Jan 2024
Hello Mohammed!Thank you for taking the time to post a review of your recent stay with us. We are delighted to know that you had an amazing stay with usWe can't wait to welcome you back soon Sincerely,Tamer Farouk General ManagerHilton Bahrain

8/10 Good

Jarrah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 8 Jan 2024
Hello Jarrah!Thank you for taking the time to post a rating of your recent stay with us. We would love to know more about your experience and how we can make it better for you in the futureWe look forward to welcoming you back again soonSincerely,Tamer Farouk General ManagerHilton Bahrain

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Spacious room, lots of pillows, nice bathtub. Bar and restaurant with a view of the water. There's lots of construction going on in the immediate vicinity though (as of December 2023) and so it's a little tricky driving in and out of hotel. I didn't find much of interest in walking distance. There are other hotels, and a few restaurants and bars, but nothing that really stood out.
Stayed 1 night in Dec 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 27 Dec 2023
Dear Michael,Thank you so much for taking the time to review our hotel. We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay overall.We're glad that you found our property to be great, with spacious rooms, plenty of pillows, and a nice bathtub. It's also wonderful to know that you were able to enjoy the bar and restaurant with a view of the water. Providing a comfortable and enjoyable experience for our guests is one of our top priorities.We apologize for the inconvenience caused by the ongoing construction in the immediate vicinity of the hotel during your visit in December 2023. We understand that it made driving in and out of the hotel a bit challenging. Please rest assured that we are working diligently to minimize any disruptions caused by the construction and enhance the accessibility for our guests.Regarding the lack of interesting attractions within walking distance, we apologize for any disappointment this may have caused. We appreciate your feedback, and we will take it into consideration as we continuously strive to improve our guests' experiences. If you have any specific suggestions or preferences for nearby attractions, please feel free to share them with us.We value your patronage and hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Tamer FaroukGeneral ManagerHilton Bahrain

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 9 Dec 2023
Dear Mohammed, Thank you for taking time to post a rating of your recent stay with Hilton Bahrain!We are very happy to know that we have managed to fulfill your expectations. Rest assured that your kind words will be conveyed to our teamWe are grateful for your recommendations and we're glad to know that we were able to meet your expectations of a Hilton experience on this particular occasion.We can’t wait to welcome you back soon!Kind Regards,Tamer Farouk General Manager Hilton Bahrain

10/10 Excellent

BHAJAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff were great n the rooms were clean n big and Anisha at the breakfast restaurant was such a great person who served us so well. Thanks to all
Stayed 1 night in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 7 Dec 2023
Dear Bhajan,Thank you for taking time to post a review of your recent stay with Hilton BahrainWe are very happy to know that we have managed to fulfill your expectations. Rest assured that your kind words will be conveyed to our team especially towards AnishaWe are grateful for your recommendations and we're glad to know that we were able to meet your expectations of a Hilton experience on this particular occasion. We can’t wait to welcome you back soon!Kind Regards,Tamer Farouk General Manager Hilton Bahrain

10/10 Excellent

Khalid, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 2 nights in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 22 Nov 2023
Dear Khalid,Thank you so much for taking the time to post a review of your recent stay with us! We are glad that you had an amazing experience with us and we can't wait to welcome you back!Sincerely,Tamer Farouk General ManagerHilton Bahrain

2/10 Terrible

Waqas

Disliked: Cleanliness, staff & service, property conditions & facilities
Hell an expensive food , 4bd water bott and just pizza is 8bd . I paid for view room but no view totally empty hotel they even switched off hallways lights really
Stayed 2 nights in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 20 Nov 2023
Dear Waqas,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments and would like to address your concerns.We apologize if you found our food prices to be expensive. We constantly strive to provide a balance between quality and value for our guests. Your feedback will be taken into consideration as we review and assess our pricing structure to ensure it aligns with our guests' expectations.Regarding the cost of water and pizza, we understand your frustration. We will investigate the matter further to ensure that our pricing is fair and transparent. Please rest assured that we will take your feedback into account for future improvements.We apologize for any inconvenience caused by the lack of a view from your room. While we do our best to accommodate specific room requests, we cannot always guarantee a view due to factors such as availability or room allocations. We regret any disappointment caused and appreciate your understanding in this matter.As for the hallway lights being switched off, we apologize for any inconvenience caused. We will investigate this issue with our maintenance team to ensure that proper lighting is maintained throughout the hotel at all times.We genuinely appreciate your feedback as it helps us identify areas for improvement. We value your patronage and hope that we will have the opportunity to welcome you back in the future, providing you with an enhanced experience that meets your expectations.If there is anything else we can assist you with, please feel free to reach out to us directly. We are committed to ensuring the satisfaction of our guests.Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the room was great
Stayed 2 nights in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 20 Nov 2023
Dear Peter,Thank you for taking the time to share your feedback and for choosing our hotel for your stay. We greatly appreciate your kind words regarding our friendly staff and the great room you experienced during your visit.We strive to provide exceptional service and create a comfortable environment for all our guests, and it's delightful to hear that we met your expectations. Our team takes pride in delivering personalized and attentive service to ensure a memorable stay for each guest.We hope the excellent room amenities and comfortable accommodations added to the overall enjoyment of your visit. Your positive feedback encourages us to continue delivering exceptional experiences to all our valued guests.Once again, we sincerely appreciate your review and recommendation. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future for another outstanding stay.Warm regards,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel.
Decent hotel. Excellent staff and service. Especially front desk.
Stayed 4 nights in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 13 Nov 2023
Dear Colin,Thank you for taking the time to post a review of your recent stay with usWe are humbled by your compliments, rest assured that our team members will know of your kind words and appreciation towards themWe look forward to welcoming you back soon!Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

