Private beach, sun-loungers, beach umbrellas, beach towels
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Reviews of Paloma Finesse All Inclusive

Paloma Finesse All Inclusive
Sorgun Mah. Acisu Mevkii, Sokak No: 24/Z01, Manavgat, Antalya

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family and friend holiday
The hotel was exceptional clean and tidy. The staff were fab, so very friendly. The choice of food and quality was good, but a bit to much of the same. The chice of eating places were good and food was always available. The choice of cocktails was excellent
Stayed 5 nights in Apr 2023
Response from PALOMA FİNESSE SİDE on 15 May 2023
Dear Guest,First of all, we would like to thank you that you share your fantastic comments with other Expedia users and with us.We feel so motivated and full of excitement to see our guests satisfied with our services.We are so happy that you had a very good time at Paloma Finesse Hotel. Your positive comments about the staff are an honor for us. İt's a great motivation for all of us.Looking forward to welcoming you again to our Resort.Best Regards,Paloma Finesse SideHotel Management

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite hotel, highly recommend!!
Our experience at Paloma Finesse was second to none. On arrival we were personally greeted and offered a delicious welcome drink. Throughout our whole stay the service was impeccable - it was probably the best thing about the hotel apart from the obvious! The staff took great care in maintaining cleanliness not just in our room but in the entire facility. The food and drinks was incredible, anything you craved it was basically there. You could choose to eat from 4 different restaurants so there was definitely some variety. There was always something to do if you were bored as the hotel advertised a weekly schedule of different events during the day and evening not to mention they had their own water park on site! The last day the hotel organised a yoga session in the presence of a live instrumental band and a brunch thereafter. We really felt like we were taken care of. Normally we dislike sitting in a hotel all week but this hotel was an exception. It was too good to leave!! The only negatives were that the spa was quite expensive and there was no iron provided - pressing was offered at an extra price! The latter was probably the most surprising to us.
Stayed 7 nights in May 2022
Response from Paloma Finesse Side on 15 Jun 2022
Dear Nicola, Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us. First of all, we are very happy to be able to host you at Paloma Finesse. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation overall. We are honored that you choose Paloma Finesse, and we look forward to welcoming you again. Yours Sincerely, Murat Neptun General Manager

10/10 Excellent

MELIKE

Stayed 4 nights in Apr 2022
Response from MURAT NEPTUN on 12 May 2022
Merhaba Melike hanım, Değerlendirmeniz için çok teşekkür ederiz. Sizi en yakında zamanda tekrar ağırlamak dileği ile hoşça kalın. Saygılarımla, Murat Neptun Genel Müdür

10/10 Excellent

Lars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück ist sehr gut, Zimmer sind sehr sauber. Anlage sehr schön. Service super
Stayed 8 nights in Apr 2022
Response from MURAT NEPTUN on 21 Apr 2022
Sehr geehrter Herr Lars, Vielen Dank für Ihre positive Bewertung. Wir hoffen Sie hatten eine schöne Zeit bei uns und würden uns freuen Sie Bald nochmals begrüssen zu dürfen. Mit freundlichen Grüssen, Murat Neptun General Manager

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021
Response from MURAT NEPTUN on 19 Apr 2022
Sehr geehrte Frau Hannah, Vielen Dank für Ihre Bewertung hier bei Expedia. Wir hoffen Sie hatten eine schöne Zeit bei uns. Gerne würden wir Sie nochmals bei uns begrüssen. Mit freundlichen Grüssen, Murat Neptun General Manager

4/10 Poor

Zakir

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Food was good, spa staff was dishonest - they sell you a two hour package and then the actual treatment is an hour long and they make you sit for 20mins to extend the duration - when I said that wasn’t 2 hours they started getting aggressive saying I didn’t sit for long enough even though it was way under the advertised 2 hours. Very sad.
Stayed 5 nights in Oct 2021
Response from GUESTRELATİONS on 26 Oct 2021
Dear Zakir, As we had a conversation with you at the morning of your departure day: the SPA treatment was completed totaly. You have been late to your appointment so thats why on your counting you thought is was less, but it wasn't. Even though it was not the Spa foult they wanted to satisfide you with a present to all of you, which you accepted. Also please be informed that the SPA is private and they are not belonging to the Hotel staff. Thank you for your Understanding. Kind Regards, Paloma Finsesse Side GUESTRELATİONS

10/10 Excellent

Doria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 4 nights in Sep 2019
Response from Guest Relations Team on 4 Oct 2019
Thank you! We look forward to hosting you again for another wonderful experience!

