They didn't see my request for a shuttle pick-up at the airport so I had to wait for the shuttle, but the info desk at the Airport called the hotel for me and it all worked out. When I checked in, I asked if my room had a tub. I was told the rooms did not have tubs and when I expressed my dismay, I was upgraded to a mini-suite. When I awoke the next morning with a migraine, the room comfort was very welcome. I was underwhelmed by the room service, but thankful that they had room service.