8/10 Good

abdulwahab

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good hotel Nice staff Good breakfast Parking free Little bet far from malls and centre
Stayed 1 night in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 10 Nov 2023
Dear Abdulwahab, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your positive review and are delighted to hear that you found our hotel to be good with a nice staff and a good breakfast.We also appreciate your mention of our free parking facility. It's great to know that it added value to your stay.Regarding the location, we understand that it may be a little bit far from malls and the city center. While we are not centrally located, we do strive to provide a peaceful and relaxed environment for our guests. However, we appreciate your feedback and will take it into consideration for future improvements.Thank you once again for choosing our hotel, and we hope to welcome you back in the future for another enjoyable stay.Warm regards,Tamer FaroukGeneral ManagerHilton Bahrain

6/10 Okay

faisal

Travelled with family
Poor service
Stayed 1 night in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 10 Nov 2023
Dear Faisal,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your review, and we're sorry to hear that you found our service to be poor. Providing exceptional service is of utmost importance to us, and we apologize for any inconvenience or disappointment you experienced during your stay.We would appreciate it if you could provide us with more specific details regarding the issues you encountered so that we can investigate and address them accordingly. Our team is committed to continuously improving our service and ensuring that all our guests have a positive experience.We value your feedback and take it seriously. Your comments will be shared with our staff as part of our ongoing efforts to enhance our service delivery. We hope that you will reconsider staying with us in the future, as we would love the opportunity to provide you with an improved experience that truly reflects our commitment to guest satisfaction.Thank you again for bringing this to our attention. We appreciate your patronage and hope to have another chance to exceed your expectations.Warm regards,Tamer Farouk General ManagerHilton Bahrain

8/10 Good

Abdullah

Stayed 1 night in Oct 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 10 Nov 2023
Dear Abdullah,Thank you for taking the time to share your wonderful review of our hotel. We are thrilled to hear that you loved your stay and would highly recommend us to others visiting Bahrain. Your kind words mean a lot to us and serve as a great motivation for our team.We strive to create memorable experiences for all our guests, and we're delighted that we succeeded in providing you with a positive and enjoyable stay. We appreciate your endorsement and are grateful for your recommendation.Should your travels bring you back to Bahrain, we would be honored to welcome you once again and provide you with another exceptional stay.Thank you for choosing our hotel, and we look forward to hosting you in the future.Warm regards,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff nice hotel
Stayed 2 nights in Oct 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 10 Nov 2023
Dear Abdullah,Thank you for your kind review of our hotel. We are thrilled to hear that you had a positive experience during your stay and that you found our staff and hotel to be nice.Our team takes great pride in providing exceptional service to our guests, and we are delighted that we met your expectations. Your compliments will be shared with our staff, as they will serve as encouragement to continue delivering excellent service.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and well appointed hotel excellent room and good breakfast
Stayed 4 nights in Oct 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 10 Oct 2023
Dear Mark,Thank you for taking time to post a review of your recent stay with Hilton BahrainWe are very happy to know that we have managed to fulfill your expectations. Rest assured that your kind words will be conveyed to our teamWe are grateful for your recommendations and we're glad to know that we were able to meet your expectations of a Hilton experience on this particular occasion. We can’t wait to welcome you back soon!Sincerely,Tamer FaroukGeneral ManagerHIlton Bahrain

8/10 Good

NOURAH

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 9 Oct 2023
Dear Nourah,Thank you so much for your 8/10 review! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience. We're constantly striving to improve, and your input helps us in that process. We hope to have the opportunity to serve you again in the future and provide an even better experience.Thank you for your support!