2/10 Terrible

Mikala

Stayed 2 nights in Sep 2019
Response from PALOMA FİNESSE on 14 Oct 2021
Danke für Ihre nette Bewertung

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Zeer goede ligging met uitstekende service over het algemeen. Ideaal hotel om tot rust te komen en en om te genieten. Geen minpunten
Stayed 4 nights in Aug 2019
Response from MURAT NEPTUN on 14 Oct 2021
Dear Guest, Thank you fo ryour very kind Response. We hope to see you again soon at our Hotel. Kind Regards, Murat Neptun General Manager

8/10 Good

Hakan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
- sehr leckeres Essen - saubere große Zimmer -Anlage top
Stayed 4 nights in May 2024

2/10 Terrible

Mohamed

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

Albayrak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Jakub

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021
Response from MURAT NEPTUN on 26 Oct 2021
Dear Mr Jakub, Thank you for your review with 10 points to us. We are very happy to see that from you. We hope you have had a nice time with us and we realy wants to welcome you back again. Best Regards, Murat Neptun General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2021
Response from Murat Neptun on 21 Oct 2021
Dear guest, thank you very much for your great review. We look forward to welcoming you again soon as our guests. Kind regards, Murat Neptun General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Murat Neptun on 21 Oct 2021
Dear guest, thank you very much for your great review. We look forward to welcoming you again soon as our guests. Kind regards, Murat Neptun General Manager

8/10 Good

Tayfun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ausstattung allgemein Architektur und Gestaltung der Zimmer hat uns sehr gefallen. Das Essen hat mittelmäßig geschmeckt. Ich fand es schade das 4Rutschen im Aquapark nicht benützten konnten da es gesperrt war was ich sehr schade fand denn wenn ich für die Unterkunft bezahle möchte ich alles testen können. Ein Dame im Aquapark hat mir besonders aufgefallen da sie sehr unfreundlich zu Ihre Kollegen war und sich untereinander gestritten haben die Stimmung war sehr angespannt bei der rutsche oben das war am 23.8.2021 am nächsten Tag war sie gleich mies drauf dewegen bin ich am dritten Tag nicht gegangen . Am Strand war kein Service da die unsere Bestellungen aufnimmt wir mussten ständig hin und her gehen. App Service hat mir sehr gut gefallen.
Stayed 4 nights in Aug 2021
Response from MURAT NEPTUN on 14 Oct 2021
Sehr geehrter Herr Tayfun , Im Voraus möchten wir uns bei Ihnen bedanken, für Ihre Zeit die Sie sich genommen haben um uns zu bewerten. Wir nehmen uns die Kritik unserer Gästen zu herzen und gehen diese auch nach. Service am Strand an den liegen haben wir nicht, doch am pool mit dem Code schon. Wir hoffen Sie nochmals bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Murat Neptun General Manager

2/10 Terrible

Verified traveller

Stayed 6 nights in Oct 2019
Response from PALOMA FİNESSE on 14 Oct 2021
Thank you for your voting

6/10 Okay

Malik

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Oct 2019
Response from Guest Relations Team on 27 Oct 2019
Thank you for your voting

8/10 Good

Larissa

Liked: Cleanliness, property conditions & facilities, room comfort
Das Essen ist zu wenig abwechslungsreich. Zudem gibt es während des Tages zu wenig Möglichkeiten etwas Kleines zu essen. Auch ist relativ oft etwas "ausgegangen".
Stayed 9 nights in Oct 2019
Response from Guest Relations Team on 22 Oct 2019
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Das es zu wenig Möglichkeiten für kleinichkeiten gab, sind wir darüber echt schokiert. Es gab immer was zu essen. Sie hatten die Möglichkeiten im Snack bar bis 16 Uhr immer was zu essen und im Bistro bis 18 Uhr. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Bitte beachten Sie, dass wir uns sehr freuen, Sie hier wiederzusehen. Mit freundlichen Grüßen

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Der Neubau ist wirklich gelungen , modern und großzügig angelegt , fühlt man sich in den Zimmern und der Anlage sehr wohl. Man muss am Personal und dem Entertainment am Abend noch arbeiten ! Große Unterschiede in der Qualität der Getranke von Bar zu Bar ! Essen ist wirklich super !!
Stayed 7 nights in Sep 2019
Response from Guest Relations Team on 17 Oct 2019
Danke für Ihre nette Bewertung

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schönes Hotel, mit guten Essen und sehr sauberen zimmern.
Stayed 9 nights in Sep 2019
Response from Guest Relations Team on 17 Oct 2019
Danke für Ihre nette Bewertung

10/10 Excellent

Hikmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Çok güzel geçti hersey icin tesekkürler
Stayed 4 nights in Sep 2019
Response from Guest Relations Team on 15 Oct 2019
Güzel yorumunuz için teşekkür ederiz