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Hilton Hotel and would love to do it again sometime in the future!
Stayed 2 nights in Sep 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 9 Oct 2023
Dear Ahmed,Thank you for taking time to post a review of your recent stay with Hilton BahrainWe are very happy to know that we have managed to fulfill your expectations. Rest assured that your kind words will be conveyed to our teamWe are grateful for your recommendations and we're glad to know that we were able to meet your expectations of a Hilton experience on this particular occasion.We can’t wait to welcome you back soon!Sincerely, Tamer FaroukGeneral ManagerHIlton Bahrain

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and would repeat it again in the future!
Stayed 1 night in Oct 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 4 Oct 2023
Dear Ahmed,Thank you for taking time to post a review of your recent stay with Hilton BahrainWe are very happy to know that we have managed to fulfill your expectations. Rest assured that your kind words will be conveyed to our teamWe are grateful for your recommendations and we're glad to know that we were able to meet your expectations of a Hilton experience on this particular occasion. We can’t wait to welcome you back soon!Sincerely, Tamer FaroukGeneral ManagerHilton Bahain

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel and would definitely recommend it to anyone visiting Bahrain!
Stayed 5 nights in Sep 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 10 Nov 2023
Dear Ahmed, Thank you for taking the time to share your wonderful review of our hotel. We are thrilled to hear that you loved your stay and would highly recommend us to others visiting Bahrain. Your kind words mean a lot to us and serve as a great motivation for our team.We strive to create memorable experiences for all our guests, and we're delighted that we succeeded in providing you with a positive and enjoyable stay. We appreciate your endorsement and are grateful for your recommendation.Should your travels bring you back to Bahrain, we would be honored to welcome you once again and provide you with another exceptional stay.Thank you for choosing our hotel, and we look forward to hosting you in the future.Warm regards,Tamer Farouk General ManagerHilton Bahrain

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 22 Sept 2023
Hello BrendaThank you for taking the time to post a review of your recent stay with us, we are delighted to know that you had an amazing experience with us and we look forward to welcoming you soonSincerely,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 6 Sept 2023
Dear Mr. Ahmad,Thank you so much for taking the time to post a rating of your recent experience with Hilton BahrainWe are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you back again Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

ABDULLAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and helpful staff
Thank you so much for your excellent services.
Stayed 3 nights in Jul 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 6 Sept 2023
Dear Mr. Abdullah,Thank you for your kind words and for acknowledging our excellent services. We are thrilled to hear that you had a positive experience with us.Providing exceptional service is always our top priority, and your feedback serves as a great motivation for our team. We truly appreciate your support and hope to have the pleasure of serving you again in the future. Best regards,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in Jul 2023
Response from Hilton Bahrain on 16 Jul 2023
Dear Valued Guests,Thank you for taking the time to leave a review of your recent stay at our hotel and for giving us a positive rating. We are delighted to hear that you had a pleasant experience with us and that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back to our hotel in the near future.Thank you for choosing to stay with us and for sharing your feedback.Sincerely, Tamer Farouk General ManagerHilton Bahrain

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hilton Bahrain on 12 Jul 2023
Dear Mohammed, Thank you so much for your wonderful rating! We are delighted to know that you had an amazing experience with us and we can't wait to welcome you back again!Sincerely,Tamer Farouk General ManagerHilton Bahrain

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average Hotel
Average hotel below standard for a 5 star. The pool area is really small and unattended. Since it's only outdoor, it gets really windy and it's unpleasant to swim. Rooms lack basic amenities which you'd expect from a 5 star hotel e.g. coffee machine. Lotion in the room was empty and we had to request a new one. Dental kit or other items were also upon request only. These are minor things but given the price and rating I was giving them for granted and left us with a simple average feeling.
Stayed 1 night in Jul 2023
Response from Hilton Bahrain on 11 Jul 2023
Dear Guests,Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations. Your comments have been shared with our team for review and improvement.Regarding the pool area, we regret that it did not meet your expectations. We do our best to maintain and attend to this area, and we're sorry that we fell short in this case. We will take your feedback into consideration as we look for ways to improve our outdoor facilities.We apologize for any inconvenience caused by the lack of basic amenities in your room. Please know that we do offer coffee machines in some of our rooms, and we are sorry if this was not available during your stay. We have taken note of your feedback and will work to improve our amenities to meet our guests' expectations.Thank you again for sharing your experience with us. We hope that you will consider giving us another opportunity to provide you with an exceptional stay.Best regards, Tamer Farouk General Manager Hilton Bahrain

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Hilton Bahrain on 16 May 2023
Hello Fahad,Thank you for taking time to post an amazing rating of your recent stay with Hilton BahrainWe are very happy to know that we have managed to fulfill your expectations. We look forward to welcoming you back soon!Sincerely,Hilton Bahrain

8/10 Good

Azzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Aminah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended family hotel
Its was amazing ! Really good choice for family stay
Stayed 2 nights in Jan 2023
Response from Hilton Bahrain on 1 Feb 2023
Hello Aminah!Thank you very much for your wonderful comment. We are very happy to know that you enjoyed your stay with us.We hope to be able to welcome you and your family back soon.Sincerely,Hilton Bahrain

10/10 Excellent

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Wonderful and Nice Hotel and staff
Stayed 5 nights in Dec 2022
Response from Hilton Bahrain on 12 Dec 2022
Dear Mr. Abdullah, Thank you so much for your time reviewing Hilton Bahrain. We are happy to read that you enjoyed your stay with us, and our rooms and our amazing views met your expectations.We look forward to welcoming you back to Hilton Bahrain!Sincerely,Hilton Bahrain

8/10 Good

mark

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Friday brunch very good. Not very much for children to do though
Stayed 2 nights in Nov 2022
Response from Hilton Bahrain on 28 Nov 2022
Dear Mark,Firstly, allow us to thank you for taking the time to post a review of your recent stay with us.We are delighted to know that you have enjoyed our Friday brunch! We have also taken a note of your feedback and ensures that it is conveyed to the concerned department for future considerationWe look forward to welcoming you and your family back again soon! Sincerely,Hilton Bahrain

10/10 Excellent

Yousef

Stayed 2 nights in Sep 2022
Response from Hilton Bahrain on 13 Sept 2022
Dear Mr. Yousef,Thank you so much for your time reviewing Hilton Bahrain. We are happy to read that you enjoyed your stay with us, and our rooms and our amazing views met your expectations.We look forward to welcoming you back to Hilton Bahrain!Sincerely,

10/10 Excellent

young

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 22 Jan 2024
Dear young,Thank you for taking the time to post a rating of your recent stay with usWe are delighted to know that you enjoyed your experience with us and we look forward to welcomingyou back soonSincerely,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Hadjer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tamer Farouk - General Manager of Hilton Bahrain on 16 Jan 2024
Dear Hadjer,Thank you for taking the time to post a rating of your recent stay with Hilton BahrainWe are delighted to know that you had enjoyed your experience with us. We look forward to welcoming you back soon Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Service excellent. De la réception au room service le personnel est très attentif, attentionné et à l’écoute
Stayed 3 nights in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 9 Dec 2023
Dear Guests, Thank you for your excellent review of the hotel. We are thrilled to hear that you had a wonderful experience and found our service to be excellent.We appreciate your kind words about the attentive, caring, and attentive staff from reception to room service. Providing exceptional service is our top priority, and we are glad that our team was able to meet your expectations.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Sincerely, Tamer Farouk General ManagerHilton Bahrain

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 20 Nov 2023
Dear Valued Guest,Thank you for taking the time to share an amazing rating of your recent stay with us. Your positive feedback encourages us to continue delivering exceptional experiences to all our valued guests.Once again, we sincerely appreciate your review and recommendation. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future for another outstanding stay.Warm regards,Tamer FaroukGeneral ManagerHilton Bahrain

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tamer Farouk - General Manager of Hilton Bahrain on 13 Nov 2023
Dear Valued Guest,Firstly, we would like to thank you for taking the time to post a rating of your recent stay with us We are humbled to know that you had an amazing stay and we can't wait to welcome you back soon!Sincerely,Tamer FaroukGeneral ManagerHilton Bahrain

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour dans l'ensemble.Hôtel reposant
Bon séjour .Problème à l'arrivée,car le descriptif de la chambre mentionnait un canapé lit qui n'tait pas dans la chambre qui nous a été attribuée. Nous avons donc bénéficié d'une chambre de catégorie supérieure; chambre magnifique ,calme et très confortable.Literie exceptionnelle.Nous avions également un petit balcon avec fauteuil très agréables.Hélas, il manque des prises éléctriques pour pouvoir brancher nos appareils. De plus, il y a une sèche-cheveux mis à disposition, mais aucun endroit confortable pour l'utiliser. La seule prise avec miroir se trouve au bureau, mais la prise est au sol et le fil est trop court. Salle de bain magnifique, mais il manque le kit: brosse à dent,par exemple.... la piscine est petite, à l'ombre et sans intérêt. Le lounge est très cher et peu de choix. Mention spéciale au personnel d'entretien.La chambre était incroyablement propre!!!!!!Bravo à eux.
Stayed 2 nights in May 2023
Response from Hilton Bahrain on 16 May 2023
Hello Philippe!Many thanks for your time in posting a review of your recent stay at the Hilton BahrainWe are so delighted to know that you had an awesome time whilst staying with us and that you liked our rooms and the excellent level of service you received from our team members. Rest assured that your kind words and compliments have been conveyed to our Housekeeping TeamWe are happy to note that we were able to meet your expectations of a Hilton experience on this particular occasion and we are already looking forward to welcoming you back in the nearest future. However, we have also taken note of your feedbacks and has shared this with the concerned department. Please feel free to contact us should you need my personal assistance with your next booking.Sincerely yours,Hilton Bahrain